{"business":{"id":"ChIJF-7akIrbMYYRkhWYzwQtswE","name":"Jim Taylor Ford","legal_name":"Jim Taylor Ford","tagline":"","description":"","domain":"jimtaylorfordreviews.com","categories":["Ford dealer","Car dealer","Car finance and loan company","Car leasing service","Car rental agency","Electric motor vehicle dealer","Electric vehicle charging station","Truck dealer","Used car dealer","Used truck dealer"],"phone":"3182552590","email":"don.robertson1@jimtaylorford.com","website":"https://www.jimtaylorford.com/?utm_source=google&utm_medium=organic&utm_campaign=gbp_sales_website","google_place_id":"ChIJF-7akIrbMYYRkhWYzwQtswE","google_maps_url":"https://www.google.com/maps?cid=122491113555105170","address":{"street":"1605 North Service Rd E","city":"Ruston","state":"LA","zip":"71270","country":"US"},"geo":{"lat":32.5414314,"lng":-92.61827079999999},"hours":{"monday":"08:30-18:00","tuesday":"08:30-18:00","wednesday":"08:30-18:00","thursday":"08:30-18:00","friday":"08:30-18:00","saturday":"08:30-17:00","sunday":"closed"},"branding":{"primary_color":"#0ea5e9","logo_url":"/logo.png","favicon_url":"/favicon.ico","style_tier":"standard"},"social":{"facebook":null,"instagram":null,"x":null,"yelp":null},"service_area":["Ruston, LA"],"reviews_ingested":374,"ga4_measurement_id":"G-GSGXR04P0W"},"aggregate":{"rating":4.3,"count":374,"distribution":{"1":43,"2":6,"3":29,"4":30,"5":266}},"reviews":[{"id":"Ci9DQUlRQUNvZENodHljRjlvT21reVR6ZExabXBHZUdZNVVIaFlORGsxVTJsVWFsRRAB","author":"Lynda Linn","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUYa-lZ8vobQOtJxPc_pt4B7OW_XCOx8knJCvipBszJEH6aU4kG=s120-c-rp-mo-ba12-br100","rating":1,"date":"2026-06-06","text":"I have been a FORD owner for decades. In the past, Jim Taylor Ford in Ruston was so responsive and attuned to customer service that I drove from Monroe to Ruston for service. That is, sadly, no longer the case. While I understand it is a dynamic business and updates are necessary to remain competitive, losing experience and authenticity in your customer service is unwise. The knowledgeable people who brought learned experience and customer care to the table are no longer at this dealership. And while youth can be an asset in any business, the young people who populate a business environment need seasoned professionals to guide and nurture them. However, I don't see that happening here. For me personally, arriving at this conclusion has been costly. The last incident occurred after paying $1,383.00 for repairs only to have the vehicle returned to me with the SAME ERROR CODES that I brought it in with. Following another diagnostic event, I was told my vehicle needed a part that FORD no longer manufactured and I should replace it. One would think after paying $1383.00 for repairs and receiving the SAME ERROR after the \"repair\" that a reputable dealer (or service advisor) with integrity might recommend a re-assessment of the charges. Perhaps the seasoned professionals who once populated this dealership might have done so, but the immature young people in the JTF service department now are more concerned with having a good time. So, JTF ... thank you for your advice: I WILL buy a new FORD. But it will be from a different dealer. Yes, it will be inconvenient for me to travel to Jonesboro, Farmerville, Monroe, or Bossier for service, but I will endeavor to find a dealer who is more concerned about keeping customers than hiring new, inexperienced, and un-interested youngsters. I hope the $$ you saved by hiring these untrained people you call \"service advisors\" are worth it because this experience has just cost you a long-time customer.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21reVR6ZExabXBHZUdZNVVIaFlORGsxVTJsVWFsRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOmkyTzdLZmpGeGY5UHhYNDk1U2lUalE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your feedback. We’re sorry to hear about your recent experience. Our management team has been in touch with you, and we have located and ordered the part needed for your vehicle. If you have any other questions or concerns, please contact us directly.\n\n318-255-2590","date":"2026-06-11"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25SbGEyRk5iR1JyU0dadU1sWnpjRk13ZDNCaGJsRRAB","author":"Mike Moak","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXxxYgtJdZHOEgAHbN20rexTeJ8UGV_XZFB16t5w55WxI7wx-I=s120-c-rp-mo-br100","rating":5,"date":"2026-06-03","text":"After calling Banner Ford in Monroe!, three times and waiting on hold I got fed up and decided to drive the extra 15 minutes to Jim Taylor Ford and I cannot express to you how friendly and helpful the service department and service manager was. I bought my 2021 trimmer from Banner Ford brand new and have had nothing but issues every time I bring it up there. Jim Taylor Ford has been from daylight to dark difference, especially with the new service manager! I’m not one to leave reviews, but I have to give a shout out to Miss Amber and her team. They got me back on the road the same day when Banner Ford told me it would be a week plus thank you so much, Jim Taylor!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SbGEyRk5iR1JyU0dadU1sWnpjRk13ZDNCaGJsRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOnRla2FNbGRrSGZuMlZzcFMwd3BhblE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Mike, for taking the time to share your experience with Jim Taylor Ford Service. We’re so glad Amber and our team were able to step in, get you taken care of quickly, and help get you back on the road the same day. It means a lot to hear that the friendliness, communication, and support you received made such a strong impression. We truly appreciate your kind words and your trust in our team.","date":"2026-06-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNYMk8ySGlnRRAB","author":"Kevin Hill","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUEWWJYarLiPOmwUr8Rucor2swrlXmhA7mtkUppd-JvnYzEbGA=s120-c-rp-mo-br100","rating":5,"date":"2026-06-03","text":"Great service and the staff was friendly!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNYMk8ySGlnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICX2O2HigE%7C%7C?hl=en","owner_reply":{"text":"We’re happy to see you had a 5-star experience with us!","date":"2024-10-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT210VU5XbHhWbEpYUlRKNE0xWkZibVJ2UTFKeGJVRRAB","author":"TINA SPILLERS","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKITB0lgS_gkAp6sLCZ5V2ygLDIfkkUZasDUnCMyjig29GUJg=s120-c-rp-mo-br100","rating":5,"date":"2026-06-02","text":"Great experience! Friendly staff, super salesman and a Bronco I love!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210VU5XbHhWbEpYUlRKNE0xWkZibVJ2UTFKeGJVRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOmtUNWlxVlJXRTJ4M1ZFbmRvQ1JxbUE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words and for choosing Jim Taylor Ford. We’re so glad to hear you had a great experience, enjoyed working with our team, and found a Bronco you love. We truly appreciate your support and hope you enjoy every mile ahead.","date":"2026-06-03"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25CSlJWQlZjMmwxYkY5elYwZDBSVXB0WDFkNGFVRRAB","author":"Sonya Wilburn","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIL6AqU96ybxoLgYCxPG7GD1eqXMxjmOtzBbDLqkfsAXdwtSg=s120-c-rp-mo-br100","rating":5,"date":"2026-06-02","text":"We had an outstanding experience working with Seth Peterson and the Jim Taylor Ford team. Seth was friendly and patient and there was never any pressure—just a real desire to help us find the right vehicle to suit our needs. We were very impressed with his level of professionalism. The entire process was seamlessly executed and stress‑free. We would absolutely recommend this dealership to anyone in the market for a vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CSlJWQlZjMmwxYkY5elYwZDBSVXB0WDFkNGFVRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOnBJRVBVc2l1bF9zV0d0RUptX1d4aUE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Sonya, for your thoughtful review and for choosing Jim Taylor Ford. We’re so glad to hear Seth Peterson and our team made your experience feel easy, comfortable, and pressure-free from start to finish. It means a lot to know Seth’s professionalism, patience, and genuine care helped make such a positive impression. We truly appreciate your recommendation and your support.","date":"2026-06-03"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25CVk0xSlNjSEZEVlVoZmVpMU1TVkZoZFU5RVRrRRAB","author":"Richard Guidry","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJK-pVvChN33JbYnf03v5I7ZNPOYYhsAYp8YJQW66q_Kr00Fw=s120-c-rp-mo-br100","rating":5,"date":"2026-06-01","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CVk0xSlNjSEZEVlVoZmVpMU1TVkZoZFU5RVRrRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOnBVM1JScHFDVUhfei1MSVFhdU9ETkE%7C%7C?hl=en","owner_reply":{"text":"Hi there! Thank you for taking the time to leave us this 5-star rating. We appreciate you choosing Jim Taylor Ford!","date":"2026-06-02"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t4R1VWb3dUblZVZEU1NmVXSmhhMmhRYTBvd1UwRRAB","author":"Wanda perkins","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI1riz2ML6XIiRKC-n8pGHxr_ZA05fYKkvp_yfCjvOeXdn6Ns4=s120-c-rp-mo-br100","rating":5,"date":"2026-05-30","text":"TPayne was great","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4R1VWb3dUblZVZEU1NmVXSmhhMmhRYTBvd1UwRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOkxGUVowTnVUdE56eWJha2hQa0owU0E%7C%7C?hl=en","owner_reply":{"text":"Hi there! Thank you for taking the time to leave us this 5-star rating. We appreciate you choosing Jim Taylor Ford!","date":"2026-06-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t4MFJVbFJVelozZHpCVlpUSm9VekJ6TkVsWFRHYxAB","author":"Trisha Johnson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJTqlI1LZPrerv59yBd8H5k3hd9q3ojjcudp8LTyGMeoFACPQ=s120-c-rp-mo-br100","rating":5,"date":"2026-05-19","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4MFJVbFJVelozZHpCVlpUSm9VekJ6TkVsWFRHYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOkx0RUlRUzZ3dzBVZTJoUzBzNElXTGc%7C%7C?hl=en","owner_reply":{"text":"Hi there! Thank you for taking the time to leave us this 5-star rating. We appreciate you choosing Jim Taylor Ford! ","date":"2026-05-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21Gak9VbHFjVzVDWlZaR2JURlFha2N5Vm0xRWFYYxAB","author":"Kevin Howard","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLfMnpqKGOZfUTkrRO7lKMksq28pf5u9ABTVFzSYd40rFPT0A=s120-c-rp-mo-ba12-br100","rating":4,"date":"2026-05-14","text":"Good work, but on the $high$ side IMO. Was charged for something that should have been included in the repair. Doors and hood were left dirty and I had to go get my truck instead of it being brought back to service dept. Some of this might be nit picky, but you drop $5K on repairs and you have bad knees, IYKYK. Still, the work was top notch and a 2 year warranty makes it worth it...","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21Gak9VbHFjVzVDWlZaR2JURlFha2N5Vm0xRWFYYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOmFjOUlqcW5CZVZGbTFQakcyVm1EaXc%7C%7C?hl=en","owner_reply":{"text":"Kevin, thank you for the honest feedback and for trusting us with your truck. We’re glad to hear the quality of the work met expectations, but we’re sorry the overall experience fell short, especially regarding the cleanliness, communication, and the unexpected charge. That’s not the level of service we aim to provide.\n\nWe’d appreciate the opportunity to review the repair order with you and better understand what happened. Please reach out at your convenience so we can address your concerns directly. Thank you again for bringing this to our attention.\n\nTommy Daugherty\nService Manager \n(318) 224-2953","date":"2026-05-18"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21OQ09HTlhTWEZOWDB4QlVtc3RXVzE2V0hBdFltYxAB","author":"Chris Nevils","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI5gS6d-QQyDIf8z5XGNA8NLIgbsxB2N4OwNS-XvpXrj26_lQ=s120-c-rp-mo-br100","rating":5,"date":"2026-05-13","text":"Amazing dealership experience.   We wanted to get a Bronco for our daughter and Jim Taylor had a good selection including the exact match for us.  Our sales consultant, Seth Peterson, did an incredible job in both making the sales process as easy as any I have experienced in decades of making car deals.  More importantly, Seth prepped the vehicle himself, set up the apps, showed us every feature on the vehicle, and made sure we had a full tank of gas, inspection sticker, and everything we needed.   He was also kind enough to follow up to make sure we really liked the vehicle and to answer any questions (which we didn't have because he explained it all).  Made us feel like we were buying a luxury vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OQ09HTlhTWEZOWDB4QlVtc3RXVzE2V0hBdFltYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOmNCOGNXSXFNX0xBUmstWW16WHAtYmc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Chris, for such a thoughtful review and for choosing Jim Taylor Ford for such a special purchase. We’re honored to have been part of finding the right Bronco for your daughter, and it means a great deal to hear Seth provided such an exceptional experience from start to finish. His attention to detail, care, and follow-through are exactly the kind of service we strive to provide every day. We truly appreciate your kind words and your trust in our team, and we hope your daughter enjoys every mile in her new Bronco.","date":"2026-05-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2psWmRVMXBkSGxMUkc4NVEyRmxlVlpuTlZJemNGRRAB","author":"Casey Tripp","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXYDimr7fNOxqxFiStPUeCDP4Lvt0vuFVn4rs1YqECW3g08LEo=s120-c-rp-mo-ba12-br100","rating":5,"date":"2026-05-12","text":"Are you sick of the, \"I have to talk to this or that manager,\" pricing?  Want an upfront price, good communication, and quick responses?  Then Scott Winstead, is your man.  He has worked here for a very long time for a reason.  He gets return customers because of his service.  He quickly found exactly what I wanted, priced it well, and worked with me throughout the process.  I was very happy with the price.  They were cheaper than nearby dealers on the same vehicle.  I did not ask for a sunroof, did not expect it, and was surprised it had it.  Their price with the sunroof was cheaper than other dealers without.  My first Maverick (2022) was a great little truck and this 2026 is even better.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psWmRVMXBkSGxMUkc4NVEyRmxlVlpuTlZJemNGRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOjlZdU1pdHlLRG85Q2FleVZnNVIzcFE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Casey, for such a thoughtful and detailed review. We truly appreciate you taking the time to share your experience. It means a great deal to hear that Scott provided the kind of straightforward, responsive, and attentive service that made the entire process a positive one for you. We’re also honored to know you found the right Maverick at a value that stood out. Your continued trust in Jim Taylor Ford means a lot to us, and we hope you enjoy every mile in your new 2026 Maverick.","date":"2026-05-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25FNE9FczRNRE56TlVOb2NEQlVaRmh1VDBWUFNWRRAB","author":"Jen J","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKOQ0XVgtiqqiX2n4tcjqICH7HsD2g1xfIhQDT1u2PcA0BeaA=s120-c-rp-mo-br100","rating":5,"date":"2026-05-08","text":"Dustin provided exceptional service from start to finish. He worked diligently to understand exactly what I needed and made sure every detail was handled with care. He went above and beyond to ensure I was completely satisfied, and his professionalism made the entire process smooth and stress‑free. I will definitely be back because of the outstanding service he provided.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25FNE9FczRNRE56TlVOb2NEQlVaRmh1VDBWUFNWRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOnE4OEs4MDNzNUNocDBUZFhuT0VPSVE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Jennifer, for your thoughtful review and for choosing Jim Taylor Ford. We’re so glad to hear Dustin provided exceptional care from beginning to end and helped make the entire process smooth and stress-free. It means a lot to know his professionalism, attention to detail, and dedication made such a positive impression. We truly appreciate your support and look forward to helping you again in the future.","date":"2026-05-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM4b3VTNHZnRRAB","author":"James Coats","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU1GRDMHU9dIQm22_npbWVWdvwMCcFQDnFiH4oGUruscx2ho-Oz=s120-c-rp-mo-ba12-br100","rating":5,"date":"2026-05-03","text":"Could have been more forthcoming with the sale. Drove a little over an hour to look at a used truck. Test drive was good. Was told many times it had a 250 point safety inspection. Few days later I feel a pull to the left and a noise under the truck,2008 F150 LT. Apparently it had been wrecked. $1600.00 later still not right. Very disappointed with Jim Taylor Ford. Looking for an other vehicle. Only been  5 to 6 months ago. Work at Feed store in Bastrop Louisiana and see hundreds of people a week. Don't mind telling my story.\n\nTook truck back. They worked with me and now I am driving a 2019 F150 XLT.\nBest and newest truck ever for me. You must read whole story. They believe in making there customers happy 😊.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM4b3VTNHZnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIC8ouS4vgE%7C%7C?hl=en","owner_reply":{"text":"James, thank you so much for this review!! We will never claim to be perfect. Our employees are human and we make mistakes. But we always want to fix our mistakes and take care of out customer! Thank you so much for giving us a chance to fix the issue. We are so happy to hear you are loving your new ride! Please don't hesitate to reach out if there is ever anything else we can do for you!! ","date":"2020-06-29"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t4WFUyTkVabmRUVUhOclpHcDFOM0Z2Ulc1cVgxRRAB","author":"Manuel Sifuentes","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKfQopuHGoxRULS6Byi-KrPNPvln6J0o9o-DPgqEgSWzUmfhA=s120-c-rp-mo-ba12-br100","rating":4,"date":"2026-04-25","text":"Very nice place, and the people are so kind, special thanks to Chad Spencer sales consultant, He give me a very good deal!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4WFUyTkVabmRUVUhOclpHcDFOM0Z2Ulc1cVgxRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOkxXU2NEZndTUHNrZGp1N3FvRW5qX1E%7C%7C?hl=en","owner_reply":{"text":"Thank you, Manuel, for your kind words and for choosing Jim Taylor Ford. We’re so glad to hear Chad Spencer took great care of you and helped make your visit a positive one. We truly appreciate your support, and if there is anything we can do to make your next visit a 5-star experience, please let us know.\n\nDarren Collie & Tripp Chorette \nSales Managers (318) 224-2953\n","date":"2026-04-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMteXFENkxBEAE","author":"Jessica Harris","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWrorOwMwzVdIXFp5p5o97wS-_kJ7xEvly_MJCgaV82019WT4RDbQ=s120-c-rp-mo-ba12-br100","rating":1,"date":"2026-04-22","text":"Update — 3 Years Later: Would Not Recommend\nMy family has purchased and exclusively serviced 7 vehicles at this dealership, so this review comes from years of firsthand experience — not a one-time visit.\nOver the past year, the service department has been a consistent disappointment. There is zero continuity — I have not seen the same service advisor twice. More concerning, when I called today about what I believed could be a safety issue ahead of an 8-hour road trip this Saturday, I was laughed at and essentially told to wait until next week. That is not acceptable when someone is asking whether their car is safe to drive.\nThis isn’t the first time my concerns were dismissed. About a year ago, I raised questions about an electrical issue and was told it “sounded like a ghost.” I’ve since heard from multiple other customers that complaints here go ignored — and my experience confirms that.\nTo be fair, there are some genuinely great people on staff. The problem is that the first faces and voices customers encounter are, unfortunately, the ones driving people away.\nAfter 7 vehicles and years of loyalty, I am now shopping elsewhere. This dealership will not be getting my next purchase.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMteXFENkxBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIC-yqD6LA%7C%7C?hl=en","owner_reply":{"text":"Hi Jessica, thank you for taking the time to leave us a rating. We appreciate all the feedback we can get as we use it find the areas in which we can improve our business. If there is anything else we can do, please don't hesitate to reach out. ","date":"2022-11-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tOWE1HVmZNR1IyY0RkNWVuUmlXRm8wTTJWU1VYYxAB","author":"Riley Smith","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLKYhURxYxQyJjFzYjES0ha7vQY_Og7eXZA_ZSc9BXZeMmL5g=s120-c-rp-mo-br100","rating":5,"date":"2026-04-18","text":"Chad Spencer is the man. Bought a 25 bronco sport from him and he made it so easy. Highly recommend using him when purchasing a vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOWE1HVmZNR1IyY0RkNWVuUmlXRm8wTTJWU1VYYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOkNXMGVfMGR2cDd5enRiWFo0M2VSUXc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Riley, for the great review and for choosing Jim Taylor Ford. We’re glad to hear Chad made your purchase of the 2025 Bronco Sport such an easy and enjoyable experience. We truly appreciate your recommendation and your support.","date":"2026-04-20"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2s5dWJuWXlNazFFVUhwdE9WZHBhMnBMYVRoUFdFRRAB","author":"Cindy Thompson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIyDdXw5LGBG8PsjR5h8EHW0KEt92w71k8etcrvvtwbUx7Mdg=s120-c-rp-mo-br100","rating":1,"date":"2026-04-10","text":"Briefly took my car in for recalls.  One was a rear axle bolt.  I guess that was fixed but another very crucial bolt was left almost hanging loose.  Had to take it to another mechanic to get it fixed because jim taylor did not find it.  If it had come loose it probably would have killed me.  So I definitely would not take ANYTHING  to them.  They had it THREE DAYS and found nothing wrong.  My mechanic found it in 5 minutes.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s5dWJuWXlNazFFVUhwdE9WZHBhMnBMYVRoUFdFRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOk9ubnYyMk1EUHptOVdpa2pLaThPWEE%7C%7C?hl=en","owner_reply":{"text":"We’re sorry to hear about your experience and understand your concern. Vehicle safety is something we take very seriously, and we never want a customer to leave feeling that their concern was not fully addressed. While we cannot confirm the findings from another shop without inspecting the vehicle ourselves, we would appreciate the opportunity to review the situation further and discuss your visit in detail. Please contact us directly and ask for the service manager so we can look into this personally and work toward a resolution.\n\nTommy Daugherty\nService Manager\n318-224-2917","date":"2026-04-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pGVWNGQkVlRWRITlhWVU1ucGZhV3B0YkUxMGFsRRAB","author":"Erica Hogan","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVxXr0Fw8AZ--0D2TSYSAv_6aAgIut4NNVsvCfUnWNDOn4JLodg=s120-c-rp-mo-br100","rating":5,"date":"2026-04-09","text":"Chad Spencer helped me get into a brand new Expedition Max. I had such an easy experience. I recommend Chad at Jim Taylor!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGVWNGQkVlRWRITlhWVU1ucGZhV3B0YkUxMGFsRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOjFUcFBEeEdHNXVUMnpfaWptbE10alE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words and for choosing Jim Taylor Ford. We’re so glad to hear Chad helped make your experience easy and enjoyable while getting you into your new Expedition Max. We truly appreciate your recommendation and your support.","date":"2026-04-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21kZk5EUlplVFJUVEZOR2N6WjBjRkZaYjI1RFpuYxAB","author":"Jordan Pierce","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW2DRJsTNcoXl1sM7r11iyB2yCgaeeg7bklae-tKpSM0xs_Z9J5=s120-c-rp-mo-br100","rating":5,"date":"2026-04-02","text":"Jack was very professional and punctual throughout the time my truck was being repaired. I was consistently updated and aware of everything going on during the process. My brand new transmission and rear end have me feeling like I’m driving a new truck. I highly recommend Jim Taylor Ford.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kZk5EUlplVFJUVEZOR2N6WjBjRkZaYjI1RFpuYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOmdfNDRZeTRTTFNGczZ0cFFZb25DZnc%7C%7C?hl=en","owner_reply":{"text":"Thank you, Zach, for your thoughtful review and for recommending Jim Taylor Ford. We’re glad to hear Jack provided professional service and kept you informed throughout the repair process. It’s great to know your truck is back to feeling like new again. We truly appreciate your support and the opportunity to take care of your vehicle.","date":"2026-04-02"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21aVE4xUnpTQzFOYURsV1JtdGFiMlJwYTFwQmFGRRAB","author":"T","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKrivTNSltInN-v1z6pmqpQNM4WtbdVXmoDdT7rauPovy5rvA=s120-c-rp-mo-br100","rating":1,"date":"2026-03-30","text":"Dropped truck off for check engine light diagnostics, paid $1900 to replace two coils and all spark plugs, got in truck to leave, check engine light still on, told service lady, they immediately took it back to repairman, came back and said they forgot to plug a connector in, light cleared. Left lot, 5 min after leaving check engine light came back on, and now periodically flashes. Service Department closed for the day. Brought it back the next day and repairman said plug wires were crossed, he swapped two around and apparently finally fixed it, only took them 3 different tries. Communication during the whole process was horrible at best, the best way to find out what is going on, and if vehicle is ready or not is to check in person at the service counter. You will receive no help by calling or messaging their service text number.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aVE4xUnpTQzFOYURsV1JtdGFiMlJwYTFwQmFGRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOmZTN1RzSC1NaDlWRmtab2Rpa1pBaFE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating this must have been. This is not the level of communication or service we want our customers to receive. Please contact us directly so we can discuss this further and learn more about your visit.\n\nTommy Daugherty \nService Manager\nTommyDaugherty@JimTaylorAutoGroup.com\n(318) 224-2917","date":"2026-03-31"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pWQ2RVZEpZamx6V1ZaMVJuVkVNMWhzUzBabE5YYxAB","author":"Hannah nelson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIWyIYtukvmcN2LAN-igT6Wjo9yZml6tLDcUgEDrWudketMjg=s120-c-rp-mo-br100","rating":5,"date":"2026-03-27","text":"We had the best experience buying a car at Jim Taylor Ford in Ruston! Seth, Darren, and Scott were so awesome to work with and made the process so fast and easy! Definitely check them out when in the car buying market!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWQ2RVZEpZamx6V1ZaMVJuVkVNMWhzUzBabE5YYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOjVCdUdJYjlzWVZ1RnVEM1hsS0ZlNXc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind review and for choosing Jim Taylor Ford in Ruston. We’re glad Seth, Darren, and Scott helped make your car-buying experience quick and easy. We truly appreciate your recommendation and hope you enjoy your new vehicle.","date":"2026-03-30"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNCbW9XY0JREAE","author":"Royzgrl","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUNPNhz6j984bAJ3NlEYOLJIR7RFUoxEb1dREIJuTSLnU_ONBkO=s120-c-rp-mo-br100","rating":5,"date":"2026-03-26","text":"Always a great experience here. Highly recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCbW9XY0JREAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICBmoWcBQ%7C%7C?hl=en","owner_reply":{"text":"Hi there! Thank you for taking the time to leave us this 5-star rating. Please don't hesitate to let us know if there is ever anything else we can do for you!","date":"2023-01-06"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21KTWJVWkRiR3d4VGxCWWRITXhZbUZWYUhFMVJVRRAB","author":"Kristie","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXtcpjkAQ2t2qA08mT09EOKYNRa3q-81H1SP7aTmf_TmzvxSY1xPg=s120-c-rp-mo-br100","rating":5,"date":"2026-03-17","text":"I just purchased my new ride. Chad Spencer was my salesman and he did an amazing job. Very thorough and polite!! I felt at home. I'll definitely be recommending them !! Ty!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KTWJVWkRiR3d4VGxCWWRITXhZbUZWYUhFMVJVRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOmJMbUZDbGwxTlBYdHMxYmFVaHE1RUE%7C%7C?hl=en","owner_reply":{"text":"Thank you, Kristie, for sharing your experience with us! We’re so glad your visit felt comfortable and welcoming from the moment you arrived. It’s great to hear Chad Spencer helped make your vehicle purchase such a positive one. We truly appreciate your kind words, your trust in Jim Taylor Ford, and your willingness to recommend us to others. Enjoy every minute in your new ride!","date":"2026-03-18"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pWeE4yaHdNMDl4UW1vMVJXdFVabEJsYmtOT00yYxAB","author":"Rodney Potts","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX-h87NclUH1XBICmpkAEqpkbTg46IvFdGVm3LKGpH973bV66xf8A=s120-c-rp-mo-br100","rating":5,"date":"2026-03-14","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWeE4yaHdNMDl4UW1vMVJXdFVabEJsYmtOT00yYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOjVxN2hwM09xQmo1RWtUZlBlbkNOM2c%7C%7C?hl=en","owner_reply":{"text":"Thank you for your 5-star review! We’re so glad you had a great experience with us at Jim Taylor Ford.","date":"2026-03-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2prNWFtOVRNM1pJV25SNGEyNU9hREZTTkdoS2JsRRAB","author":"Lauren Jordan","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVCy2hXZSuaQ4FnV0CFHl70ulBAPaDGJxiVUc_50xO0VMM54yPq=s120-c-rp-mo-br100","rating":5,"date":"2026-03-11","text":"Scott W. was great during our most recent purchased!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2prNWFtOVRNM1pJV25SNGEyNU9hREZTTkdoS2JsRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOjk5am9TM3ZIWnR4a25OaDFSNGhKblE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your 5-star review! We’re so glad you had a great experience with us at Jim Taylor Ford.","date":"2026-03-11"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT214T01uSkJlRnBhUW0xRFdVaEpZelJyT1cxMU1rRRAB","author":"Jon Anne Winstead","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWTOtriJcFgaE8RCGSrwFe-peWvYTov1-ncNQ5GMwpBu5dcWKpF=s120-c-rp-mo-br100","rating":5,"date":"2026-03-09","text":"We are very pleased with all aspects of buying a vehicle at Jim Taylor from the salesman and the service!  Would not buy from another dealership!!!  Scott is amazing!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214T01uSkJlRnBhUW0xRFdVaEpZelJyT1cxMU1rRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOmxOMnJBeFpaQm1DWUhJYzRrOW11MkE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much, Jon Anne, for your loyalty and for sharing such a wonderful review! It means a lot to know our team made your vehicle-buying experience such a positive one from start to finish. We’re especially glad Scott made such a strong impression. Your trust in Jim Taylor Ford is something we truly value, and we’re grateful for the opportunity to continue serving you.","date":"2026-03-10"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25aMmVITmlUMGRQYTB0Uk9FeGxja0p3U21NeE1sRRAB","author":"Steven Bates","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWcWAcKZbdcVjgA4_xodFvpqU9xueFwQlIhyTXyyqlZP-mcwMZu=s120-c-rp-mo-br100","rating":5,"date":"2026-03-09","text":"Great experience and great people at Jim Taylor Ford in Ruston.  Seth Peterson took great care of us!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aMmVITmlUMGRQYTB0Uk9FeGxja0p3U21NeE1sRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOnZ2eHNiT0dPa0tROExlckJwSmMxMlE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the great review! We’re so glad you had a positive experience with the team at Jim Taylor Ford in Ruston. Seth Peterson is dedicated to taking great care of his customers, and we’re happy to know he made your visit a great one. We truly appreciate your support and look forward to helping you again down the road!","date":"2026-03-10"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2sxcFZHRjVNV1kzVm5sSmRYTkVkRTFuYlRac09IYxAB","author":"James Rea","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKhxTJGFX8JRbuAX1xJn_m13QEDkHmqvynhnR6BLjvb5wDkHQ=s120-c-rp-mo-br100","rating":5,"date":"2026-02-28","text":"Professional, courtesy, not pushy and listened to your needs","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxcFZHRjVNV1kzVm5sSmRYTkVkRTFuYlRac09IYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOk1pVGF5MWY3VnlJdXNEdE1nbTZsOHc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your 5-star review! We’re so glad you had a great experience with us at Jim Taylor Ford.","date":"2026-03-02"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21vd2NWSjFVVTVOVUZwWVpIcGhabWhXZVMxeGVHYxAB","author":"PinkDawgMama Turner","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXxDUCBQTFwPaOoreAlHua7wDo3sA83tjy4VEsxJIoOccRU1GVo=s120-c-rp-mo-ba12-br100","rating":1,"date":"2026-02-12","text":"No communication when they have your vehicle. No call backs when they say they will, randomly transferring calls to a voice mail when not wanting to answer your questions.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21vd2NWSjFVVTVOVUZwWVpIcGhabWhXZVMxeGVHYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOmowcVJ1UU5NUFpYZHphZmhWeS1xeGc%7C%7C?hl=en","owner_reply":{"text":"Thank you for bringing this to our attention. We sincerely apologize for the lack of communication you experienced — that is not the level of service we aim to provide. To help us properly address this with our team, could you please provide your first and last name? We would like the opportunity to look into this further.","date":"2026-02-12"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tabVZ6aDJTaTFDWVdGM2RXVTFhRlpSV1U5bE9XYxAB","author":"T. W.","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL3vm8yMC7pT_SKonvXZHeB6d9wI4KQSbxNL_-EYt6ABWRGMQ=s120-c-rp-mo-br100","rating":5,"date":"2026-02-05","text":"Chad was an awesome salesperson! Was helpful and informative. Definitely will recommend him here at Jim Taylor Ford.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tabVZ6aDJTaTFDWVdGM2RXVTFhRlpSV1U5bE9XYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOkZmVzh2Si1CYWF3dWU1aFZRWU9lOWc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your great review! We’re glad Chad provided a helpful and informative experience. We truly appreciate your recommendation and your trust in Jim Taylor Ford!","date":"2026-02-06"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tSaWFXMXhjMmc0TWxCd1JFNDRaMEV5UlROMk1YYxAB","author":"jayda naron","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIbJuBHQ-tX8-i77EfnVfqzeomBV4-Faj5fWUsp9zN4cTF3Rg=s120-c-rp-mo-br100","rating":5,"date":"2026-02-04","text":"I had a great experience buying my car here, thanks to Seth. He kept me up to date on the used options! He was knowledgeable, patient, and never pushy, which made the whole process way less stressful. He took the time to answer all my questions and made sure I felt confident in my decision. Highly recommend asking for Seth if you’re shopping here!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSaWFXMXhjMmc0TWxCd1JFNDRaMEV5UlROMk1YYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOkRiaW1xc2g4MlBwRE44Z0EyRTN2MXc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your thoughtful review! We’re glad Seth made the car-buying process smooth and stress-free by keeping you informed and taking the time to answer your questions. We truly appreciate your recommendation and your trust in Jim Taylor Ford!","date":"2026-02-05"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2psWVJHNVpkMUZzTlZnMVRHWjZRWG80TlZKMVpFRRAB","author":"Chad Rawls","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIP4bZ_AbAqz4_o1-ieIhcl_WYFqHTHqLApFkvxtod9GklQdQ=s120-c-rp-mo-br100","rating":5,"date":"2026-01-29","text":"I dealt with Seth Peterson. Really good guy that was down to earth and straight up. Not your typical pushy needy salesman. Helped me with any questions or problems that I had to the best of his ability.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psWVJHNVpkMUZzTlZnMVRHWjZRWG80TlZKMVpFRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOjlYRG5Zd1FsNVg1TGZ6QXo4NVJ1ZEE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your experience! We’re happy to hear Seth made the process easy and approachable while being honest and helpful along the way. We truly appreciate your trust in Jim Taylor Ford and are glad we could assist you","date":"2026-02-02"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25nMGJHRnlSVVZpU1RORk1tUlljSFpFYUV0RmVGRRAB","author":"Wayne Gentry","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUsbiH27GxrTPfKMgyqSe-NnGTPmvlyVXxbeTv9QQlWGxpK9N0=s120-c-rp-mo-br100","rating":5,"date":"2026-01-16","text":"Staff was excellent.\nJack was very attentive to my needs.\nExpedition was fixed and returned on time.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25nMGJHRnlSVVZpU1RORk1tUlljSFpFYUV0RmVGRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOng0bGFyRUViSTNFMmRYcHZEaEtFeFE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your 5-star review! We’re glad our team provided excellent service and that Jack took great care of you throughout the process. We appreciate you trusting Jim Taylor Ford and are happy your Expedition was returned right on time","date":"2026-01-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT201UmJrdGtWV3MwZFZRd1JWbDFWa0ZUZVhsalJIYxAB","author":"john m","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLmRjiOo9fLKBGU_F2eh2MOj0YS9Hwl6nK_uPkEqbQCBpSmLQ=s120-c-rp-mo-br100","rating":5,"date":"2025-12-31","text":"Excellent experience","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201UmJrdGtWV3MwZFZRd1JWbDFWa0ZUZVhsalJIYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOm5RbktkVWs0dVQwRVl1VkFTeXljRHc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your 5-star review! We’re so glad you had a great experience with us at Jim Taylor Ford.","date":"2026-01-02"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT213d1p6QXlkVU5VTm10d2FGQjZiMEZRU1VVd1NXYxAB","author":"Robert Hudson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVZ9JeB63sp_Axt-0WVWVaWu7HRE4G4zr-iglW0OePWTuhxlX6n=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-12-23","text":"Everyone very friendly  The girls at the service counter over and above   All three of them\n\nMuch aloha and God Bless","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT213d1p6QXlkVU5VTm10d2FGQjZiMEZRU1VVd1NXYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOmwwZzAydUNUNmtwaFB6b0FQSUUwSWc%7C%7C?hl=en","owner_reply":{"text":"Thank you for such a kind review! We’re grateful to hear our service team made you feel welcome and went the extra mile to take great care of you. We truly appreciate your support and your trust in Jim Taylor Ford. Wishing you all the best!","date":"2025-12-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21kSmVXMDJMV1JmTVZGNFFWRjZXRXB2TkVKUlRVRRAB","author":"James Gryder","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIOjyDXPl7Uz5OHsTp-kLBkSCYyRt4r2IWd94RuAbyNGthtbA=s120-c-rp-mo-br100","rating":5,"date":"2025-12-22","text":"Very professional and respectful towards me and respectful to my needs as a costumer.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kSmVXMDJMV1JmTVZGNFFWRjZXRXB2TkVKUlRVRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOmdJeW02LWRfMVF4QVF6WEpvNEJRTUE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your 5-star review! We’re glad our team provided a professional experience and took the time to understand and respect your needs. We truly appreciate you choosing Jim Taylor Ford!","date":"2025-12-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT205M2RqWlZUV3RsWDNOa01GaFRURWR4WVc4eWVYYxAB","author":"Jason Thomisee","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJSXyurufN98Jeo5k8M9qmA2YtLJRmHiKHfxqWeO8nZ98Yxiw=s120-c-rp-mo-br100","rating":5,"date":"2025-12-20","text":"Great friendly people. Well organized staff and service department.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205M2RqWlZUV3RsWDNOa01GaFRURWR4WVc4eWVYYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOm93djZVTWtlX3NkMFhTTEdxYW8yeXc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your 5-star review! We’re glad our team provided friendly service and a well-organized experience. We appreciate you choosing Jim Taylor Ford!","date":"2025-12-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pCMGR6TlpUMGhqZFVSRk4yaENkVXhvT1d0aloyYxAB","author":"Chase Fennell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLKpW_fdMTG727Q5PSHbgDahKhvAslSg9OuGAxF5gacT5CcGg=s120-c-rp-mo-br100","rating":5,"date":"2025-12-15","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCMGR6TlpUMGhqZFVSRk4yaENkVXhvT1d0aloyYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOjB0dzNZT0hjdURFN2hCdUxoOWtjZ2c%7C%7C?hl=en","owner_reply":{"text":"Thank you for your 5-star review! We’re so glad you had a great experience with us at Jim Taylor Ford.","date":"2025-12-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21aelZDMHpWSEJxUm1oWU1WWjNObDlVVGpBMlEwRRAB","author":"Alys Cockerham","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUIHmPHHb9pN8qp2aHGStawKSAwK9zoyN1wsJyjBpzum-z_GMo4=s120-c-rp-mo-br100","rating":1,"date":"2025-12-12","text":"Horrible customer service. Had an appt for Thursday at 11, received a message letting me know I can track progress on my vehicle for them to not even have touched it. My truck had the moved out of the spot I parked it. I had to call them just to get nothing. The next day, they give me this ridiculous quote on something I didn’t even need, said they would call back with the correct information and never did. After I called back still nothing, called again and still nothing had to call again was told a totally different price on a water pump than before and was also told they was not going to work on my vehicle that day. I was told the water was $162 then the price changed to $262 within a week. They are a horrible definition of customer service. No help at all! I will never bring my vehicle back here. This is the second time I’ve had a bad experience with them, mainly LACK OF COMMUNICATION!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aelZDMHpWSEJxUm1oWU1WWjNObDlVVGpBMlEwRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOmZzVC0zVHBqRmhYMVZ3Nl9UTjA2Q0E%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback. We’re sorry for the confusion and frustration surrounding this situation. It appears there was a miscommunication, and we regret the inconvenience it caused. We appreciate you bringing this to our attention","date":"2025-12-16"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pNd05HSk9Rbk5DY1haYVUwZDRUMFJ0WlVOdmQxRRAB","author":"R B","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLN9qEiuCytOomHX9BNm_mO8JL7wXIkKNASTQtXoneniBiX5w=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-12-09","text":"Amazing service !","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pNd05HSk9Rbk5DY1haYVUwZDRUMFJ0WlVOdmQxRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOjMwNGJOQnNCcXZaU0d4T0RtZUNvd1E%7C%7C?hl=en","owner_reply":{"text":"Thank you for your 5-star review! We’re so glad you had a great experience with us at Jim Taylor Ford.","date":"2025-12-09"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xOU2VVZzBMVTlvUTFoc1gwUldTMHBNZWpseE9FRRAB","author":"Daniel Smith","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK5Iy0jwWIY7kiIaB3-L7HzZibV_Fijvd9DRTrmAn36yJJmZA=s120-c-rp-mo-br100","rating":5,"date":"2025-12-01","text":"Chad Spencer is an awesome Sales Consultant, Go see Chad for your next vehicle!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOU2VVZzBMVTlvUTFoc1gwUldTMHBNZWpseE9FRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOlNSeUg0LU9oQ1hsX0RWS0pMejlxOEE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your 5-star review! We’re so glad Chad provided an outstanding experience and helped you get a great deal.. We appreciate your trust in Jim Taylor Ford!","date":"2025-12-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pJd1kzQlVOa1ZFWHpKVllUQmxPRjlhY0dWdlEzYxAB","author":"Amanda Ates","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLqEgMxfdQm_Lb3a-RGki38rJFeCk6BvCOdAJpTG-FFiDcg_A=s120-c-rp-mo-br100","rating":5,"date":"2025-11-28","text":"Chad Spencer was the best sales person I have ever had. He gave me the greatest price on my new Bronco. If you are looking for a great honest person, go see him!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pJd1kzQlVOa1ZFWHpKVllUQmxPRjlhY0dWdlEzYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOjIwY3BUNkVEXzJVYTBlOF9acGVvQ3c%7C%7C?hl=en","owner_reply":{"text":"Thank you for your 5-star review! We’re so glad Chad provided an outstanding experience and helped you get a great deal on your new Bronco. We appreciate your trust in Jim Taylor Ford!","date":"2025-12-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2toUU1rRXdaMDVhVERkWVNEUTBhRWxZZW5aRVpXYxAB","author":"Molly Rogers","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV4ggFvGmyv2doom6n_LwWLF9OBka42QXeZ29p05hIaRRhzH5gicQ=s120-c-rp-mo-br100","rating":5,"date":"2025-11-26","text":"Seth is the absolute best! Best experience I have ever had buying a vehicle!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toUU1rRXdaMDVhVERkWVNEUTBhRWxZZW5aRVpXYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOkhQMkEwZ05aTDdYSDQ0aElYenZEZWc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your 5-star review! We’re thrilled to hear Seth gave you your best vehicle-buying experience. We truly appreciate you choosing Jim Taylor Ford!","date":"2025-12-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25KUFRIZEhNWFZuYlhoQllYcG1ZbTlXVFhaNlNrRRAB","author":"Mark Kennedy","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIPEQlrfQS0q8SatXxnK8xmRcMenkXblbLuKgT3Rw2DrcREtQ=s120-c-rp-mo-br100","rating":5,"date":"2025-11-24","text":"Go see Seth he will take care you!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KUFRIZEhNWFZuYlhoQllYcG1ZbTlXVFhaNlNrRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOnJPTHdHMXVnbXhBYXpmYm9WTXZ6SkE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your 5-star review, Mark! We’re so glad to hear that Seth took great care of you. We appreciate your support and your trust in Jim Taylor Ford!","date":"2025-11-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT201TVZHOHRZbFp3UVRVd1NrMWxhVzR6VVhNelJFRRAB","author":"Ricky Murphy","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKiUygCX4E-pDkewLy1R5_iQojfqeDDUfhR8McskY93szK-AQ=s120-c-rp-mo-br100","rating":3,"date":"2025-11-21","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201TVZHOHRZbFp3UVRVd1NrMWxhVzR6VVhNelJFRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOm5MVG8tYlZwQTUwSk1laW4zUXMzREE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback. We’re sorry to hear your experience didn’t fully meet expectations. If you’d like to discuss anything further, please feel free to contact us directly.\n\nTommy Daugherty\nService Manager \n318-224-2917","date":"2025-11-24"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pOT1kySk1UV05UTld0Zk0xTkVNM0Z1V2tOaGVFRRAB","author":"Joe Bannister","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL_exu8X4leFHu38Z6KmM2we6vQxREMxDg0m96CfQNyEVRJ7Q=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-11-12","text":"My daughter is a student at LA TECH and was about to travel home for the Thanksgiving holidays when she noticed her 2023 Bronco Sport running hot.  I advised her to take it to the nearest FORD dealership as I called them to explain the situation.  I spoke with Frannie in the service dept. and was told they didn't have an appointment available until the middle of next month, but she said to have her come in and they would at least look at the radiator and make sure it had coolant and was not leaking.\n\nOnce she got there they told her it would be a lengthy wait, but had a service advisor drop her back off at the dorm so she didn't have to wait the whole time at the dealership.  She got a call 3 hours later saying it was done and ready for pickup.  They found the water pump needed to be replaced and rushed it back so she could get home for Thanksgiving break.  Big thanks to Frannie and Amy ( Service Advisor) for getting her back on the road in as quick as possible.  Jim Taylor Ford and their staff did go out of the way to help my daughter and we couldn't be happier to tell everyone about it.  Thanks Jim Taylor Ford....   will call you when I need another Ford Raptor.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOT1kySk1UV05UTld0Zk0xTkVNM0Z1V2tOaGVFRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOjNOY2JMTWNTNWtfM1NEM3FuWkNheEE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing this wonderful review! We’re so glad Franny, Aimee, and our service team were able to take care of your daughter quickly and help her get home safely for the holidays. It means a lot to know we could assist during a stressful situation, and we truly appreciate your trust in Jim Taylor Ford. We’re always here whenever you need us — and we look forward to helping you again when it’s time for that next Raptor!","date":"2025-11-13"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tVeU5WSTNhVzF0TWxWM1YxTlRSemQzZDNwdE5GRRAB","author":"Jesseca Schwieger","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLgxXvbFLnB9ECn26Y31XOPYKrVIqKrp6912f8LQvHfTodAHg=s120-c-rp-mo-br100","rating":5,"date":"2025-11-10","text":"To say our experience was great would be an understatement. Seth Peterson went above and beyond helping us find a vehicle to accommodate everything we need. Not only this but he took the time to go over each and every angle possible. He is very knowledgeable and cares about his customers. I highly recommend using him if you’re trying to buy a vehicle!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tVeU5WSTNhVzF0TWxWM1YxTlRSemQzZDNwdE5GRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOkUyNVI3aW1tMlV3V1NTRzd3d3ptNFE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your wonderful review! We’re so glad Seth provided such a helpful and personalized experience in finding the right vehicle for you. We truly appreciate your recommendation and your trust in Jim Taylor Ford","date":"2025-11-10"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25RMGVVRmpkbVl6ZUZWc1NGQlFOamhsWkRkRFJWRRAB","author":"Lisa Allen","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW1tPNi8DGucJVMdyVSetuFmf7Z13iaxKcpVJ7NxbDVZLJN6BI1=s120-c-rp-mo-br100","rating":4,"date":"2025-11-07","text":"Their sales people are very informative about each vehicle and really nice.  Their service department sucks.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25RMGVVRmpkbVl6ZUZWc1NGQlFOamhsWkRkRFJWRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOnQ0eUFjdmYzeFVsSFBQNjhlZDdDRVE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your feedback. We’re glad to hear you had a positive experience with our sales team, but we’re sorry to learn that our service department didn’t meet your expectations. Your comments are important and will be shared with our management team as we work to improve the customer experience.","date":"2025-11-10"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2kxWGNGQkRSMDFFWDBoR1dqVnhNelp2ZVZoWFYzYxAB","author":"Franny Adams","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK5UFsqXO9S4cHXshzlMLbyPhL2pTLtJqzUOzRNC9SapvpiAQ=s120-c-rp-mo-br100","rating":5,"date":"2025-11-07","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxWGNGQkRSMDFFWDBoR1dqVnhNelp2ZVZoWFYzYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOi1XcFBDR01EX0hGWjVxMzZveVhXV3c%7C%7C?hl=en","owner_reply":{"text":"Thank you for your 5-star review! We’re so glad you had a great experience with us at Jim Taylor Ford.","date":"2025-11-10"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT214ZldqbFZka3h3YTJFeVNrNUdZVFI0TjNSR2VVRRAB","author":"Tammy Blundell","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXclwX5JwVAGesMb5ZhFxfB7cI6Z7zKEsfUcn8TE2rWV1C8VGn1=s120-c-rp-mo-br100","rating":5,"date":"2025-11-05","text":"Thank you Seth Peterson for helping us find the perfect truck and making the purchase process so easy!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214ZldqbFZka3h3YTJFeVNrNUdZVFI0TjNSR2VVRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOmxfWjlVdkxwa2EySk5GYTR4N3RGeUE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your 5-star review! We’re so glad Seth made your car-buying experience smooth and enjoyable. Thank you for choosing Jim Taylor Ford in Ruston!","date":"2025-11-05"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xaamIwcE9PVk5uV1VWbFJuQTFhWEJDTFdWNFRXYxAB","author":"Austin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLFdElUXamQVu1A2iHhszOQj537v4wjQMJwVI8flNLmpU-bSA=s120-c-rp-mo-br100","rating":5,"date":"2025-11-01","text":"Seth Peterson was great, and made the car buying process nice and easy. 5 out of 5 stars 👍🏻 Recommend getting with Seth for your future vehicle purchases!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaamIwcE9PVk5uV1VWbFJuQTFhWEJDTFdWNFRXYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOlZjb0pOOVNnWUVlRnA1aXBCLWV4TWc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your 5-star review! We’re so glad Seth made your car-buying experience smooth and enjoyable. We truly appreciate your recommendation and your trust in Jim Taylor Ford!","date":"2025-11-03"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tOUFpGbExObVJ1U0ZKRFVUaFZURlpyTlRKV01GRRAB","author":"Curt Bell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIrQPkxTR6aZSYuOFK46E16s6Jll6lWaD5Mf7n23p9x7pWNvA=s120-c-rp-mo-br100","rating":1,"date":"2025-10-27","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOUFpGbExObVJ1U0ZKRFVUaFZURlpyTlRKV01GRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOkNPZFlLNmRuSFJDUThVTFZrNTJWMFE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback. We’re sorry to hear you weren’t fully satisfied with your experience. We’d appreciate the opportunity to learn more — please feel free to contact us directly so we can discuss it further\n\nJim Taylor Ford \n(318)- 224-2917","date":"2025-10-27"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21KVE5sRkVNbEJWWlVkZlZHUkpjbWRRZDBkbVgzYxAB","author":"nakia griffin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXRm11gXLGWYhhcO5WsGqjYWGC7esUkoQwGvw-S0-A553IxJsk6=s120-c-rp-mo-br100","rating":4,"date":"2025-10-26","text":"To pick up service truck for my job","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KVE5sRkVNbEJWWlVkZlZHUkpjbWRRZDBkbVgzYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOmJTNlFEMlBVZUdfVGRJcmdQd0dmX3c%7C%7C?hl=en","owner_reply":{"text":"Thank you for your 4-star review! We’re glad you had a positive experience and appreciate your feedback. We’ll keep working to make your next visit a 5-star one!","date":"2025-10-27"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25GMlUwUnRNbFE0TkZNeVdFOWpkSGd4VjJkUFZYYxAB","author":"Jay Can Fix it","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVtpFb8OSJVBqHjj--0OdI5-cUolW_a--vyav_gd66Q6CR1HpEi0A=s120-c-rp-mo-br100","rating":5,"date":"2025-10-22","text":"Great service with great people. You can’t go wrong.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GMlUwUnRNbFE0TkZNeVdFOWpkSGd4VjJkUFZYYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOnF2U0RtMlQ4NFMyWE9jdHgxV2dPVXc%7C%7C?hl=en","owner_reply":{"text":"Thank you for your 5-star review! We’re so glad you had a great experience with our friendly team and quality service. We appreciate you choosing Jim Taylor Ford!","date":"2025-10-22"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21WcWVVbHlkVVJPWmtWZlZrRnVSR1pyU3pWYWIzYxAB","author":"Gus Campbell","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW_qe3bLFzs3MRExr3WChrrsCcsL6l0GHtOFQBc7xS3gij6kl5a=s120-c-rp-mo-br100","rating":1,"date":"2025-10-21","text":"If there was a lower rating I would give it","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WcWVVbHlkVVJPWmtWZlZrRnVSR1pyU3pWYWIzYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOmVqeUlydUROZkVfVkFuRGZrSzVab3c%7C%7C?hl=en","owner_reply":{"text":"We’re sorry to hear about your experience and appreciate your feedback. We’ll share your comments with our team as we work to improve. Thank you for bringing this to our attention","date":"2025-10-27"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT201RWJtdEpURXBtTjJOclEzTm1PV1puYzNsZlNWRRAB","author":"Alphonzo Moore","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUHFFdeZ_HoBtScV4_CAvp5xVTEnw8t3XE1kAj6O5BVUSModI4=s120-c-rp-mo-br100","rating":5,"date":"2025-10-17","text":"Tami was very helpful and detailed! Dakota the Machanic did an excellent job on repairs. Thank you both for a job well done","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201RWJtdEpURXBtTjJOclEzTm1PV1puYzNsZlNWRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOm5EbmtJTEpmN2NrQ3NmOWZnc3lfSVE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words! We’re so glad Tami and Dakota took great care of you and your vehicle. We truly appreciate your feedback and your trust in Jim Taylor Ford!","date":"2025-10-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT210aVZXMW1WMGhGUjNSbFJEUkVhRTEwU2pWb1ozYxAB","author":"Alphonzo Moore","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKXTtxy7RyA2tzP7cnGUohsSwPtoqDFsOQr497VOCKQSXew3A=s120-c-rp-mo-br100","rating":5,"date":"2025-10-17","text":"Tami was my service advisor","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210aVZXMW1WMGhGUjNSbFJEUkVhRTEwU2pWb1ozYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOmtiVW1mV0hFR3RlRDREaE10SjVoZ3c%7C%7C?hl=en","owner_reply":{"text":"We hope you had a great experience with Tami and our service team at Jim Taylor Ford! Thank you for trusting us with your vehicle — we appreciate your business and look forward to serving you again","date":"2025-10-21"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2trMFNuUjBVVVptYUZKSFowWnplRjlRVmpCUloxRRAB","author":"J Hamp.","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUoo-yjU55bkicPe-V0i-CVo8tzGIDTrkryxdtaT3JahcurCmrC=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-10-04","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2trMFNuUjBVVVptYUZKSFowWnplRjlRVmpCUloxRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOkk0SnR0UUZmaFJHZ0ZzeF9QVjBRZ1E%7C%7C?hl=en","owner_reply":{"text":"Thank you for your 5-star review! We’re so glad you had a great experience with us at Jim Taylor Ford.","date":"2025-10-06"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21kbVZuZDRMVFZNTlY5dFJFSnpYMGRMVUVGcE9VRRAB","author":"Teri Shrell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLyRmNw7p366nuCBYQAg1aVQOotC82ZpTdJkZzy0p3GvrY_Cw=s120-c-rp-mo-br100","rating":5,"date":"2025-10-01","text":"I am enjoying my new BroncoSport! Thank you Jonah for helping me find the SUV that is right for me!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kbVZuZDRMVFZNTlY5dFJFSnpYMGRMVUVGcE9VRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOmdmVnd4LTVMNV9tREJzX0dLUEFpOUE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words! We’re thrilled to hear you’re enjoying your new Bronco Sport, and we’re glad Jonah was able to help you find the perfect fit. We appreciate you choosing Jim Taylor Ford and wish you many happy miles ahead!","date":"2025-10-02"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25SeFNVcGphVXBXUWxsT04xUk9VVGszTkd4TGFYYxAB","author":"Allison Brown","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ2V4NmvpCovD_6yzE9psAOlTIDEWHysES6JXADS0msALVJAg=s120-c-rp-mo-br100","rating":5,"date":"2025-09-30","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SeFNVcGphVXBXUWxsT04xUk9VVGszTkd4TGFYYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOnRxSUpjaUpWQllON1ROUTk3NGxLaXc%7C%7C?hl=en","owner_reply":{"text":"We truly appreciate your 5-star rating! Our team works hard to provide excellent service, and we’re happy to know we delivered","date":"2025-10-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2xGTWNFVlVjbGMwYTA4MVoycEhXVVF4VldwemVsRRAB","author":"John Golden","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIRIm7moL40kvTrlw6rFuI-xgIlx4SB2pxfNICEQP28k4M4rg=s120-c-rp-mo-br100","rating":5,"date":"2025-09-23","text":"Our salesman went above and beyond to help.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGTWNFVlVjbGMwYTA4MVoycEhXVVF4VldwemVsRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOlFMcEVUclc0a081Z2pHWUQxVWpzelE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to leave a review! We’re thrilled to hear our team went above and beyond to help you. Your feedback means a lot, and we look forward to assisting you again in the future.","date":"2025-09-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tJdFNrZExjbEF5TVUweFZHc3ROMEp1ZDIxMVRFRRAB","author":"Joseph Amparan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJYgI3XxkvLcxP2aAk-nYyQFv1SwmPOnPLw44-jnB1xJuAFeg=s120-c-rp-mo-br100","rating":5,"date":"2025-09-22","text":"Seth was very professional and extremely patient while I made my decision! He was very helpful and answered all questions, thanks again Seth and because of you I will return for my next purchase!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tJdFNrZExjbEF5TVUweFZHc3ROMEp1ZDIxMVRFRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOkItSkdLclAyMU0xVGstN0Jud211TEE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words! We’re so glad Seth made your experience stress-free with his professionalism and patience. It means a lot to know you’d choose us again for your next purchase.\n","date":"2025-09-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2swd2JrWXhjMnh5WlVWRExWOHlZakY2TjAxbFZVRRAB","author":"Tyler Anderson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI_uNYjtlUYm_Gb63JpBLKuCEc2qhl1tYQ_WzU2wGiTJA9-hQ=s120-c-rp-mo-br100","rating":5,"date":"2025-09-19","text":"Seth helped me purchase my first car and made it the best experience ever. Thank you seth!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2swd2JrWXhjMnh5WlVWRExWOHlZakY2TjAxbFZVRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOk0wbkYxc2xyZUVDLV8yYjF6N01lVUE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing such a special milestone with us! We’re thrilled Seth made your first car-buying experience so positive, and we truly appreciate you choosing Jim Taylor Ford. Enjoy every mile in your new vehicle!\n","date":"2025-09-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25CTGFGaHdkWEJxTkcxMlQxaDJRV0YyWjIxSFJuYxAB","author":"Tomas Garcia","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLRan_5wOvRfHhJ1KuLPxNFnEs7xVAmk7WDnJi_7oI3cmq22A=s120-c-rp-mo-br100","rating":5,"date":"2025-09-12","text":"Chad was very helpful and had a lot of patience with us and answered all of our questions","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CTGFGaHdkWEJxTkcxMlQxaDJRV0YyWjIxSFJuYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOnBLaFhwdXBqNG12T1h2QWF2Z21HRnc%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your experience. We’re so glad to hear Chad was patient and thorough in helping you, and we truly appreciate the chance to earn your trust.\n","date":"2025-09-15"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2toUE5FbDRhR1oxWlVWaFdFeEJaV2Q0VEZnM1duYxAB","author":"Blake Guthrie","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW4W3JMg3rZSsPfjr-zOxAOqlYFnzqMKmByqRpT4vrjO-9pOHZE=s120-c-rp-mo-br100","rating":5,"date":"2025-09-05","text":"These guys are the best","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toUE5FbDRhR1oxWlVWaFdFeEJaV2Q0VEZnM1duYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOkhPNEl4aGZ1ZUVhWExBZWd4TFg3Wnc%7C%7C?hl=en","owner_reply":{"text":"Thank you for the kind words! We truly appreciate you taking the time to leave us a review and are grateful for the chance to serve you.\n","date":"2025-09-08"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25CdVZ6Vk5hM05YY1ZSWkxVSkJTMlZpVG1sVWVuYxAB","author":"Juanita cook","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJlWQDL8czMxKDD5WMBxEe8wPT8ERRuM5cFqCs1sT-4R7xdgw=s120-c-rp-mo-br100","rating":5,"date":"2025-08-24","text":"Our family was very pleased with our sales agent,Chad Spencer, at Jim Taylor Ford. I was looking for a very specific color in  2025 Big Bend Ford Bronco Sport and with the Black Diamond package. Chad was very courteous and listened to what we were looking for and  what we needed in our new vehicle. He went above and beyond to check everything off of our must have list. I would highly recommend Chad if you are in the market for a new vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CdVZ6Vk5hM05YY1ZSWkxVSkJTMlZpVG1sVWVuYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOnBuVzVNa3NXcVRZLUJBS2ViTmlUenc%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your experience. We’re so glad Chad helped you find the perfect Bronco Sport and made the process smooth. We appreciate your recommendation and wish you many happy miles ahead!\n","date":"2025-08-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25SMmNWOW1iRzVVZWxwWU4wUkdSRVF3Ymt4RlZXYxAB","author":"Tyler Hampton","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV17ryJ_6NjT3oMfP42THvjLLI4lwnLdWlU5tMm9JRl5NqTdhCl=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-08-23","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SMmNWOW1iRzVVZWxwWU4wUkdSRVF3Ymt4RlZXYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOnR2cV9mbG5UelpYN0RGREQwbkxFVWc%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your support and are glad we could provide you with a great experience. We look forward to serving you again in the future!\n","date":"2025-08-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tvM1FqUlVMV05DWkdOUk1tUlBjWEJ3Ym1wSmVYYxAB","author":"Leigh Parker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKyQExtr-LKCAvlbpfQTj-kFGpUNMmgRYDhx5ZHu78xki5Dmg=s120-c-rp-mo-br100","rating":5,"date":"2025-08-22","text":"So happy to have worked with Jonah Bates. He was kind, listened to our needs, and got us taken care of and in the new truck we wanted. 100% pleased and 100% will recommend to everyone.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tvM1FqUlVMV05DWkdOUk1tUlBjWEJ3Ym1wSmVYYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOko3QjRULWNCZGNRMmRPcXBwbmpJeXc%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for taking the time to share your experience! We’re thrilled to hear that Jonah made the process easy and got you into the truck that fit your needs perfectly. It’s wonderful to know you’re completely satisfied, and we truly appreciate your recommendation. Enjoy every mile in your new truck!","date":"2025-08-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21wcE5HWnpOMDlIYTJVNWNsRkpSMlZGWjNkWWRuYxAB","author":"dustin vance","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLEOohMYC1qhfwmmNLALVnkic8syAKnGVjXOAaUrOeAoU7f6A=s120-c-rp-mo-br100","rating":5,"date":"2025-08-18","text":"Great experience. Seth was a great salesperson and Jenette in the finance office was great too!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wcE5HWnpOMDlIYTJVNWNsRkpSMlZGWjNkWWRuYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOmppNGZzN09Ha2U5clFJR2VFZ3dYdnc%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for sharing your experience! We’re happy to hear Seth took great care of you and that Janette in our finance office helped make the process seamless. We appreciate your trust in us and look forward to serving you again down the road!","date":"2025-08-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2sxeVZVWkxXVVJxWVZBeVYxa3pja0puWDNodGIyYxAB","author":"Chris Ellis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI0DmSvtYUwDUgycvXVjIeBbumdMk_jXzr7tq_mKOu4cHCmyw=s120-c-rp-mo-br100","rating":5,"date":"2025-08-17","text":"Seth did a great job in presenting the trucks we were interested in.  Even though he is a new salesman, he is very attentive and willing to learn the buying and selling process.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxeVZVWkxXVVJxWVZBeVYxa3pja0puWDNodGIyYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOk1yVUZLWURqYVAyV1kzckJnX3htb2c%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience with Seth! We’re glad to hear he made your truck shopping experience a positive one. His dedication and eagerness to learn make him a valuable part of our team, and we’re excited for him to continue growing with us. ","date":"2025-08-18"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tSTlQxVnZNVmMxUW5oZlZUaEtRbTlLTVhvd2MxRRAB","author":"James Ingram","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLSS4DGHi8OE9DPgy1hHnPgFKKpKpiphcdpGSJvcL880KSZmQ=s120-c-rp-mo-br100","rating":5,"date":"2025-08-05","text":"Dustin Colley went above and beyond for me. As a first time EV owner I was driving from Dallas to Mississippi, and planned to use the charging stations in Ruston, but did not have an adapter. I came into the dealership to purchase an adapter, and after explaining that I had 7 miles to empty, Dustin let me, a perfect stranger, borrow his adapter, drive away from the dealership, charge my vehicle, and then bring his adapter back. Before I left I asked if he was sure about this, and he simply said “no worries, I trust you”. In a world too often dominated by numbers and sales, being a Good Samaritan truly stands out.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSTlQxVnZNVmMxUW5oZlZUaEtRbTlLTVhvd2MxRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOkRNT1VvMVc1QnhfVThKQm9KMXowc1E%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing this incredible story! Dustin’s kindness and trust made all the difference during what could have been a stressful situation. Moments like these remind us that genuine care and community spirit truly set us apart. Safe travels on the road ahead, and we hope to see you again sometime! ","date":"2025-08-06"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tVeWFrRTNlSEpmUms5aFFqRkJjVTVaYm0xaWRtYxAB","author":"Randy Moore","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLM-LoJ1wa2A11RJ8MMHZ_4t2t15EtgWJUDFe4f5tH-zq8U9w=s120-c-rp-mo-br100","rating":5,"date":"2025-08-05","text":"Excellent experience with my repair. I highly recommend Jim Taylor’s of Ruston’s service shop!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tVeWFrRTNlSEpmUms5aFFqRkJjVTVaYm0xaWRtYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOkUyakE3eHJfRk9hQjFBcU5Zbm1idmc%7C%7C?hl=en","owner_reply":{"text":"Thank you for the great feedback! We’re so glad your repair experience was a positive one. Your recommendation means a lot, and we’re always here when you need us!","date":"2025-08-05"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21aemJIQnROa2x2Wm5aek9XaE1Zek56UTNkR2VrRRAB","author":"LaJuanta Gaulden","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKPmGAIo5Xpd-qkhhFC4sDovoT9X-GUbFrZSORbUjP8bR7zXw=s120-c-rp-mo-br100","rating":5,"date":"2025-08-03","text":"I had a excellent purchasing experience with Chad Spencer here at Jim Taylor Ruston. He was very knowledgeable and professional throughout my whole process. I would highly recommend him to anyone looking to purchase a vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aemJIQnROa2x2Wm5aek9XaE1Zek56UTNkR2VrRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOmZzbHBtNklvZnZzOWhMYzNzQ3dGekE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience—it’s wonderful to hear how smoothly everything went with Chad. His knowledge and professionalism clearly made a lasting impression, and we’re so glad he helped make your vehicle purchase a positive one. We truly appreciate your recommendation!","date":"2025-08-04"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT20wMVR6QkJOazFvU2pKQ2FGcEhTMncxUlhaWlYyYxAB","author":"Mark Russell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJGnA50K0rpXbErSMqPBysIvm52qPMVyIvBjQr_Gf-oeBPZUw=s120-c-rp-mo-br100","rating":5,"date":"2025-08-03","text":"Jim Taylor treated me and my vehicle as important to them. The service and communication was exceptional and professional. I will take all my vehicle repairs to Jim Taylor.\n\nHands down the best group out there!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20wMVR6QkJOazFvU2pKQ2FGcEhTMncxUlhaWlYyYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOm01TzBBNk1oSjJCaFpHS2w1RXZZV2c%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share this—it means a lot to know you felt truly valued throughout your visit. When care and communication come together, it makes all the difference, and we're honored you’ve chosen us for your future vehicle repairs. Your trust doesn’t go unnoticed.","date":"2025-08-04"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21OdWRsTkZibTVxZVhkdWJDMXZSMlZWWVcxRFZtYxAB","author":"Kesha Riser","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKZXmGq6JRdZF3n1zDdG3WPr7lmml4unQ2MqAvivoapIuiO3A=s120-c-rp-mo-br100","rating":5,"date":"2025-07-31","text":"Me and my husband walked in with doubts after leaving other car dealership with no luck. But here at Jim Taylor salesman Jonah helped us out and we walked away with the car we loved affordable price and excellent service. Thanks to Him and everyone there at Jim Taylor who helps the community ride in style..","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OdWRsTkZibTVxZVhkdWJDMXZSMlZWWVcxRFZtYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOmNudlNFbm5qeXdubC1vR2VVYW1DVmc%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing this with us—it’s incredible to hear how your visit turned things around. After a discouraging start elsewhere, you deserved a team that listened and truly cared, and we're so glad Jonah and the rest of our crew delivered just that. We’re honored to have been part of your journey and hope you enjoy every mile in your new ride!","date":"2025-07-31"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2kxdFFtTllVVXc0V0RsUWMwTlhObXc0TmpWeGExRRAB","author":"Lil roy Williams","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVDBVcNoin-igEIjB63bOlFYsy7si_Oz6aIv2F8CYaRyGHQNJXs=s120-c-rp-mo-br100","rating":5,"date":"2025-07-31","text":"I love the vehicle and how Jonah helped us get a vehicle for our family. If anyone is looking for a reasonable good car for the family stop by Jim Taylor in Ruston and chat with Jonah. He will get you riding in no time.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxdFFtTllVVXc0V0RsUWMwTlhObXc0TmpWeGExRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOi1tQmNYUUw4WDlQc0NXNmw4NjVxa1E%7C%7C?hl=en","owner_reply":{"text":"Thank you for the kind words—it’s clear finding the right vehicle for your family meant a lot, and we’re so glad Jonah was there to help make it happen. Your trust means everything, and we’re proud to be part of this new chapter with you.","date":"2025-07-31"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tWaFQySlRUV2s0VjFGV2JWSXhYekpQZFVKM1QwRRAB","author":"Ben Jones","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIOTvucWcIxdGMJxfDJvPcVh7gDo5pJUGgSbFUNjnSSgHmczu0=s120-c-rp-mo-br100","rating":5,"date":"2025-07-25","text":"Jonah Bates is the real deal. He made the whole car-buying process actually enjoyable (which I didn’t think was possible). No pressure, super helpful, and just a solid guy all around. Ask for him, you won’t regret it!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWaFQySlRUV2s0VjFGV2JWSXhYekpQZFVKM1QwRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOkVhT2JTTWk4V1FWbVIxXzJPdUJ3T0E%7C%7C?hl=en","owner_reply":{"text":"We really appreciate you sharing this! It’s clear Jonah took all the stress out of the process and helped you feel confident every step of the way. Buying a vehicle should feel right, not rushed—and we’re glad he made that happen for you.","date":"2025-07-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21oT1JGQmZlVFp6VkcxdmJVMDJRbFJhVFdGVFdXYxAB","author":"Holly Bates","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI7pfxByxINuOuEu6Bu54_T4k0Xy0AbT1vST7FXjj_tqD_kAw=s120-c-rp-mo-br100","rating":5,"date":"2025-07-25","text":"Jonah Bates is a true people collector. Everyone he meets he keeps. Same is true for car sales and customer service. He considers you family and brings a different vibe to every deal!  Go see him at Jim Taylor in Ruston. Make a forever friend and get the best deal there is to offer.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oT1JGQmZlVFp6VkcxdmJVMDJRbFJhVFdGVFdXYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOmhORFBfeTZzVG1vbU02QlRaTWFTWWc%7C%7C?hl=en","owner_reply":{"text":"This review says so much—thank you for taking the time to share it. It’s clear Jonah brings more than just great service; he brings connection, sincerity, and a real sense of care to every customer he works with. We’re grateful to have him, and even more grateful for people like you who remind us what this business is really about.","date":"2025-07-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2toVFpUQnllVzlwUnpSUWQzTkRSRkF6UW5kVlVuYxAB","author":"William Null","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLFDsUZwseKroYeUr1GHrhNc19oKYmo585VuVOSVjI8a4f8Bw=s120-c-rp-mo-br100","rating":5,"date":"2025-07-25","text":"My wife and I were very pleased with the whole staff today and Mr. Jonah Bates was a very kind and thoughtful young man. We presented him with a non typical plan for purchase and Mr. Bates took on the challenge and made it happen!\n\nI ran a branch of a wholesale Co. in Ruston and my wife ran the school system and this young man has what it takes to become a very successful person.\n\nThanks JTF Ruston and to you as well Jonah!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toVFpUQnllVzlwUnpSUWQzTkRSRkF6UW5kVlVuYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOkhTZTByeW9pRzRQd3NDRFAzQndVUnc%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience! We’re truly grateful to have Jonah as part of our team—his commitment and genuine care set him apart. It means a lot to hear how positively he impacted your visit. We appreciate your trust in Jim Taylor Ford Ruston and look forward to supporting you both for years to come.","date":"2025-07-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tWdlozWkhUbk5tZG10U1RDMDBSR05LTmxWSlJtYxAB","author":"Noah Bates (OGTrash_King)","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJvi_nusbReyL9EXs4lcN14alX34ZuJR-6A1DkEBs_HNAz2doA=s120-c-rp-mo-br100","rating":5,"date":"2025-07-25","text":"Jonah is a rockstar! Excellent service, skills, and a real go-getter. I plan to buy my next vehicle from HIM!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tWdlozWkhUbk5tZG10U1RDMDBSR05LTmxWSlJtYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOkVvZ3ZHTnNmdmtSTC00RGNKNlVJRmc%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing such a thoughtful shoutout! It means a lot to hear how much confidence you already have in Jonah. His energy, professionalism, and genuine care speak for themselves—and we know he’ll be ready to go above and beyond when the time comes.","date":"2025-07-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pFM1ZsVmtZa1ZuY1ROR1pHWmhiRzQzZURrNVJWRRAB","author":"Mary Bates","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI-rtd4GLDGjMMcvkeJB5mpFk3u7EjBKLYr3mkGuI62y794Gg=s120-c-rp-mo-br100","rating":5,"date":"2025-07-25","text":"Go see Jonah Bates! Awesome experience, super helpful and attentive!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pFM1ZsVmtZa1ZuY1ROR1pHWmhiRzQzZURrNVJWRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOjE3VlVkYkVncTNGZGZhbG43eDk5RVE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your experience! It’s clear you felt well taken care of, and that means a lot to us. Jonah’s attention to detail and commitment to his customers truly stand out, and we’re glad he made your visit a positive one from start to finish.","date":"2025-07-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2t0VGNsUnBlRFZ0VGtSQloyRlBPRGxJY2taWFgzYxAB","author":"Madi Abston","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJz_iBpNGy-QPdtinen49zx41L9kmQwCFwiElLdQwMOQ03cDw=s120-c-rp-mo-br100","rating":5,"date":"2025-07-25","text":"Go see Jonah Bates!!! He is wonderful to work with!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0VGNsUnBlRFZ0VGtSQloyRlBPRGxJY2taWFgzYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOktTclRpeDVtTkRBZ2FPODlIckZXX3c%7C%7C?hl=en","owner_reply":{"text":"We love hearing how positive your experience was—thank you for sharing it! It’s clear Jonah made a real impact with his kindness and professionalism. We’re lucky to have him on the team, and even more grateful for customers like you.","date":"2025-07-28"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25KbE9HNXRUVUZ4V1hoRmNHYzJhbXBOU1dsRVoyYxAB","author":"Evie Bickford","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIbMKlz2jFhbK3mbxzFEQPBsaGGtfNRFiaa_pr_LP0RaCZ_zA=s120-c-rp-mo-br100","rating":5,"date":"2025-07-23","text":"I love my new truck I bought at Jim Taylor Ford. The best part was my salesman, Jonah Bates! He was very professional and was very helpful through the entire process. He is also a very kind and nice guy. I would definitely ask for Jonah again!! Go see Jonah Bates for your next vehicle. He is awesome! You will love him and your new vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KbE9HNXRUVUZ4V1hoRmNHYzJhbXBOU1dsRVoyYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOnJlOG5tTUFxWXhFcGc2ampNSWlEZ2c%7C%7C?hl=en","owner_reply":{"text":"This truly made our day—thank you for such a thoughtful and heartfelt review. It’s clear Jonah made a lasting impression, and we’re so glad he could be part of such an important moment for you. Buying a new truck should feel exciting and stress-free, and it sounds like Jonah made sure of that every step of the way. Wishing you miles of happiness ahead in your new ride!","date":"2025-07-23"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2poNmRXYzVOa3hPV25Sc1VHaHlRMjFWVVhBMFdYYxAB","author":"Lynda Henderson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKOC7mAFbVLfOf3n0oc5fg4ONVrJhZC4dwxe2Uj-vQhTzuFAw=s120-c-rp-mo-br100","rating":5,"date":"2025-07-20","text":"Sales rep was great finance person not good","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2poNmRXYzVOa3hPV25Sc1VHaHlRMjFWVVhBMFdYYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOjh6dWc5NkxOWnRsUGhyQ21VUXA0WXc%7C%7C?hl=en","owner_reply":{"text":"Thank you for the 5-star rating! We truly appreciate your support and are glad we could provide a great experience. We're always here when you need us—thanks for choosing Jim Taylor Ford!","date":"2025-07-01"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2w5SU1scHRkVmR1Wmxrd016RnhURUphZFdkUk4yYxAB","author":"Charles Price","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJyU6xHR3HfIOxqWCTXAba-cl2MsxwxD5kesidZuoqkDvPewQ=s120-c-rp-mo-br100","rating":5,"date":"2025-07-14","text":"This is a very good dealership!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5SU1scHRkVmR1Wmxrd016RnhURUphZFdkUk4yYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOl9IMlptdVduZlkwMzFxTEJadWdRN2c%7C%7C?hl=en","owner_reply":{"text":"Thank you for the great feedback! At Jim Taylor Ford Ruston, we strive to be the top dealer by providing great deals and excellent service. We appreciate your support and look forward to serving you again!","date":"2025-07-14"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25aa1prVnFSRTF4WW5WamRtVkxPVkZVTTI1TFdGRRAB","author":"Elvis Serrano (MrElvis503)","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXOEk4ahX2U4uAbF7HSv0ZOMNRDPggp98OmIQAyuWblwbTjy1E5=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-07-03","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aa1prVnFSRTF4WW5WamRtVkxPVkZVTTI1TFdGRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOnZkZkVqRE1xYnVjdmVLOVFUM25LWFE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the 5-star rating! We’re so grateful for your support and thrilled to know you had a great experience. We appreciate you being part of the Jim Taylor Ford family and look forward to seeing you again!","date":"2025-07-07"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2sweVdITlVUME14WWtWTlIxTktSMlpUWDFseFEwRRAB","author":"Carol Souther","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIbl6Pu3LV9KbI3fhQIUW0rvp792vbO-X4ucqpJuKfw43dItQ=s120-c-rp-mo-br100","rating":5,"date":"2025-06-30","text":"We had our ‘22 Bronco Sport serviced at Jim Taylor last week. Wait time was not long. Great service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sweVdITlVUME14WWtWTlIxTktSMlpUWDFseFEwRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOk0yWHNUT0MxYkVNR1NKR2ZTX1lxQ0E%7C%7C?hl=en","owner_reply":{"text":"Thank you for bringing your Bronco Sport in to see us! We’re glad to hear your visit was quick and the service met your expectations. We truly appreciate your support and look forward to seeing you next time!","date":"2025-06-30"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21ReFRIUlVWa2hJUWtZMlNrSkhNekZHWkVKdVVuYxAB","author":"Virginia Wilson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIaP7tzTzmOmgpHdo0tGPQEeapyJu58Iw4fx7YkxnAcVYevtg=s120-c-rp-mo-br100","rating":5,"date":"2025-06-29","text":"From start to finish, the experience was very good.  My salesman, Everett Gies, worked really hard to get me the exact vehicle I wanted.  We were able to communicate via text and phone calls which made the shopping much easier.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21ReFRIUlVWa2hJUWtZMlNrSkhNekZHWkVKdVVuYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOmQxTHRUVkhIQkY2SkJHMzFGZEJuUnc%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Everett took great care of you and helped you find the exact vehicle you were looking for. It's great to know the communication process made everything easier for you—that’s exactly the kind of service we aim to provide. Enjoy your new ride, and please don’t hesitate to reach out if you ever need anything in the future!","date":"2025-06-30"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT25SSFozbHJjMFJqYWtOblJIQkRhMjV1V2xsUk4xRRAB","author":"ReGina Marshall","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU3svH1Sz1ZHy-pWPZReSSqlYju4UfMxxE4H8rXdQCn-pPUzOFu=s120-c-rp-mo-br100","rating":5,"date":"2025-06-25","text":"I had the pleasure of working with salesman Chad Spencer. He was very professional. Kept me updated through out the whole process. Will definitely refer him to family and friends whenever they are in need for a new or used vehicle. He went the extra mile in helping me get into a vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SSFozbHJjMFJqYWtOblJIQkRhMjV1V2xsUk4xRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOnRHZ3lrc0RjakNnRHBDa25uWllRN1E%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for your kind words and for sharing your experience with Chad Spencer! We're thrilled to hear he provided such professional and attentive service throughout the process. Going the extra mile is what we strive for, and we're so glad Chad was able to help you get into the right vehicle. We truly appreciate your referrals and look forward to serving your family and friends in the future! Enjoy your new ride!","date":"2025-06-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2tKNVMzUmtiV3hxUkVSUGRESXljMG94YUUxT2JtYxAB","author":"cheree savage McDuffie","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLlr2fAsS1NFT8CSdI97qrPt0bjrKHlj9RtQBd5qtsdUc6dVTXR=s120-c-rp-mo-ba12-br100","rating":1,"date":"2025-06-24","text":"I don't like a business that tells you something that isn't true, to get more money !!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKNVMzUmtiV3hxUkVSUGRESXljMG94YUUxT2JtYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOkJ5S3RkbWxqRERPdDIyc0oxaE1Obmc%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your experience with us. We apologize that your visit was not what you expected. We would like to talk with you in person to discuss your areas of concern. Please reach out to our Service Manager\n\nJim Taylor Ford\n318-224-2916","date":"2025-06-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT21ZeGJqZHVSVVpRZEZVMlYxTmZkM0JrVTFKVWFHYxAB","author":"Robert Harris","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIx-iyDeU4d7VmXU3Qkz3PramfxWd2t88STIYfZVYHxiSbFmw=s120-c-rp-mo-br100","rating":1,"date":"2025-06-21","text":"They attempted to charge me 265.00 for an oil change on a small ford escape. (6 qts capacity) after I stated I would compare this to the last visit and one from another dealership, they mumbled among themselves and then charged me 151.00 . My feelings are this is very shady. Don't think I'll be going back here.                                Update; after speaking with Me. Marvin Almond my issue was resolved and my total price paid for service was lowered to 119.00 from 151.00, which is in line with going rates. Thanks Marvin.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21ZeGJqZHVSVVpRZEZVMlYxTmZkM0JrVTFKVWFHYxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOmYxbjduRUZQdFU2V1Nfd3BkU1JUaGc%7C%7C?hl=en","owner_reply":{"text":"We sincerely apologize for this transaction. This was a lack of training on our processes.  We have package pricing for when our customers get rotations along with their oil changes. The service advisor is new and used the incorrect labor operations and separated these services causing the repair bill to be more than the normal amount. Please accept our sincere apologies for this and allow us to make this correct. Our service manager will be reaching out to you to refund you the difference between the pricing you received and the amount the service should have been. We thank you for bringing this to our attention so we can address this with our teams to ensure compliance moving forward. \n\nMarvin Almond\nCorporate Fixed Operations Manager \nMarvinAlmond@JimTaylorAutoGroup.com\n318-582-0976","date":"2025-06-19"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pCc2QwYzBWelJwYjBZdE9VWk1UVk5vYlVGNVZrRRAB","author":"Bryce Mande","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLgzBn28koxIbnsJ1fll71AvbCYKCRiI6pgQvt2cM_0jlRnbA=s120-c-rp-mo-br100","rating":1,"date":"2025-06-21","text":"Dropped my vehicle off for service at 0845 Friday morning called to get a update since I have heard nothing all day and was told everyone from the service department left and they could not do anything to help me. Could not tell me anything about where my vehicle is. No one called to tell me they were keeping it over night which means that I cannot get my vehicle back until Monday since they are closed all weekend. I have no way to get to my appointment tomorrow and I don't have a vehicle all weekend. This place has terrible customer service, no communication, and they do not care about people. I would give zero starts if I could. I DO NOT recommend this place for anything.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCc2QwYzBWelJwYjBZdE9VWk1UVk5vYlVGNVZrRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOjBsd0c0VzRpb0YtOUZMTVNobUF5VkE%7C%7C?hl=en","owner_reply":{"text":"We're truly sorry for the inconvenience you experienced. We understand how important communication is, and in this instance, we clearly fell short. While the situation has already been discussed with our team, we appreciate your feedback and take it seriously as we work to improve.\n\nIf you would like to speak further, please feel free to contact me directly.\nMarvin Almond\nCorporate Fixed Operations Manager\nMarvinAlmond@JimTaylorAutoGroup.com\n318-582-0976","date":"2025-06-25"},"verified":true},{"id":"Ci9DQUlRQUNvZENodHljRjlvT2pSWFdWcHhObU5OUW1kdk5IWlVUMHhSTkcxRVJsRRAB","author":"Everett GEIS","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVSuxMCse0UDiKTA5XAR3afirui8NtNLNQTsCj2W7mqw8OKjx4=s120-c-rp-mo-br100","rating":5,"date":"2025-06-19","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSWFdWcHhObU5OUW1kdk5IWlVUMHhSTkcxRVJsRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CAIQACodChtycF9oOjRXWVpxNmNNQmdvNHZUT0xRNG1ERlE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the 5-star review! We truly appreciate your support and are glad to know you had a great experience. We're always here when you need us at Jim Taylor Ford!\n\n\n\n\n","date":"2025-06-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMzNDcyamJBEAE","author":"Tricia P","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL0CAMV-7yv9F6niO0EJORkas6cA9Gq1TVCs1T258EPbIHwaHw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-06-18","text":"I arranged for a relative to buy a car with Caleb as my salesperson and he was awesome.. we did it long distance over the phone & online. Caleb was so incredibly responsive with quick answers in great detail to any question we had along the way. He puts his hand on everything and makes sure that it is perfect for us. Taking delivery of the car for my aunt next week and so far couldn't be happier with the entire process. I highly recommend Caleb Ashley and Jim Taylor Ford. If I could give 10 stars on this site I would!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMzNDcyamJBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIC3472jbA%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for your kind words! We’re thrilled to hear that Caleb was able to provide such a great experience for you. It's always our goal to offer responsive, thorough, and personalized service, and we're glad Caleb was able to meet and exceed your expectations. We appreciate your recommendation and are so excited for your aunt to take delivery of her new car! If there’s anything else we can do for you in the future, please don’t hesitate to reach out.","date":"2024-11-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJR1Jyb19temMyZHJ3RRAB","author":"Charlotte Robinson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKQZjHVyKz42aQUmBiihyuOgucOccwQckJhUpTT3YRLgoOHOg=s120-c-rp-mo-br100","rating":1,"date":"2025-06-14","text":"Was having transmission problems so took my 2019 Ford F150 to Jim Taylor Ford to fix the problem. I had warranty insurance and they told me the insurance would pay $3900, but my part would be $4000. Why???  That is the difference for a new transmission.  Talked to insurance and they were told that Jim Taylor Ford was fixing the transmission not getting a new one. They lied to me so I took the truck to another place. Insurance paid off, I paid the deductible and truck was fixed in one day. I will never go to Jim Taylor Ford again. Oh, and Jim Taylor Ford kept my truck for 1 week before anything was ever found.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJR1Jyb19temMyZHJ3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEIGRro_mzc2drwE%7C%7C?hl=en","owner_reply":{"text":"We are very sorry that we were not able to repair your vehicle. The main reason that we were not able to complete the repair is the aftermarket insurance company policy that you purchased was only willing to pay a certain amount for the repairs to your vehicle. We are a Ford dealer and only use Genuine Ford parts for our repairs. The repair we quoted was more than your insurance company was willing to pay. We do not install aftermarket or used parts on the repairs in our shop. Again, we apologize for any inconvenience that was caused but we are not able to install aftermarket or used parts due to our franchise agreements. \n\nMarvin Almond\nFixed Operations Manager\nmarvinalmond@jimtaylorautogroup.com\n318-582-0976","date":"2025-06-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VNUGM5cERhMFpMdUpBEAE","author":"Mike Brooks","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJg-SpL1gxHwdVyAShGQJOy_qvyKyNAa9CGyf73-plHYxk0Wg=s120-c-rp-mo-br100","rating":3,"date":"2025-06-04","text":"Everything about the service department moves at a very slow pace. The waiting room had several people waiting and everyone had the same opinion. 3 hours for an oil change and tire rotation is too long. The ford dealership in Jonesboro, La takes about 45 minutes for the same service. The drop off and delivery service is a very nice addition to the department.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VNUGM5cERhMFpMdUpBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEMPc9pDa0ZLuJA%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your honest feedback with us. We truly apologize for the delay you experienced — we understand your time is valuable, and we’re sorry for any frustration it may have caused. Please know that we are actively working to improve our service processes to ensure all of our customers are taken care of in a timely and efficient manner.\n\nWe also appreciate you recognizing the convenience of our drop-off and delivery option — your input means a great deal to us. Your voice matters, and we genuinely hope to have the opportunity to earn back your confidence.\n\nMarvin Almond\nFixed Operations Manager\nmarvinalmond@jimtaylorautogroup.com\n318-582-0976","date":"2025-06-04"},"verified":true},{"id":"ChZDSUhNMG9nS0VNaW11SlhDMHVhVElnEAE","author":"Karen Kilpatrick","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ26ht93UDHCtzhFtajgebtcXI8byDwYspSZkwgLLmpdWOfNQ=s120-c-rp-mo-br100","rating":5,"date":"2025-05-19","text":"I recently purchased a new Explorer at JTF, and was very pleased with my sales person, Jonah Bates, who helped me in this process. Jonah was very attentive to my many questions and did a great job researching and answering them. He helped me find a car that met the specifications I needed while being sensitive to my budget. He was pleasant throughout the process. I am enjoying my new car and am very thankful that Jonah made the journey easy!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VNaW11SlhDMHVhVElnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEMimuJXC0uaTIg%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience. It is great to hear that Jonah took the time to listen, research, and guide you through the process with care. Finding the right vehicle while staying within budget can be a challenge, and it’s clear he handled it with professionalism. Enjoy your new Explorer—wishing you many smooth miles ahead.","date":"2025-05-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VKQzA2dW1MdDlUcGpRRRAB","author":"Sistinas Hudson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX1pjTirdg2zlu2xVvitb4XBpODQojB137_FQ-PhtEA2oI1cLYtSA=s120-c-rp-mo-br100","rating":5,"date":"2025-05-17","text":"I would like to leave a positive 5 star review for an employee working here named Tommy Daughtery. He has provided us with excellent customer service and repair service. I highly recommend him and Jim taylor for to anyone needing a new vehicle, a used vehicle or repair services. Excellent work very satisfied.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VKQzA2dW1MdDlUcGpRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEJC06umLt9TpjQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share such positive feedback. It is great to hear that both the customer care and repair services met your expectations. Your recommendation reflects the consistent effort Tommy puts into each interaction. We are glad you left satisfied and hope to see you again whenever the need arises.","date":"2025-05-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VNTFBxN25wejlYazZnRRAB","author":"Jesse Hudson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJbJBLBfepVvGSZImlA2fwEXmaKUzTVP3LEJ4ncYPB_HtbbzA=s120-c-rp-mo-br100","rating":5,"date":"2025-05-17","text":"Tommy Daugherty has provided me with excellent customer service. Highly recommend.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VNTFBxN25wejlYazZnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEMLPq7npz9Xk6gE%7C%7C?hl=en","owner_reply":{"text":"It is great to know Tommy delivered excellent service during your visit. His attention to customers reflects the level of care we aim to provide every day. Thank you for the recommendation—we are glad everything went well.","date":"2025-05-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VNU004UEw1NU92UTNnRRAB","author":"Robert Antley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKYKpu2kmRuvm0oywKehnjhp_3b81CNKBzwTMXtv27QRZ_8G31L=s120-c-rp-mo-br100","rating":5,"date":"2025-05-15","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VNU004UEw1NU92UTNnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEMSM8PL55OvQ3gE%7C%7C?hl=en","owner_reply":{"text":"We are ecstatic to hear that you had a 5-star experience with us!","date":"2025-05-16"},"verified":true},{"id":"ChZDSUhNMG9nS0VNM3h0Y19ZNUxxOUtBEAE","author":"Kristen Hammock","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK08jfkbH7P-kZ74MdCJCIPklvmujDJYMSbIjW0jq-M9yUcuQ=s120-c-rp-mo-br100","rating":5,"date":"2025-05-12","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VNM3h0Y19ZNUxxOUtBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEM3xtc_Y5Lq9KA%7C%7C?hl=en","owner_reply":{"text":"We‘re glad you had a 5-star experience! Come see us again!","date":"2025-05-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJT3cxX20zX0xLTTRRRRAB","author":"Ann Hitt","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLkUQ7IMetQBnsXEErVh6NQFgm9lMGePbuda7I2dNiIKKVlEw=s120-c-rp-mo-br100","rating":5,"date":"2025-05-06","text":"My experience with Jim Taylor Ford and Caleb Ashley was outstanding! I also appreciate Darren Collie for his help along with Caleb for making the buying process so easy.  Caleb explained to us very well about all the features the vehicle had to offer. For instance the extra storage space in the back for things like groceries so they would not roll all over the back of the vehicle. We started the process on Friday and the vehicle was cleaned and filled with gas ready to go Saturday morning when we got there. We are very pleased with everything.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJT3cxX20zX0xLTTRRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEIOw1_m3_LKM4QE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience! We're thrilled to hear that Caleb and Darren made the process smooth and informative. Enjoy your new ride, and thank you for choosing us!","date":"2025-05-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURvdUxfWXBBRRAB","author":"AJ Riels","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJwHGgqriqWtvC_OnODG-c6zI01fXrvVd4MtjA-YgYblKqx9w=s120-c-rp-mo-br100","rating":1,"date":"2025-04-21","text":"I was there at 0930 for a 1000 appointment. I was informed at 1100 it would only be another hour. But when 1245 rolled around I was then informed, by the same person, that my vehicle hasn’t even been placed on the rack yet for a simple tire rotation and oil change. They had no clue what was going on. I didn’t leave the dealership till 1445. I wasted 5 hours at the dealership. I then asked for a discount for such poor service and was completely ignored by the same service associate. I won’t be returning for service and I certainly will not be purchasing a new truck from Jim Taylor going forward because of such poor service. A little communication goes a long way.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURvdUxfWXBBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgMDouL_YpAE%7C%7C?hl=en","owner_reply":{"text":"We sincerely apologize for any inconvenience we caused. We always perform any diagnostic repairs requested before performing simple maintenance. The reason we do this is because if the diagnosis determines something is damaged internally in the engine, then we don't want our customers to spend unnecessary dollars on maintenance repairs. During your visit to our dealership, we performed an engine diagnostic, an oil change, and a recall that your manufacturer requires us to perform. We are extremely devoted to our customers and the safety of your vehicle. I apologize for any inconvenience and lack of communication on our part. Your feedback will be addressed with our team to ensure better communication and more efficient service moving forward.\n\nMarvin Almond\nFixed Operations Manager\nmarvinalmond@jimtaylorautogroup.com\n318-582-0976","date":"2025-04-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURJZzZqMnZRRRAB","author":"Amy McCauley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocILyot8lhIijJ7P_6W4vO-22775-0av1ppJbzCSuyUuZ0-NLQ=s120-c-rp-mo-br100","rating":5,"date":"2025-04-12","text":"I had an excellent experience when my vehicle was serviced. Amanda saw me pull up and can out and said my tech was ready for my vehicle. I was in and out after the new part was installed and working as it should.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJZzZqMnZRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgMDIg6j2vQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your experience! We are thrilled to hear that Amanda made your visit seamless and that everything was taken care of quickly and efficiently. We appreciate your feedback and are glad to know your vehicle is working as it should. We look forward to assisting you again in the future!","date":"2025-04-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURJOUtuaW9RRRAB","author":"Cole Kennon","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJEgChdbQOclR2-Aem2iwjxrgGOREopDHMnMQUd9zjzz6DUCQ=s120-c-rp-mo-br100","rating":1,"date":"2025-04-07","text":"Been to Jim Taylor Ford twice to look at vehicles and both times was the absolute worst experience at any vehicle dealership in Louisiana.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJOUtuaW9RRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgMDI9KnioQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback. We are sorry to hear about your negative experiences with us. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention. Please feel free to reach out if you would like to discuss your experience further.\n\nDarrell Meggs\nExecutive Manager\ndarrellmeggs@jimtaylorautogroup.com\n318-224-2953","date":"2025-04-07"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURRaDhfV19RRRAB","author":"Jay Hill","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW-2PPtrVqMlZ3Y_gdpNagx4AyCyexszQlvOiuM3rv4LiCO1gwP=s120-c-rp-mo-br100","rating":5,"date":"2025-03-14","text":"Jim Taylor Ford hasn't done me wrong yet, so far so good. Can't say the same about other dealerships I have used, ( INTERSTATE HYUNDAI IN WEST MONROE). Here at Jim Taylor, they talk with you before doing the work...the way it should be. Keep up the great job Jim Taylor Ford in Ruston Louisiana.\n\nHappy Customer","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURRaDhfV19RRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgMDQh8_W_QE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your support! We're glad to hear you've had a great experience with us and appreciate your kind words. Clear communication is important to us, and we’re happy to know it made a difference for you. We look forward to serving you again!","date":"2025-03-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnTURnX0sycXVRRRAB","author":"Salina Elmore","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKbDEIXvHy_Z2VOwEPckPJgrny8W47vOpWmugP6WkbAC8YsHGA=s120-c-rp-mo-br100","rating":5,"date":"2025-02-23","text":"Fast, friendly service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURnX0sycXVRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgMDg_K2quQE%7C%7C?hl=en","owner_reply":{"text":"We're happy to hear about your fast, friendly service experience! Thank you for sharing your feedback!","date":"2025-02-24"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNnMWFHYU1REAE","author":"Vicki Harris","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLVBIf_2E3O-i2Yx9D_Q8TcEuR6SnNeXZ4YbVSYq4Eom7naRA=s120-c-rp-mo-br100","rating":5,"date":"2025-02-19","text":"We had a very nice experience buying our truck from Caleb Ashley at Jim Taylor Ford—no pressure,  just good advice.  If you are looking for a new vehicle, visit Jim Taylor Ford in Ruston and ask for Caleb Ashley!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNnMWFHYU1REAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgMCg1aGaMQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words! We're glad to hear that Caleb provided you with a no-pressure, helpful experience. We appreciate your recommendation and your business. Enjoy your new truck!","date":"2025-02-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNnbVl1a1pBEAE","author":"Alexis Bayne","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXB3c9VgGwnMlBo4d5ThccLm5-CvTKS2AhXPjEMRBYkk9Dua5Ta=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-02-18","text":"Love talking to my parts people. Danny, John, & Mrs. Laura work wonders!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNnbVl1a1pBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgMCgmYukZA%7C%7C?hl=en","owner_reply":{"text":"Thank you for your great feedback! We're so glad to hear that Danny, John, and Laura always provide excellent service. We appreciate your continued trust in our team and look forward to assisting you again soon!","date":"2025-02-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNBbjVYTmVREAE","author":"Seth Dodd","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVH7ksWsA13c18AQth--Uzu33Vy4k6tmYgoSPlhcg6FphCfV5k=s120-c-rp-mo-ba12-br100","rating":1,"date":"2025-02-05","text":"Went to order a part for my car.  Called head to make sure they had it.  I was told they had it so I went up there to get it.  I get to the dealer and waited in the parts department for over 30 mins with out being acknowledged even after saying hi to the employees. After finally getting help. I was told they no longer they vary that part and they never had one in stock.  This dealer is becoming a joke.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBbjVYTmVREAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgMCAn5XNeQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback, and we apologize for the poor experience you had in our parts department. This is certainly not the level of service we strive to provide, and we will address the situation with our team to ensure better communication and customer service moving forward. We appreciate your patience and hope you will consider giving us another opportunity to serve you.\n\nMarvin Almond\nFixed Operations Manager\nmarvinalmond@jimtaylorautogroup.com\n318-582-0976","date":"2025-02-11"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNBNnFPOEJBEAE","author":"MSH","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX2S3K2Alme1SRo3jh8N_yGnGztKZRQEiexfghdhr4SzM9ATrXS=s120-c-rp-mo-br100","rating":5,"date":"2025-01-31","text":"I would say go to Jim Taylor for your next vehicle.Ask for Caleb Ashley he went above and beyond all our expectations. I was so amazed and impressed at the service we got! It was a smooth easy purchase and I have to say hats off to Darren Collie as well! You guys are great!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBNnFPOEJBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgMCA6qO8BA%7C%7C?hl=en","owner_reply":{"text":"We're thrilled to hear about your exceptional experience with us! Thank you for taking the time to share your positive feedback. Come back and see us! ","date":"2025-01-31"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnTUNBc3RyYVh3EAE","author":"Limbrix Conley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUx22sERhiHQ1pvCeZQvMboPzJ7XLrhz1MtxIYotkmC9cjyhI5rQA=s120-c-rp-mo-ba12-br100","rating":1,"date":"2025-01-30","text":"I got my oil changed on my 2024 Mustang GT. The technician asked me what type of oil I wanted and I told him. Once I got home and checked my oil it was low. My car suggests 5w-30, the technician put 5w-30.The oil recommended type was on the oil cap. Lastly I've ve never paid as much as Ive paid here for oil. $182.86","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBc3RyYVh3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgMCAstraXw%7C%7C?hl=en","owner_reply":{"text":"We apologize for any inconvenience you may have experienced. We are committed to providing excellent service and competitive pricing. Please feel free to reach out to us with any concerns you might have, and we will be happy to assist you. We appreciate your business and look forward to the opportunity to serve you better in the future.\n\nMarvin Almond\nFixed Operations Manager\nmarvinalmond@jimtaylorautogroup.com\n318-582-0976","date":"2025-02-04"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURfdUw2WVpnEAE","author":"Alec West","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXnAhtUQ9BOKnJ7XGCkRvoW-YJZUAL-EhfgHss3cDyL6CkTpSWc=s120-c-rp-mo-ba12-br100","rating":5,"date":"2025-01-21","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfdUw2WVpnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgID_uL6YZg%7C%7C?hl=en","owner_reply":{"text":"Thank you for the stellar 5-star review! We appreciate you and your business!","date":"2025-01-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNfNjZTSFl3EAE","author":"Susan Behan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJtnrncoxrMcjTHUo_Mi8b8WWDb_5hQYKGGbS2363LdWqKVDw=s120-c-rp-mo-br100","rating":5,"date":"2025-01-19","text":"CALEB and the rest of the staff were very friendly and helpful through the whole car shopping and purchasing process. I love my new ride and will go back when I'm ready for the next one!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNfNjZTSFl3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIC_66SHYw%7C%7C?hl=en","owner_reply":{"text":"Your positive feedback is greatly appreciated! We are thrilled to hear that Caleb and the team provided friendly and helpful service throughout your car shopping experience. Thank you for choosing us! ","date":"2025-01-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNfaFB6Z3l3RRAB","author":"Susan Prystauk","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKiJxT6ICIIVMIOScvmj55M_vJNW_-dmccu7g35VVPwoU4D1g=s120-c-rp-mo-br100","rating":4,"date":"2025-01-12","text":"My salesman, Caleb, was awesome! He listened to my needs and responded by finding me the exact vehicle I didn’t know I needed. I went to the dealership looking for one thing but when I described what I wanted he put me in the perfect vehicle. Thank you Caleb, I LOVE my Explorer!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNfaFB6Z3l3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIC_hPzgywE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review! We are thrilled to hear that Caleb was able to find you the perfect vehicle. Enjoy your new ride! ","date":"2025-01-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURmOFpHRzJ3RRAB","author":"Ashley Hendrix","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK9Tc_vszMjm7YM4mjLB2DQSpBl4hvCkE7vEIuRrWWc3w3k_g=s120-c-rp-mo-br100","rating":5,"date":"2025-01-07","text":"I had a great experience working with Caleb Ashley at Jim Taylor Ford. It was absolutely no hassle at all. We told him what we wanted, he made it happen. He made it so easy to do business there! I will definitely recommend him to anyone that asks about where I bought my car. Thanks Caleb!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURmOFpHRzJ3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDf8ZGG2wE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with Caleb! We appreciate your recommendation, and we hope to serve you again in the future!","date":"2025-01-07"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURmNUppX0JnEAE","author":"Keith White","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIN3qKu97Xw4tbY1oqDrh5QQMyD-0ZKi14TCFBd03L3RI-UTQ=s120-c-rp-mo-br100","rating":5,"date":"2025-01-04","text":"It was worth the hour-drive over to Ruston, Louisiana to purchase the truck I wanted. My salesman Greg was wonderful. The final price of my new vehicle and my trade-in value of my car were very reasonable. Will strongly considering this dealership for my family's next Ford purchase.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURmNUppX0JnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDf5Ji_Bg%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your positive experience with us, Keith! We are glad to hear that you found the truck you wanted and had a great interaction with Greg. We look forward to assisting you and your family with future Ford purchases!","date":"2025-01-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR2eU8zaUdREAE","author":"BK Vann","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIvzagfnZ7hAdXtrlVH7J7XHk8YZ6_-QFOn9gYTRpz4wNJY3Q=s120-c-rp-mo-br100","rating":5,"date":"2024-12-17","text":"Recently had some cosmetic (warranty) work done at the Jim Taylor Ford body shop.  Could not be more pleased with the Friendliness and Professionalism of the employees.  Especially the Body Shop Manager!!  HIGHLY Recommend!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2eU8zaUdREAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDvyO3iGQ%7C%7C?hl=en","owner_reply":{"text":"We're elated to hear about your positive experience with our service! Thank you for taking the time to share your feedback. We appreciate your recommendation and are always here to help! ","date":"2024-12-17"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNXLXBLQnlRRRAB","author":"Lula Johnson-Ferrand","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV756oi_8zZJJ5SdLNCi2EYff6E8t4CibEBpb2lKu6VuhARwwme=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-11-16","text":"Quality customer service at it's best!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXLXBLQnlRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICW-pKByQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your positive feedback, Lula! We're glad to hear that you experienced quality customer service. If you have any further questions or need assistance, please don't hesitate to reach out to us!","date":"2022-02-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQzMXNPNzlBRRAB","author":"Kristin Michaela Cox","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI_xF3oVi6FmCdvm3hfhOnGEeSO6mp9KOwuYdSnhjcUqy-12Q=s120-c-rp-mo-br100","rating":5,"date":"2024-11-14","text":"I heard that y’all recently hired Nolan Parrott! His reputation for being super helpful and friendly precedes him. I bet he's going to make car shopping feel like a smooth ride rather than a bumpy road. Great choice, Jim Taylor Ford!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzMXNPNzlBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgID31sO79AE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback, Kristin! We appreciate your kind words about Nolan, and we are lucky to have him on our team! ","date":"2024-11-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQzbHZPckR3EAE","author":"dawson cooper","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUatLpXiXnWhux5bX5rgDlTKFB3ULg42J0i-bQArRLf6lD8bwd_=s120-c-rp-mo-br100","rating":5,"date":"2024-11-14","text":"Nolan did exceptionally well with conducting business.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQzbHZPckR3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgID3lvOrDw%7C%7C?hl=en","owner_reply":{"text":"We're delighted to hear that Nolan did exceptionally well with conducting business! Thank you for sharing your experience with us!","date":"2024-11-14"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNuazdlQU5nEAE","author":"John Cox","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUyfxb2Fmwf0oAj3ZJccebg1XAhQJuHiqdFpwaSQuRoPc2-htJF=s120-c-rp-mo-br100","rating":5,"date":"2024-09-29","text":"Jim Taylor Ford was great to work with with the purchase of me New F-150. They had a great selection of trucks and I found they still had a new 2023 still on lot with 60 miles and a great price.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNuazdlQU5nEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICnk7eANg%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive feedback, John! We are excited to hear that you had a great experience purchasing your new F-150. We appreciate you and your business!","date":"2024-09-30"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURIX01tWDZRRRAB","author":"J B","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKJdgyHNMHamkqH1L-DICthMFvDuFrDO3wEry_OHLpTZjeg6g=s120-c-rp-mo-br100","rating":1,"date":"2024-09-13","text":"Made a appointment to have work done on my truck told them the exact problem and to order the part even gave them the vin number so part could be order a day in advance. After not hearing anything all day on September the 12th which was day of appointment called at 3:30pm and they hadn't started on it yet. Now the next day at 2pm I had to call and they don't have the part won't have it until Monday. Absolutely won't deal with them again especially since I use my truck for work and costing me a thousand a day that it sits up there","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURIX01tWDZRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDH_MmX6QE%7C%7C?hl=en","owner_reply":{"text":"We apologize for the lack of communication regarding your truck’s service and the inconvenience it caused. If there’s anything else you’d like to discuss or if we can assist further, please don’t hesitate to reach out. Thank you for your feedback.  \n\nVince Dispenza\nService Director\nvince.dispenza@jimtaylorford.com\n318-224-2953","date":"2024-09-13"},"verified":true},{"id":"ChRDSUhNMG9nS0VJQ0FnSUNIb3RFNRAB","author":"Ernest Green","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK3FRNGlVkQkR0zZ_QEgOwDvLklvK5aBV_ta1SGglDuCwQOug=s120-c-rp-mo-br100","rating":5,"date":"2024-09-02","text":"Outstanding response to internet questions.  Immediately moved to personal contact.  Excellent communication no hassles.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChRDSUhNMG9nS0VJQ0FnSUNIb3RFNRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICHotE5%7C%7C?hl=en","owner_reply":{"text":"We're delighted to hear about your outstanding experience with us, Ernest! We strive to provide excellent communication and a hassle-free experience to all of our customers. Thank you for choosing us! ","date":"2024-09-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ3Xzk2dVl3EAE","author":"Charles Colvin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIe0x_h8ffVi6hba18UdibC5O78xCE3lnqiC8kGGVfpzDX8dw=s120-c-rp-mo-br100","rating":2,"date":"2024-08-30","text":"Typical dealership, overpromise and underdeliver. Lack of communication from service department.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ3Xzk2dVl3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgID7_96uYw%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback, Charles. We're sorry to hear about your experience and that our service department did not meet your expectations. If you would like to discuss your experience further, please feel free to contact us. We appreciate your input and hope to serve you better in the future.\n\nVince Dispenza\nService Director\nvince.dispenza@jimtaylorford.com\n318-224-2953","date":"2024-09-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ3LTg3NWt3RRAB","author":"Nikki Scott","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU54XBKfQpC-Pl0SAHJd6EGxlQmM0hocWhkhm1Jotydn8OBRruliQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-08-29","text":"Can truly say I’m in love with my new truck; and I couldn’t have done it without the help from Darren and Mrs. Collins! Wonderful job, great communication, DID NOT RUSH! Let me emphasize, I don’t like walking into a place and the only thing they try to do is overly sell something. Clearly I’m here to buy 🤣 but don’t push it! The staff here did NOT do that! They took their time and went off my lead. I truly appreciate that! Yall come get your truck here!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3LTg3NWt3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgID7-875kwE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your feedback! We're thrilled to hear you love your new truck and had a great experience with our team. We appreciate your kind words, Nikki!","date":"2024-08-29"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ3bV9HamhBRRAB","author":"Dustin Collie","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUI1TEUaACoB6qOPe9eiToQUUu42i7W5J_okBGKoMwVR8L3GIPfCw=s120-c-rp-mo-br100","rating":5,"date":"2024-08-28","text":"Best place in north Louisiana to buy a ford great experience","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3bV9HamhBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgID7m_GjhAE%7C%7C?hl=en","owner_reply":{"text":"We greatly appreciate your positive feedback and recommendation! Thank you for choosing us, Dustin! ","date":"2024-08-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ3em9Md3RRRRAB","author":"Jimmie Drummer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLpESTvKw7oZSQXXvWrojozqYZepyAunT0cKy1ONeQqx0UXlw=s120-c-rp-mo-br100","rating":4,"date":"2024-08-24","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3em9Md3RRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgID7zoLwtQE%7C%7C?hl=en","owner_reply":{"text":"We appreciate you taking the time to leave this great review! Thank you!","date":"2024-08-24"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURiZzhEYWVBEAE","author":"Sheryl Welch","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWdbgpHdYFOA4wE-_pvMcnWG8oCX_Rg6ZXaxJnKecRoQHVX3xQ=s120-c-rp-mo-br100","rating":5,"date":"2024-08-08","text":"The service department employees are very friendly and professional. We were traveling and our water pump burst. They got us up and running as fast as they could. When we left, we felt like we knew them personally. They were that nice!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURiZzhEYWVBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDbg8DaeA%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with our service department, Sheryl! We are glad we could get you back on the road quickly. We appreciate your recommendation! ","date":"2024-08-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURiNGVIZjVBRRAB","author":"Lanny Stewart","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKO7ANliS2uLDhotahF09YfgmrnGM5rF6irEEb1LSH6I0dWoQ=s120-c-rp-mo-br100","rating":5,"date":"2024-08-06","text":"Great dealership very dependable staff","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURiNGVIZjVBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDb4eHf5AE%7C%7C?hl=en","owner_reply":{"text":"We're pleased to hear you had a great experience with our team, Lanny! Thank you for your positive feedback!","date":"2024-08-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN6MWRPNlRnEAE","author":"vince dispenza","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLNiw-AJft3FIt0diYxh5odl9BmH8MTFL9p_tf4BKvxt9kiJQ=s120-c-rp-mo-br100","rating":5,"date":"2024-08-05","text":"extremely good overall experience","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN6MWRPNlRnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICz1dO6Tg%7C%7C?hl=en","owner_reply":{"text":"We're happy to hear about your excellent overall experience with us! Thank you for choosing us!","date":"2024-06-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURWLU9qYTJBRRAB","author":"vikramjeet Singh","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJYLbFoDvM6GIo5U11esMMhfkFoZQYHHQrPSPs4kHnvcMNaBw=s120-c-rp-mo-br100","rating":5,"date":"2024-07-29","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURWLU9qYTJBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDV-Oja2AE%7C%7C?hl=en","owner_reply":{"text":"We‘re glad you had a 5-star experience! Come see us again!","date":"2023-12-10"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURyMDdDZmV3EAE","author":"MARTY STOCKTON","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKLUlauDugQGkSg81qxbH5ifYoAxnyCLpYDDvhiQ9m63760Mw=s120-c-rp-mo-br100","rating":5,"date":"2024-07-19","text":"My experience was extremely pleasant.  I worked with Mr. Scott Winstead. I was in and out in less than an hour. I recommend contacting him if your looking for a great experience. I'll definitely be back when seeking a new truck.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURyMDdDZmV3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDr07Cfew%7C%7C?hl=en","owner_reply":{"text":"We are happy to hear about your extremely pleasant experience with us! Thank you for your review, and we look forward to assisting you again in the future! ","date":"2024-07-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURyM3F1Xzd3RRAB","author":"jacob Rogers","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI7pO0frEPd-k5QpOXxpQvL86qYSyMvygDNBtGRtEiU0omrdQ=s120-c-rp-mo-br100","rating":5,"date":"2024-07-17","text":"Darren helped me find the best fit for me and my needs. He went above and beyond to make sure I was happy and got a great deal. Thanks. I'll be back when it is time for the next one","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURyM3F1Xzd3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDr3qu_7wE%7C%7C?hl=en","owner_reply":{"text":"We're elated to hear that Darren was able to find the best fit for you and provide exceptional service! We look forward to assisting you with your next vehicle purchase. Thank you for choosing us!","date":"2024-07-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNycmZDOERnEAE","author":"Ervin Jackson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJwEM8BmOx6YOtzg9HbjiW8NM8CZGWqBhVcktQREHFnCrrsTA=s120-c-rp-mo-br100","rating":5,"date":"2024-07-10","text":"Outstanding service you can't beat the all around professional staff and car wash.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNycmZDOERnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICrrfC8Dg%7C%7C?hl=en","owner_reply":{"text":"We're elated to hear you had such a positive experience with us, Ervin! Thank you for your kind words about our team and service! ","date":"2024-07-10"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNyOGV5S09nEAE","author":"Debbie Richards","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLC8PkNoYlGrj6qR0zxcYfVdMw3hPzuYkrxRqPuQg_bKREe5A=s120-c-rp-mo-br100","rating":5,"date":"2024-07-08","text":"I've always received great service at Jim Taylor Ruston. Their service department is always top notch.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNyOGV5S09nEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICr8eyKOg%7C%7C?hl=en","owner_reply":{"text":"We value your feedback and are thrilled to hear about your positive experiences with us, Debbie! Thank you for choosing us for your service needs!","date":"2024-07-08"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURMemRDY0dBEAE","author":"Carrie Jones","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIekxW9WjblIM8UD2dLWjA5OasKyqWB4Kcoifx_fSEHgXN9zA=s120-c-rp-mo-br100","rating":1,"date":"2024-06-29","text":"Wish I would have look at the reviews. Sent my Expedition in yesterday for engine check due to light on. They were suppose to change spark plugs and #6ignition coil. They were offering pick up and delivery (which I though was great service). Lady drove it to my house gave me invoice and I paid them. Later got in my vechile which now has no air at all, which worked fine before going in. Also the engine is now stalling out and whole car is shaking! This was a Friday evening so nothing I can do till Monday morning. So now I have a vechile with no air on a 100 degree week with an unsafe stalling out engine.  Very very disappointed, especially with the fact they drove the vechile back to my home and would have noticed the car was not running right and said nothing .","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURMemRDY0dBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDLzdCcGA%7C%7C?hl=en","owner_reply":{"text":"Your feedback is invaluable to us. We apologize for the inconvenience you experienced with your vehicle after your recent visit. Please contact us at your earliest convenience so we can address and resolve the issues with your Expedition as soon as possible. Thank you for bringing this to our attention.\n\nVince Dispenza , Service Director \nvince.dispenza@jimtaylorford.com \n318-224-2953","date":"2024-07-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR6cDlTU2dRRRAB","author":"Keith Bryant","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKbxmuR8fezMsADdgBlEDFCFaRqlp27PMpVpKd8qqDAyzMvDQ=s120-c-rp-mo-br100","rating":5,"date":"2024-06-12","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR6cDlTU2dRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDzp9SSgQE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the 5-star review!","date":"2024-06-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR6bG9pYU53EAE","author":"Jennifer Taylor","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXbLBT_DbWcF84-XjLkqK4p3xK4gO5z52jN4kfEfcgtfsk6Ar-L9w=s120-c-rp-mo-br100","rating":5,"date":"2024-06-09","text":"Our experience with Jim Taylor Ford in Ruston, La was wonderful.  Greg Haddox was very helpful and answered all of our questions. I highly recommend this dealership.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR6bG9pYU53EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDzloiaNw%7C%7C?hl=en","owner_reply":{"text":"We're excited to hear that you had a wonderful experience with Greg! Thank you for recommending our dealership!","date":"2024-06-10"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN6eDdMVVhnEAE","author":"Tyler Broadway","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLAKOJ3wXZdZzhvpemZmA_HkjnFd_d0UN1ow0oJNrS05PFP=s120-c-rp-mo-br100","rating":5,"date":"2024-06-05","text":"Caleb Ashely was amazing to work with. Straight to the point, no pushing about other vehicles. We told him what we wanted (explorer) and what monthly payment was good for us and he made it happen and we couldn’t be happier. My wife loves her car. I wish the f150s had a good interest rate because he would get another sale from my family!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN6eDdMVVhnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICzx7LUXg%7C%7C?hl=en","owner_reply":{"text":"Thank you for your review, Tyler! We're thrilled to hear that Caleb provided you with a great experience and helped you find the perfect vehicle. We appreciate your feedback and hope to assist you again in the future!","date":"2024-06-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURUMUlyay1RRRAB","author":"Amanda Weeks","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVVYn3lXj6bxbxuJCBCWMbqglemjIuAdHk6YFf0lCF3mlJmtbvmuw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2024-05-22","text":"Easiest deal ever! Highly recommend!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURUMUlyay1RRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDT1Irk-QE%7C%7C?hl=en","owner_reply":{"text":"We're thrilled to hear that you had the easiest deal ever with us! Thank you for recommending us, Amanda!","date":"2024-05-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUREMThPQzZBRRAB","author":"Shelly Wall","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLaXY7rSihLRazrwfTk7ayvWRu-s_am5uWJVvf9-IWfVmb4rw=s120-c-rp-mo-br100","rating":1,"date":"2024-04-15","text":"We bought a truck here on January 15th 2024. It has been in the shop twice , once for over a month. It has left us stranded on the side of the road 3 times. They said the last time they couldn’t find anything wrong with it but it just dies going down the road and won’t crank. They’re giving us the run around. Now I’m stuck paying a note and no vehicle to drive. I never expected this kind of service from Jim Taylor !","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUREMThPQzZBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDD18OC6AE%7C%7C?hl=en","owner_reply":{"text":"We apologize for the inconvenience you have experienced with your truck, Shelly. If you will, please contact us so we can work to resolve this issue promptly. Thank you for bringing this to our attention.\n\nVince Dispenza\nService Director\nvince.dispenza@jimtaylorford.com\n(318) 255-2590","date":"2024-04-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUREbkxlcHhnRRAB","author":"Angela Gable","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV7xAgRPn2W0IjA95fOB5P3QbooxXdA1fwV_2f9VqmUvAN3Y2G_=s120-c-rp-mo-br100","rating":1,"date":"2024-04-06","text":"I moved here from out of state. I was trying to buy my lease out and was told to go to a ford dealership. This location is the closest to me. I left multiple voicemails for the lady in the finance department with no call back. So today we went in to do the paperwork and the lady seemed very upset that we were there. She did not acknowledge us and kept pulling people behind us to help them. We ended up leaving after being ignored for hours. Terrible service by this finance lady and it suck because my husband was in the market for a new car while I did my lease buyout. I guess we are going to try a different dealership and be done with this location.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUREbkxlcHhnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDDnLepxgE%7C%7C?hl=en","owner_reply":{"text":"We apologize for the negative experience you had at our dealership, Angela. We strive to provide excellent customer service, and we are disappointed to hear that we fell short in your case. We will address your concerns with our team, and thank you for bringing this to our attention. If you have any further concerns or feedback, please feel free to contact us.\n\nDarrell Meggs\nGeneral Manager\ndarrell1.meggs@jimtaylorford.com\n(318) 255-2590","date":"2024-04-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNEOFBUUGhnRRAB","author":"Michelle B","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXXinTEvweI8jBfQdO2LDw8YVq3lgQ_mX59VAK5ytHRopHsH1hC=s120-c-rp-mo-ba12-br100","rating":1,"date":"2024-03-28","text":"Jim Taylor Ford in ruston is a joke. Especially Mr. Willie. I should have read the reviews and listened to friends and family about Mr Willie specifically and the ford place in ruston in general. I dropped my car off on a Monday morning...had rat damage under the hood..it had chewed my wires to my #4 injector and started on another wire but didn't completely chew it through. And they left a horrid rat smell coming into my car. So after dropping it off. I waited patiently and let them do their thing. My husband went by to get and update and we were told it'd be done the the following Monday morning by Mr Willie. I waited for them to call and nothing for 2 days so Wednesday I called and once again Mr willie...said oh well the part will be in Thursday morning and your car will be done Thursday afternoon. Okay I waited again and nothing so I called to check in and then again...MR WILLIE...said oh your car will be ready tomorrow which was Friday March 22nd at 10. So I waited until 12 no phone call...I decide to go by there since I was out in town. My car was out in the parking lot DONE..Mr Willie then told me my car was not done they were letting the \"ac flush\" set and do its Thing 🙄. That'd it'd be ready around 3. So while I was there I asked about paying my $100 dollar deductible and he proceeded to tell me that my bill was 650 since he \"emailed\" the bill off to my claims adjuster several days ago....he did NOT do that until that day I was there at 1:30. So I leave waiting on a call 4 rolls around and still nothing. I've called my claims adjuster and asked questions and the whole time My Willie was giving my the run around on my car. So I ended up paying the bill of $650 to get my car back that day. It still smells of rat urine but charge me for fixing that. They owe me $650 right now since my insurance was sending it over. Mr Willie shouldn't have a job there in that area if he's only ever going to lie to the customers and give them the run around and not do his job like he should. I will never do business with Jim Taylor ford again. You lost my business. If you bring your vehicle in clean and free of any damage...that's not how you will get back. They ruined the interior of my car. They're so sloppy and inconsiderate of people vehicles and belongings.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNEOFBUUGhnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICD8PTPhgE%7C%7C?hl=en","owner_reply":{"text":"We apologize for the negative experience you had with us, Michelle. We strive to provide excellent service, and we regret that we did not meet your expectations this time. We value your feedback and would like to address your concerns. If you will, please contact us at your earliest convenience, and we will be happy to assist you. \n\nVince Dispenza\nService Director\nvince.dispenza@jimtaylorford.com\n(318) 255-2590","date":"2024-04-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNEcUlYVVJ3EAE","author":"Carolyn Hunter","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVke5E5ZvHNtMHw6Je3F7kmH2595JE6QBhVZmNWJK1i5kukhXh1=s120-c-rp-mo-br100","rating":5,"date":"2024-03-23","text":"If you are in the market for a vehicle and are unsure of where to buy or what vehicle you want to buy, let me share my experience.  My vehicle was a  2015 Ford Explorer XL and had served me well for ten years.  The miles were adding up and I was faced with making a decision to spend money on an expensive repair or trade my vehicle in.  My Explorer had served me well but I had enjoyed a few years of no vehicle payments.  I finally made the decision to go to Jim Taylor Ford Lincoln Mercury to talk about looking at a vehicle.  I have known Greg Haddox for years through family and  my husband had played golf with him years ago and they were friends.  I knew who I wanted to help me but I didn’t realize how effortless Greg made the process!! I thought I wanted an Expedition and Greg knew that I had been thinking about it since 2020 but when Covid hit there were no vehicles to choose from.  Well when my rear camera was going in and out and my screen became “frozen”, I had to make a decision!!!  I had driven my husband’s F150 for a couple of days while my vehicle was being looked at.  When Greg told he that an Expedition is built on a truck frame and at my age I knew I couldn’t get in and out of a tall vehicle everyday.  I went home and pulled up the Jim Taylor app to see what they had. I looked through the app and wanted to buy a 2023 end of the year model and was looking at which small SUV’s I had to choose from.  When I came across the Lincoln’s, in my mind I said I am dreaming because they are too expensive.  I didn’t realize how affordable they were so I was looking at some of them and they had an Aviator that had these seats that just caught my eye!!!  I thought I wanted another black vehicle but when I saw these seats I didn’t care what color the exterior was.  My husband and I went down and drove the vehicle while Greg helped another customer of his.  We were both sold!!!  Everything from that point was effortless!!!  They took care of everything and Greg told me he would have it detailed and it would be ready the next day.  Well the next day it was pouring down rain!!!  I said oh well for the detail because it’s pouring down rain and it didn’t look like it needed anything when we drove it!!!  Greg still had it detailed and when we went to pick it up, Greg synced our phones and went over many of the features of the Aviator.  There were so many features that this vehicle has and any question we had about the vehicle, Greg knew and showed us!!  I know I have gone into great detail but I wanted to share my experience so that if you are in the market for a vehicle, you can feel confident that Jim Taylor Ford and his sales associates are top notch!!!  Greg proved that to me!!  Don’t hesitate.  Go see them.  Thank you Greg for making me feel confident in my decision to make a trade to an Aviator.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNEcUlYVVJ3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICDqIXURw%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear about your positive experience with Greg and our team! Thank you for sharing your story and we are glad we could help you find the perfect vehicle. If you ever need anything in the future, please don't hesitate to reach out to us. Enjoy your new ride! ","date":"2024-03-25"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQ5anFXdFhnEAE","author":"Will Fendley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLTq9Io0Jtyv4lzyGKOa0uWefn4VsBPiddhTy6OBh3dLvNBQg=s120-c-rp-mo-br100","rating":5,"date":"2024-03-16","text":"Darren collie worked with me and did everything he could to make sure I got what I was looking for. 100% the guy you want to see if you go","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ5anFXdFhnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgID9jqWtXg%7C%7C?hl=en","owner_reply":{"text":"We appreciate your feedback, Will! Darren is a valuable member of our team and we're glad he was able to help you find what you were looking for. Thank you for choosing us!","date":"2024-03-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM5bnRUTEx3EAE","author":"Ashley Fink","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXmeZrOAsgd5OGclqIRbzwpwSsuEUDEMf5KokQZXp-knOOGjgokgg=s120-c-rp-mo-br100","rating":5,"date":"2024-03-05","text":"Great service! Great saleman, Scott Winstead. Great finance manager, Janette Collins! Great experience!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM5bnRUTEx3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIC9ntTLLw%7C%7C?hl=en","owner_reply":{"text":"We appreciate your kind words, Ashley! Thank you for your recommendation and for choosing us for your car-buying needs.","date":"2024-03-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM5dE9tN0pBEAE","author":"Emily Lowe","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLa7FRYKyLI4FhNHc7czTslR7ZYVEbEoHGVv6ra-LmPR43h5w=s120-c-rp-mo-br100","rating":5,"date":"2024-03-03","text":"We went to the park expecting a chill day, but thanks to Darren Collie, it became a wild ride in a brand spankin' new Mustang! Definitely request his expertise!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM5dE9tN0pBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIC9tOm7JA%7C%7C?hl=en","owner_reply":{"text":"We are thrilled to hear that Darren was able to make your day at the park even more exciting with a new Mustang! Thank you for choosing us, and we hope you enjoy your new ride! ","date":"2024-03-04"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNGeU95OEdREAE","author":"Steven Bennett","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI84VLdQeyV6Ujr_ygL7LXjD0s7jddzatVPAlX4GfbkSj1J5w=s120-c-rp-mo-br100","rating":5,"date":"2023-10-27","text":"I have used Jim Taylor Ford 2 times for an oil change and tire rotation in my 2023 F150, I used another dealer once. Jim Taylor ford's service department was outstanding,  I will not go anywhere else in the future. Great job Jesse and team!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNGeU95OEdREAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICFyOy8GQ%7C%7C?hl=en","owner_reply":{"text":"Thank you for your positive feedback, Steven! We're thrilled to hear that you had a great experience with our service department. We appreciate your loyalty and look forward to serving you again in the future. Keep enjoying your 2023 F150!","date":"2023-10-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ1OXZmcm93RRAB","author":"Debbie Rankin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWafTSOfodPnhFVThB4eHUsbhHz8gu50areSIThhvcsag76d5g=s120-c-rp-mo-br100","rating":5,"date":"2023-10-24","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ1OXZmcm93RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgID59vfrowE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the 5-star review. See you next time!","date":"2023-10-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM1aDkyQzlRRRAB","author":"Lee Barnette","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJgXFYQXaSUTXR91KWp88qOxjI_ZVuf8YgmVjRNPFLUB76SQg=s120-c-rp-mo-br100","rating":5,"date":"2023-10-17","text":"The entire staff was extremely helpful and nice during my visit for unexpected maintenance/repair on my vehicle!  It is a welcoming experience every time I am there, they all just give you the feeling of trust!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM1aDkyQzlRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIC5h92C9QE%7C%7C?hl=en","owner_reply":{"text":"Thank you for your kind words, Lee! We're delighted to hear that our staff provided you with excellent service during your visit for maintenance and repair. We strive to create a welcoming and trustworthy environment for all our customers. If you have any further questions or need assistance, please don't hesitate to reach out to us!","date":"2023-10-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURaOVlHMmxBRRAB","author":"Lauren Parker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLAMxB6S81CJMxuB7iajFcy1ImEaNlxxt4RIVSvYWJAxxJfhg=s120-c-rp-mo-br100","rating":5,"date":"2023-10-05","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURaOVlHMmxBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDZ9YG2lAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for the stellar 5-star review! We appreciate you and your business!","date":"2023-10-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURaX01tcDR3RRAB","author":"bpwj76","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWdUnZUiQGmYWtozcv-Su6GPzaGAPKMFySo_2NA3p9GqrPGjlSgVQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-09-26","text":"I live 30 miles from Jim Taylor Ford.  There is another Ford dealer closer to me, but I will continue to use Jim Taylor for their stellar service department.  Julie in the service department has literally bent over backwards to accomodate me several times when she did not have to.  She knows customer service and that's what keeps me coming back.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURaX01tcDR3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDZ_Mmp4wE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your positive experience with our service department. We're thrilled to hear that Julie went above and beyond to accommodate you. We appreciate your loyalty and look forward to continuing to provide you with stellar service in the future. ","date":"2023-09-26"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNaejc2VFd3EAE","author":"Lindsey Coon","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL5ZiM-q7D3gGgfzbksm4Kj_Z4U9wHYsZpPMC3glOFbshtQxw=s120-c-rp-mo-br100","rating":1,"date":"2023-09-20","text":"I purchased an expedition from Jim Taylor in July. It had a check engine light on when we bought it, due to bad catalytic converter. Dealership tried to tell me it was because they had just changed the battery. I did the leg work to find out what it was really for and notified them before we ever did paperwork. The Monroe dealership gave me a loaner and I had to take it to their Ruston location to confirm the diagnosis. It’s been two months and I still don’t have a catalytic converter. I’ve since told them about issues I’m having with the transmission. I told them to make it easier for everyone I would wait to have them look at it when they replaced the converter but I’m at a point of not being able to wait any longer, as well as my car is still under warranty. Was told today by the Ruston location they “don’t offer loaners because they have to have special insurance”. That is total BULL. My insurance covers me driving a loaner. Just like it did when their Monroe location issued me a loaner. In her next breath she told me “we just can’t get cars”.. also total BULL. I could understand had I bought this car from another dealership and then asked Jim Taylor to fix it. But I bought it at Jim Taylor. Bottom line, once they got the sale they could care less that this car has given me nothing but trouble and on top of that they expect me to pay my car note on top of covering a rental too- ridiculous. I will never buy from them again and I’ll advice against them to anyone else!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNaejc2VFd3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICZz76TWw%7C%7C?hl=en","owner_reply":{"text":"We apologize for any inconvenience caused by your recent purchase. We value your patronage and take all customer complaints seriously. We understand the frustration caused by the delay in receiving replacement parts, transmission issues, and confusion surrounding loaner cars. We assure you that we are actively working towards solutions for these issues, and we would appreciate the chance to discuss your concerns. Please contact me at your earliest convenience, and I will be happy to assist you. \n\nBest,\n\nVince Dispenza\nService Director\nvince.dispenza@jimtaylorford.com\n(318) 255-2590","date":"2023-09-26"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURwNjZmMGlBRRAB","author":"Jeff Hollis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLrNmK4FVpq_1sTxfoMvQ5wceBbLC-JOwCmOO5jvcyg5G5qJA=s120-c-rp-mo-br100","rating":1,"date":"2023-08-29","text":"I've been using Jim Taylor Ford for service since I purchased a truck there several years ago.  I took my 2018 F150 in to have a trailer brake controller installed and to check rear end and transmission.  I stated that sometimes it shifts into drive very hard and when the truck is moved from side to side and hitting bumps that it made a clacking noise.  They entered, incorrectly,  that when I hit a bump or the truck moves from side to side that it shifts hard.  The young lady that checked me out stated several times that was what was on the ticket.  I kept telling her that I never stated this and it was an error on their part, but she kept telling me \"But, that's what's on the ticket\".  When I picked it up, she told me that they would have to ride with me the next day  so I could explain.  I live one hour away and this was at 5PM after everyone had left for the day.  She stated that I could leave it another for day but I had already arranged for a ride to Ruston and didn't want to inconvenience my ride again to come back.They should have called me so that I could explain my issue or be there before everyone left.  I had told them what time I would be there and was told that someone would explain everything to me when I got there. They should have called me to ask questions.   I am very dissatisfied and will NOT use Jim Taylor Ford for service again.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwNjZmMGlBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDp66f0iAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your feedback regarding your recent visit. We apologize for any miscommunication or inconvenience you experienced during your service appointment. We strive to provide excellent customer service, and we regret that we did not meet your expectations this time. If there is anything else we can do to address your concerns or regain your trust, please do not hesitate to reach out to me. We appreciate your honest feedback and hope to have the opportunity to make things right.\n\nBest,\n\nVince Dispenza\nService Director\nvince.dispenza@jimtaylorford.com\n(318) 255-2590","date":"2023-09-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURwOE5DSmx3RRAB","author":"Bryan Nugent","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ1Ed9zFwUiaqUuC6GuUyWx3kGMqCV4uXujarYiR47iJQUObQ=s120-c-rp-mo-br100","rating":5,"date":"2023-08-14","text":"Awesome place to buy a vehicle!!! Professional,  knowledgeable,  and courteous staff!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwOE5DSmx3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDp8NCJlwE%7C%7C?hl=en","owner_reply":{"text":"Thank you so much for your kind words and for taking the time to leave us a review, Bryan! We are thrilled to hear that you had an awesome experience with us. We appreciate your support and look forward to serving you again in the future!","date":"2023-08-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNwNF9MYnRnRRAB","author":"Dee Love","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIfEyf_ptzEZxtUZfHgbgp0Fa1OPHydJqlJ8dxYlVuCmvCkJg=s120-c-rp-mo-ba12-br100","rating":1,"date":"2023-08-09","text":"I put my car in the shop because it would not start unless I got a boost. I was unsure if it was the starter or battery. I specifically ask them did they check my battery. They stated yes. When I picked up my car it was still having the same problems they were saying it would be around $800 to fix the transmission control module. I got my car from the shop and took it to someone else to get a 2nd opinion. The only thing I needed was a new battery. I feel as if I wasted money putting it in the shop only for it not to be able to start once I got it out.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwNF9MYnRnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICp4_LbtgE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to share your experience with us. We are sorry to hear about the issues you faced with your car and the inconvenience it caused you. We apologize if there was any miscommunication regarding the battery check. We would be more than happy to address any issues and work towards a satisfactory resolution. Please contact me at your earliest convenience, and I will be happy to help.\n\nBest,\n\nVince Dispenza\nService Director\nvince.dispenza@jimtaylorford.com\n(318) 255-2590","date":"2023-08-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNKNVlMQVdREAE","author":"Darren Rindt","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVt8Gw6eIIX4ktdjqiI_PNd2UmnZdVZRjEFhRXUJ39uE09WZSo=s120-c-rp-mo-ba12-br100","rating":1,"date":"2023-07-01","text":"Service = trash. They are friendly WHEN I could ahold of them but they had my F250 for over 3 weeks and didn’t fix it. The operator who took my calls was so friendly and patient with me; she deserves a hug and Chick-Fil-A gift card. I had to go in person and get an answer about my truck and it was always “it’ll be ready tomorrow!” When I finally demanded my truck back (after asking for service manager and general manager), it was hardly any better than when I took it in. They replaced a $700 part when the code clearly stated which part was faulty and it wasn’t the $700 one. I called Walpole and they were able to get it fixed quickly, efficiently, and at a reasonable price.\n\nI will never return to Jim Taylor Ford. But really, if management reads this, give the operator a raise and a few days off because she was the best.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNKNVlMQVdREAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICJ5YLAWQ%7C%7C?hl=en","owner_reply":{"text":"I regret to hear of any inconvenience caused by your wait in our service department. I would appreciate the chance to learn more about your visit and make things right. Will you please email me your preferred contact so I can get in touch with you directly to discuss this further? If you prefer, feel free to give me a call when you get the chance. I hope to hear from you soon!\n\nBest,\n\nSarah Pesek\nsarahpesek@jimtaylorautogroup.com","date":"2023-07-07"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN1enRPOUp3EAE","author":"Heather Caskey","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKQjHA8jnOyEKsDWq7LT3AxVuJ36-BU1MwIp99M0HrQklFXHQ=s120-c-rp-mo-br100","rating":5,"date":"2023-06-18","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1enRPOUp3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICuztO9Jw%7C%7C?hl=en","owner_reply":{"text":"Thank you for the five star rating, Heather! Please don't hesitate to reach out if there is anything else we can do for you. ","date":"2023-03-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR4MTh6SzFnRRAB","author":"Angela Smith","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU0M0iVIvKJ4ULdoAGOiEd2bitmvexOg3i0IRxulW_hVNRyvhk=s120-c-rp-mo-br100","rating":1,"date":"2023-06-16","text":"The worst service department! They had my car 3 weeks and continued telling me they are putting a new motor in it. Every single time I called I was told \"few more days and we will have it wrapped up\"   On a Friday I was finally told we will have it wrapped up next tues or wed only to get to tues and have a completely different story.  I have yet to get a new motor, which they claimed I needed but after speaking with extended warranty they could not provide the evidence of needing a new motor so the claim was stalled bc of Jim Taylor Ford!!!!  And to top it off they knew 6th of June and I was never told anything about a stall in claim until June 13th!!!! I am not one to write reviews and esp negative but I am telling you DO NOT go here.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR4MTh6SzFnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDx18zK1gE%7C%7C?hl=en","owner_reply":{"text":"We are sorry to hear about your negative experience with our service department. We always strive to provide timely and accurate updates to our customers, and it is disappointing to hear that we fell short in this instance. We would appreciate the chance to address these issues and work toward a resolution with you. Please contact me at your earliest convenience; I will be happy to help. \n\nBest, \n\nSarah Pesek\nsarahpesek@jimtaylorautogroup.com","date":"2023-06-19"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR4LThiM1Z3EAE","author":"Christopher Campbell","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW-6UF9TtHjdB-E3SqNWF8WXKUQZ8m_VYJa3FZI0R69B_QPp2o=s120-c-rp-mo-br100","rating":3,"date":"2023-06-15","text":"Most of the time they’re good.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR4LThiM1Z3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDx-8b3Vw%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to leave a review about your experience with us. We appreciate your feedback and are glad to hear that we have provided good service to you most of the time. If there is anything we can do to improve and make your future experiences 5-star, please don't hesitate to reach out to us!","date":"2023-06-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUR4LWNlcFl3EAE","author":"Alejandro Martinez","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLtLIpUgNbE-z5GntCNPKPYYp0zKqk0l0OZ38_O9GDGm35X7w=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-06-11","text":"Exelent","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR4LWNlcFl3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDx-cepYw%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to give us a 5-star rating and leaving your comment. We appreciate your kind words and are glad to know that our services met your expectations!","date":"2023-06-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN4MVpfWDV3RRAB","author":"Jessica Clement","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV6LB0keSWGHhb3OIX68Em4y-XDXpt7W3kA8hfrjs-2duczDFrr=s120-c-rp-mo-br100","rating":5,"date":"2023-05-22","text":"Darren was super helpful and patient with us, made buying a car as easy and painless as possible.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN4MVpfWDV3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICx1Z_X5wE%7C%7C?hl=en","owner_reply":{"text":"Thank you for sharing your positive experience with us and giving us a 5-star rating, Jessica! We are thrilled to hear that Darren provided you with exceptional service and made the car-buying process easy and painless for you. We appreciate your business and look forward to serving you again in the future!","date":"2023-05-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMtdzdLc2N3EAE","author":"Jerry Johnson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWe5hZZM3PuxJqcf2XJ61GDyF6tsQ1zWB8KaGRxdnCn_hkm8ZY=s120-c-rp-mo-ba12-br100","rating":4,"date":"2023-05-21","text":"I like going there but has been a while the service advisor are friendly,last time they went over the services they are doing not this time it was like a cold chilli night nothing not a word most of all did not put air in the tires which were low I guess they were out of air for the day not the first time this has happen but overall good job,this time just didn't get that fuzzy feeling that they were glad you came by and doing business with them","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtdzdLc2N3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIC-w7Kscw%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for your feedback and also your business. We want you to always feel like family. Feedback like this helps us to improve so that your next visit will give you that warm feeling again.","date":"2022-11-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURSLV9ueDlnRRAB","author":"james martin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJgsowucZYe7tEq9IDGelH_eyJZofgux0JVm7YMd2VyJeJOQA=s120-c-rp-mo-br100","rating":5,"date":"2023-05-04","text":"Darren Collie did a great job on the sale of my F150. Great buying experience","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSLV9ueDlnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDR-_nx9gE%7C%7C?hl=en","owner_reply":{"text":"We are happy to hear about your great experience with us, James! We will let Darren know of your appreciation. Thank you for your review, and congratulations on your new F-150! ","date":"2023-05-04"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNSMjV2UXRBRRAB","author":"hdp","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ0mnvrlxbkxXJvWd_LYc3H6xLkwtaoGHwlFi95w7ALyhRQIg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-04-11","text":"Outstanding service. Truly a great help to me in a time of need. Thanks for the great service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNSMjV2UXRBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICR25vQtAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for this great review, Howard! We are happy we could help!","date":"2023-04-11"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNSLUlYZXJBRRAB","author":"Stephen Jones","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVHIeORxz525J03t3i7bMgocXqtvgcfB_wn7BczI5W6M4htznU=s120-c-rp-mo-ba12-br100","rating":4,"date":"2023-03-25","text":"Friendly staff","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNSLUlYZXJBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICR-IXerAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBenNXc293RRAB","author":"Charles Stevenson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLeiNDLy2xMzj05RHctpQR3jxS69aqCz6Eqnr9-IS4kGt2z=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-03-22","text":"Very Friendly and Quick Service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBenNXc293RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDAzsWsowE%7C%7C?hl=en","owner_reply":{"text":"Charles, thanks for the kind words! We are pleased to hear your experience was timely and to your satisfaction :) Please don't hesitate to reach out if there is ever anything else we can do for you!","date":"2023-03-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURoaWFPSGlBRRAB","author":"Donald Damon III","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXqYB4bwhJ3t3iUJW-8eqL5_jSigD0TFQZ401_0MB9xTxi80HmS=s120-c-rp-mo-br100","rating":5,"date":"2023-03-11","text":"Good ppl","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURoaWFPSGlBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDhiaOHiAE%7C%7C?hl=en","owner_reply":{"text":"Donald, thank you so much for the review! We take pride in our Jim Taylor Family, so reviews like this are so wonderful to see. We look forward to the next time we can be of service!","date":"2023-03-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNoNzRHVzZRRRAB","author":"Pellie Barnes","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJtpCZrcBP3nnVBrPdU5-SmFN1K3BjED_PbnvzztzEQOP1xtg=s120-c-rp-mo-br100","rating":1,"date":"2023-02-25","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNoNzRHVzZRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICh74GW6QE%7C%7C?hl=en","owner_reply":{"text":"Pellie, we are disappointed to see this one-star review. If there is ever anything else we can do to rectify the issue, please don't hesitate to reach out. Thank you and take care.","date":"2023-03-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNobC11cnpBRRAB","author":"James Willis","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU87s9VAIkjlazSiG-YbZ_IDtVbDucx1TD8NqS_u01R3fz-qOI=s120-c-rp-mo-br100","rating":5,"date":"2023-02-24","text":"Team work makes the Dream work… Thanks to the whole team….👍🏿👍🏿👍🏿","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNobC11cnpBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIChl-urzAE%7C%7C?hl=en","owner_reply":{"text":"Thanks for you positive review.  We appreciate your business.","date":"2023-02-24"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNod183RE1REAE","author":"Mike McDaniel","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJKMTNzWyQvc59Qc8OzLkxfmiQs2YJ0CNwOzUG4upDeiS-nmw=s120-c-rp-mo-br100","rating":1,"date":"2023-02-20","text":"My wife wanted a bigger vehicle and I was in the market for a slightly used Expedition. After a long day of haggling we bought a 2020 expedition from Jim Taylor.   Also; bought an extended warranty at that time. 2 weeks after purchase the transmission started slipping. I dropped the expedition off at Jim Taylor service department. The service guy called a week later saying my extended warranty was expired and it wouldn't cover the new transmission. Had to explain to Willie who is the same person i dropped it off to, that i purchased the extended warranty from that dealership less than a month ago.  Willie was suppose to call back and he never called back once this entire time. Couldn't get him to answer the phone or the service manger. So i called the finance manger and she explained that they filled out the wrong form for the extended warranty. It took 8 more days to correct that issue before the parts could be ordered. I had to complain to sale manger to get that part completed. Then I was told that it would be fixed in 2.5 weeks once they fixed their paperwork mistake. I waited 3 weeks to call back. Then i was told that it would be a month from that time for the part to get on-site. Finally the new transmission was installed and I got the car back. 3 weeks later the new transmission they installed is leaking transmission fluid. The service department doesn't know what day they will get on the repair. The new car has spent over 6 weeks in the service department. They could care less and just think i'm lucky to be in their present. Long story they want the sale, but could care less about repeat customers. Still waiting on a call back from the service department. I'm glad i found this out before i bought a truck for myself.  Action means more than words.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNod183RE1REAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIChw_7DMQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for your feedback. Your opinion does matter. Service after the sale is very important to us. 100% customer satisfaction is very important and we take your issue very seriously. We will be contacting you for further resolution. We understand your frustration and want to help. For immediate assistance, please call Julie at (318)255-2590.","date":"2023-02-20"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNockotRy1BRRAB","author":"Matt Ferguson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXWO3WcCQ369UTYCq-rpiO5ydAp3IUDgHfjPUdLc0P5iSYh7wa0oQ=s120-c-rp-mo-ba12-br100","rating":4,"date":"2023-02-07","text":"Ok","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNockotRy1BRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIChrJ-G-AE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your feedback. We hope your next visit is great. We appreciate you choosing Jim Taylor Ford","date":"2023-02-07"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURCbzkyTkdnEAE","author":"John McAllister","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVk1Bb3uSdl8UMU70Zb9MXu_jjdZ2A0QfUZZ0pZigcxzME36CU=s120-c-rp-mo-br100","rating":1,"date":"2023-01-27","text":"Took my money for backordered part online and then ignored requests for a refund.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURCbzkyTkdnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDBo92NGg%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for your feedback.  This is an issue with eBay ordering.  We are working on resolving this issue. We have discontinued using that service for parts ordering.  As the money for your order was made to eBay, they should be returning it.  We are not sure how long this will take and we do apologize for the inconvenience.  We are working on this for you.  100% customer satisfaction in our goal.  Thanks for your review on this matter.","date":"2023-01-27"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURCay11a1hREAE","author":"Paul Wills","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLshyfB5Rj6AbPv_w4Rt_cOsTkGAE3XHC0A3v6LvZrTPAKW_g=s120-c-rp-mo-br100","rating":5,"date":"2023-01-27","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURCay11a1hREAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDBk-ukXQ%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for your positive review. We do appreciate you taking the time to give us 5 stars. We appreciate you for shopping with us.","date":"2023-01-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURCdHJ6RWZBEAE","author":"Melinda Hall","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIH0yTXAWUPc9dffrEyClBKnvv9wNeHeDkJedUYj7PTQEWkKw=s120-c-rp-mo-br100","rating":5,"date":"2023-01-19","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURCdHJ6RWZBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDBtrzEfA%7C%7C?hl=en","owner_reply":{"text":"Hi Melinda! Thanks for taking the time to leave us this 5 star rating! It's great to see you found your experience with exceptional. Please don't hesitate to reach out if you ever need anything else!","date":"2023-01-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNCczhheGxBRRAB","author":"Theresa Johns","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXm395lyRhjkoNX4OtvDE1NM75-8P3RZvZiwdTotbTapRK61CJl=s120-c-rp-mo-br100","rating":3,"date":"2023-01-10","text":"UPDATE:  After the GM was made aware of our situation; a review was done and we received an apology and money back. We felt better about the complaint.\n\nBeware of price increases after ordering vehicles here at Jim Taylor Ruston. Bad experience and knew he would sell vehicle at a higher profit if we walked away.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCczhheGxBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICBs8axlAE%7C%7C?hl=en","owner_reply":{"text":"Thank you for shopping with Jim Taylor Ford. When the pricing increased we saw that you were misquoted. Since that day we have sent you reimbursement for the difference. If there anything else we can do to assist you, please call us at (318)255-2590. 100% transparency and customer satisfaction is always our goal.","date":"2023-01-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURCNk0tT0J3EAE","author":"TheMongo65","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLJaCFnGGSyapjfDNixUMYRPNxpc-rGAqfrbMcAUR57-WnefQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2023-01-10","text":"On a trip home to Louisiana from Texas my 2018 F250 had a hose on the return fuel line started to leak. I was stranded and needed to get home. Not only was Jim Taylor Ford the only Ford dealership in NE Louisiana that actually had the part, but Sheryl in the service department was extremely helpful and professional. The diesel tech “Jeff” was outstanding.  They got me back on the road and I’ll always be grateful. Highly recommend this dealership for service work.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURCNk0tT0J3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDB6M-OBw%7C%7C?hl=en","owner_reply":{"text":"Wow, what a great review! Thanks so much for taking the time to share your experience with our service department. We are so proud of Sheryl and Jeff for taking such good care of you. We hope to see you on the road again one day!","date":"2023-01-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNCNnZ1UGxRRRAB","author":"BRICE BLAKELY","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWnRyRFNK2KvjrrPp_L0VYOVxyt4b9R1cXBmD5LX5j84UjcaQNZ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-12-22","text":"Great service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCNnZ1UGxRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICB6vuPlQE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for choosing Jim Taylor Ford for your service needs.  We appreciate you and your business.","date":"2022-12-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQtMVk2d3F3RRAB","author":"Denise Ellington","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLAmaxnxmtCC-avu4ZNbNb8w-etN9mAND71yjy25LCxAtgPFg=s120-c-rp-mo-br100","rating":5,"date":"2022-12-05","text":"5 star salesman and finance team💜","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQtMVk2d3F3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgID-1Y6wqwE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for the review. We appreciate your business.","date":"2022-12-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMtX0xlSDd3RRAB","author":"Rich Lee","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJIixse7xIw87as3gNjRk02EBduU1MZg-inhuVB39FnW3g7hA=s120-c-rp-mo-br100","rating":5,"date":"2022-10-30","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMtX0xlSDd3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIC-_LeH7wE%7C%7C?hl=en","owner_reply":{"text":"Thank you for taking the time to leave us a rating! We appreciate all the feedback we can get. We look forward to the next time we see you! ","date":"2022-10-31"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMtekx1Q0ZREAE","author":"marly weeks","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIYt5rmI8vu3hxhMHZad16Cukd4H70expx2LfXx1q7lR_Gkwg=s120-c-rp-mo-br100","rating":5,"date":"2022-10-28","text":"Stacy provided excellent service to our family! Thanks for making the car buying process as easy as possible, we’ll be back for our next purchase!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtekx1Q0ZREAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIC-zLuCFQ%7C%7C?hl=en","owner_reply":{"text":"Marly, it's great to hear our staff was so helpful during your car buying process! Our goal is to get every customer in the vehicle that fits their needs best in the simplest and quickest way possible. We're so pleased to here you found that the case. We look forward to the next time we see you! ","date":"2022-10-31"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMtcU9EUS13RRAB","author":"Clara Westbrook","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL47v_xrXckjtCf9dx1HEXYzfhjp7XAnLgduUmBXVzG7XHJ-Q=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-10-26","text":"Fantastic place to get a vehicle from. Great personnel to work with...Mr. Stacy Reese,  and Ms Jeannett were very helpful and a pleasure to work with!\nMake a trip to Jim Taylor Ford in Ruston for your automotive needs. You won't be sorry!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMtcU9EUS13RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIC-qODQ-wE%7C%7C?hl=en","owner_reply":{"text":"Hi Clara, thank you so much for leaving such a wonderful review! We're so glad we were able to provide you with such a great experience. Our staff appreciates you and your business immensely. If you ever need anything else, please don't hesitate to give us a call! ","date":"2022-10-31"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURvcjhlNENnEAE","author":"Nicholas Lococo","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJANlt7LdfHJFMaSNKp0rOUJbf4TKyFRsaJg99c59b5qL0jHw=s120-c-rp-mo-ba12-br100","rating":4,"date":"2022-10-03","text":"Bought a used truck that had a bolt missing on a caliper. Originally offered to fix whatever was broken or get a different vehicle with $1000 off price tag. Left with truck that I bought originally and fixed at no cost to me. I recommend Chad my salesman to anyone, he genuinely cared about the situation and came up with more than one solution to fix the inconvenience.\n\nIn the long run, truck has been a complete dud, it's broke down after less than 10,000 miles with repairs that will cost more that it's worth(transmission). But I suppose they aren't to blame for selling me a used truck.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURvcjhlNENnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDor8e4Cg%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for you review.  We appreciate you and your business now and later.","date":"2019-03-26"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURlMExxa2FnEAE","author":"Bethany Cox","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKisPkBrdhwr6gy-TF25qTSkxiYMvjg4xXqXDcV84iXpXi8Nw=s120-c-rp-mo-br100","rating":5,"date":"2022-09-29","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURlMExxa2FnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDe0Lqkag%7C%7C?hl=en","owner_reply":{"text":"Bethany, we appreciate you taking the time to rate our service! We are pleased were able to leave you satisfied. Let us know if there is anything else we can ever do for you!","date":"2022-10-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNlcF9mYUxnEAE","author":"Robert Nolan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLEafMc7zJj-etas9w9HNFihg-4Y2SsNwi6Xhw9D5r5aoarDA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-09-25","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlcF9mYUxnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICep_faLg%7C%7C?hl=en","owner_reply":{"text":"Robert, thank you for the five star review! We're happy we were able to provide you a satisfactory experience. Please feel free to reach out if you ever need anything else!","date":"2022-09-26"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNlMWNTZjFBRRAB","author":"Randal McNaughton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI7PFL_p1rJ268ZUm_k2UU96yq3Zee_WvELV4HvJaBvyjbLGA=s120-c-rp-mo-br100","rating":5,"date":"2022-09-19","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNlMWNTZjFBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICe1cSf1AE%7C%7C?hl=en","owner_reply":{"text":"Randal, thank you for taking the time to leave us a 5-star rating! We appreciate your business and look forward to seeing you again.","date":"2022-09-20"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNlLWJtRkF3EAE","author":"Rickey Jenkins","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW0_U3V4nST56PSED2KZzBN6Qrw90M55zjq-422VlQI88TT_OU=s120-c-rp-mo-br100","rating":3,"date":"2022-09-18","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlLWJtRkF3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICe-bmFAw%7C%7C?hl=en","owner_reply":{"text":"Hi Rickey, we appreciate you taking the time to leave us a rating. We are sorry to hear we were unable to provide you with a 5-star experience. We'd love to make it up to you. If there is anything we can do for you, please don't hesitate to give us a call.","date":"2022-09-19"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNlNk16UGtnRRAB","author":"Jimmie Richardsr","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIvQgz0-fCvutNwK2lVapZez_s8fzBvjhTC3ggzMciDX-EFFQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-09-05","text":"Happy Trails,  the best.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNlNk16UGtnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICe6MzPkgE%7C%7C?hl=en","owner_reply":{"text":"Jimmie, we're so happy to hear you're so satisfied with the service we provided. We appreciate your business and look forward to the next time we see you!","date":"2022-09-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN1dGFpR0NREAE","author":"Greg Manley","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJWxpwdhohQJokvLzs-UeSop_Z-TleY-tAtvAoIRePenh4pYg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-08-02","text":"Great buying experience with Jim Taylor Ford and Scott Winstead!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1dGFpR0NREAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICutaiGCQ%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for your review, we appreciate you.","date":"2022-12-22"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN1LWJyRlJnEAE","author":"RocketFast Car Wash","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU9BpZwuKShqV3xJ-2MVq6RNZB1oCpiMq42eXHhf39VKjHHzTM=s120-c-rp-mo-br100","rating":5,"date":"2022-08-01","text":"Awesome dealership and great people.  They always take great care of us at Jim Taylor Ford in Ruston.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1LWJyRlJnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICu-brFRg%7C%7C?hl=en","owner_reply":{"text":"We do care about our customers.  Thanks for giving us such a great review.","date":"2022-12-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN1a2RtLWtBRRAB","author":"Emily Brodnax","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWnBGpE0h-Ce0a2nciZCLjcPjQ8xqPpx7dxtKyk8nmpJnJa9BUV=s120-c-rp-mo-ba12-br100","rating":4,"date":"2022-07-30","text":"Took cars for maintenance. Nice waiting room and ferry service in town.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN1a2RtLWtBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICukdm-kAE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your review. We are a locally owned and operated dealership, so of course we want to help you get from here to there.  ","date":"2022-12-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN1dkotN3NnRRAB","author":"Ronald Hale","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWGRT1GUuqVLJDhkDjGMyQhgj1HGfvUQJVdX1D2zmg1cgL6LgkK=s120-c-rp-mo-br100","rating":3,"date":"2022-07-23","text":"No vehicle report card of what was checked during service, I just got a bill","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN1dkotN3NnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICuvJ-7sgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN1clBhM2N3EAE","author":"Chanze Solito","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLS9B-h_HdqXRf26AT1uBcR1jMJtqXFNMkiNYn-tsYO_jvueQ=s120-c-rp-mo-br100","rating":5,"date":"2022-07-22","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1clBhM2N3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICurPa3cw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN1MUxuNTZRRRAB","author":"Josh","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWA8X4DR9KNcCvJZpXageHjak0ksHax957y_tQsgouooxv0U8I=s120-c-rp-mo-br100","rating":5,"date":"2022-07-21","text":"Scott and co did a great job getting me into my 22 Ranger. Production took ages but they stayed on top of it and answered all my questions and concerns.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN1MUxuNTZRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICu1Ln56QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURPcF9uWFN3EAE","author":"Patrick Dispenza","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUpCyZGTw8XUCZhrP9tgisSWZoe4W1cr_c3Pfl-n8v8QHPIoQkcDQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-07-15","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPcF9uWFN3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDOp_nXSw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURPcmJPaVlREAE","author":"Harry Shrell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJCVTBog427UPjCgj9QFkIObXQDQiX9gut5wW78JKFb_hgzFw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-07-11","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPcmJPaVlREAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDOrbOiYQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURPM3Rxdnl3RRAB","author":"Rick Burkett","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKi7r8q4J7LZDZrm9JHMyiH4j_sEZcoIxfHeOBTrejTljbvNw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-07-06","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURPM3Rxdnl3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDO3tqvywE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQyLXJ5OHJ3RRAB","author":"Dale Ward","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVOP7LSApZ6_7bGBGePbvUlxq3lZwA7e6zDzCA2RKCVtkiw63yhgA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-05-12","text":"Great place place to buy a car, truck or SUV","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyLXJ5OHJ3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgID2-ry8rwE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much! We appreciate your feedback and your business.","date":"2022-05-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQyaU1QZlV3EAE","author":"Landon Willis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI6M93GTg-8uN5Ouj4CwBKYB5mPEkBVyb3bM1SkqfRmh8e7KA=s120-c-rp-mo-br100","rating":1,"date":"2022-05-04","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyaU1QZlV3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgID2iMPfUw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMycllLejZ3RRAB","author":"Darren Collie","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL3sefTlsr1mZY6LDrQ9cuyAWDQcJYDqQbPPT2DzxO7DDHmxA=s120-c-rp-mo-br100","rating":5,"date":"2022-04-26","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMycllLejZ3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIC2rYKz6wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURXakt5OU9REAE","author":"mamie hammock","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjX0CF95RteX5S1Iq3TXf4C8G8EFe_wtx4kTRgY7sxK2jqcKhjaN=s120-c-rp-mo-ba12-br100","rating":5,"date":"2022-03-16","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXakt5OU9REAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDWjKy9OQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNXXzlHSkdBEAE","author":"A M","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWFWvlvjTWloNlu3VaECeYTt04pIRIzbdsCkpztlXU1-zg27gvy=s120-c-rp-mo-ba12-br100","rating":3,"date":"2022-03-11","text":"They were helpful but the inventory shortage is hurting every one","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXXzlHSkdBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICW_9GJGA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNXbjktNmlRRRAB","author":"Christy Batterton","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUlBRPaSFuHDhngI9Hs704YHQPYa3rCrnIr9FpfsEhBmVvyDYCjyg=s120-c-rp-mo-ba12-br100","rating":1,"date":"2022-03-10","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXbjktNmlRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICWn9-6iQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNXdGEzYTNBRRAB","author":"Eric Sutherland","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUHfx3MaU19X-hb8ClB5THFx_HULqBciO6nGPvEQ-OsZgTV91fp=s120-c-rp-mo-ba12-br100","rating":3,"date":"2022-03-03","text":"Lack stock and seemed rather poor in their engagement - salesperson showed me used when I was interested in new then had me wait while they met with their boss only to tell me \"it was nice to meet me.\" Given Ford has many options  on their website(Maverick is exciting), I had to later learn about them from word of mouth rather than the salesperson who met with me. Meanwhile they were quick to collect my customer data yet don't provide prices on their website... very sus.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXdGEzYTNBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICWta3a3AE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your feedback. We appreciate the opportunity to assist you and are sorry we could not earn your business. The orders for Mavericks have been placed on pause by Ford. The will resume taking pre orders again but we are uncertain of that date. Sorry for the inconvenience this may have caused.","date":"2022-03-03"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURtMDluNUJ3EAE","author":"Alfred Sanders","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKdRoLVFIRmmraB-NcvmjUrXOMkTmdgTwtvpIxjnnXbIsWDrA=s120-c-rp-mo-br100","rating":5,"date":"2022-02-08","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtMDluNUJ3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDm09n5Bw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURtcm9fdGVBEAE","author":"Jason Garris","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJS5qKDZq9dBQ2GgvfZ7vZ2bw4WcDhfSPHq7cc05msYgoE98Q=s120-c-rp-mo-br100","rating":5,"date":"2022-01-28","text":"Service dept has always worked hard to get my truck into the shop when i have any issues.  They work fast to resolve the issue.  I use my truck to make my living.  So when i need a service or repair Jim Taylor service dept work fast to keep me rolling.   Thanks","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtcm9fdGVBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDmro_teA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNtdUxPR0J3EAE","author":"Jad Awale","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKjsrO8c3pttYlDl1Jjtpo5Y3BwjNAqn5ZyH2HxyHrf4xdqmQ=s120-c-rp-mo-br100","rating":5,"date":"2021-12-18","text":"Great experience. Darren is one of the most genuine sales professionals I’ve worked with. Fair prices and great quality here.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtdUxPR0J3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICmuLOGBw%7C%7C?hl=en","owner_reply":{"text":"Thanks so much! We appreciate your business.","date":"2021-12-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURHejZPZXpRRRAB","author":"Bill Wilson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVwlCprGEcNX5HEXJchA_TNxSKGBhpX3MqBlKES2_aOcA8gDPPEUw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-12-13","text":"Parts man ordered needed part and got next day! Ford brand part a little more expensive than will fit (windshield washer hose) but it was perfect fit and I couldn't believe it came with exact fit push in mounting pins! Will fit I had tried was exactly that (will maybe fit), it did not!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHejZPZXpRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDGz6OezQE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much! We appreciate your business.","date":"2021-12-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURHcElHTEd3EAE","author":"Marcus Brown","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXXKokhCWNXqjZQibrFkNAg1MROjgLannE7EeauW0eWKqs8bbU=s120-c-rp-mo-br100","rating":5,"date":"2021-11-18","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHcElHTEd3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDGpIGLGw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURHNFBINUxnEAE","author":"Buddy Mccaa","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWlsszlRXgISB_ZltBWkXm0f488UQK7R4DJZwmmy7q0_xMB6LY=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-11-15","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHNFBINUxnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDG4PH5Lg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ2aXJTM2hnRRAB","author":"Kalico James","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUfhHiTVSRk7Grbj714j3NHNlqZDM-1ZKuj9fhEZNr5mQMi-2Xe=s120-c-rp-mo-br100","rating":5,"date":"2021-09-25","text":"Darren Collie went the extra mile helping me find a vehicle to fit my needs would definitely recommend for anyone looking for a vehicle quick friendly service would definitely do business again","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2aXJTM2hnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgID6irS3hgE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much! We appreciate your business.","date":"2021-12-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3N1k2RXN3RRAB","author":"Tedde Woods","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ9XDxybUazZ24aHHx6pwr8j3bS_-U3Q_KsopTAiKMvcDX2vQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-09-21","text":"Happy they will take care of you and get the job done right","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3N1k2RXN3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICw7Y6EswE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much! We appreciate your business.","date":"2021-12-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM2a29HQklnEAE","author":"Michael Wysinger","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL12feGJJkOxL6epXwlddRZWhdpp-XqKZGDRuWwMwgU3QRwjQ=s120-c-rp-mo-ba12-br100","rating":2,"date":"2021-09-02","text":"Slow service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM2a29HQklnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIC6koGBIg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM2c0ptdHVRRRAB","author":"Lowell Mize","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ31GMdcsQheZmo3EJhWAjVA-dqbvq-VZFEig0BSMNySFOU-g=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-08-28","text":"Great information and friendly service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2c0ptdHVRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIC6sJmtuQE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much! We appreciate your business.","date":"2021-12-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURhaG9ybjNnRRAB","author":"Shane Grubb","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXfhHd-eFsdS_R_JqDOeuqLpCo7_irVoSktOwGS7BctfWMAF9RS=s120-c-rp-mo-br100","rating":5,"date":"2021-08-20","text":"Great dealership from top to bottom!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURhaG9ybjNnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDahorn3gE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much! We appreciate your business.","date":"2021-12-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNhM3NXMmdBRRAB","author":"Jean Sanders","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWwou3vfSRQvC9nPzjDUHxvjEo2iGaRvuDndM1Rb2NUVqll9GY=s120-c-rp-mo-br100","rating":5,"date":"2021-08-01","text":"Darren Collie at Jim Taylor Ford helped us find a great deal and a safe car for our daughter! This is our 3rd purchase from Jim Taylor Ford.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhM3NXMmdBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICa3sW2gAE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much! We appreciate your business.","date":"2021-12-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURxci1qSmJBEAE","author":"Justin O'Neal","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV3tMmV5YK50btAzag5MWwwfFT1RypGouGxDThjbY2VFdwODM1T_g=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-07-19","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURxci1qSmJBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDqr-jJbA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURxMThtZHB3RRAB","author":"Bruce Spillers","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLJO01qdvF5j_Gf2S9YD7f-Jkv3MDSd4Q4iYEBAyoRzVhnlpQ=s120-c-rp-mo-ba12-br100","rating":3,"date":"2021-07-18","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURxMThtZHB3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDq18mdpwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURxMmFHR09nEAE","author":"Dolores Brister","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWZI1DIOISbAOZ41R6Yi5Py11lsGchdf4q73TjYVkh8LiI2oOSjyQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-07-13","text":"I'm not a regular customer of this location,  but will seriously consider it for future purchases. I stopped in recently because I had a cover dragging underneath my car from a different oil change facility in a different city.\n\nThe service crew at Jim Taylor had my car up on a ramp, removed the cover, and had me on my way in about 15 minutes!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURxMmFHR09nEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDq2aGGOg%7C%7C?hl=en","owner_reply":{"text":"Thanks so much! We appreciate your business.","date":"2021-12-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURxOU51NHdnRRAB","author":"Abigail Mercer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIY6rRpfUB7TRbgkJNtCU_vdeqF1xQibGeGXk7K5absQOyzcg=s120-c-rp-mo-br100","rating":5,"date":"2021-06-30","text":"Caleb did a wonderful job. He answered all questions and made the buying experience at Jim Taylor Ford such a breeze. The whole experience could not have been any easier.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURxOU51NHdnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDq9Nu4wgE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much! We appreciate your business.","date":"2021-06-30"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURxNkktN1dnEAE","author":"Izzie Grigsby","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXKuFrjwtxvpJKAh4WbTLTJW6q3QM1Jm4-JTG77Cvidc6M_Tw_v=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-06-27","text":"Really Nice employees and salesmanship was great My mom walked away with a nice ride for an affordable price","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURxNkktN1dnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDq6I-7Wg%7C%7C?hl=en","owner_reply":{"text":"Thanks so much! We appreciate your business.","date":"2021-12-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNxbXU3Uk53EAE","author":"Alice Jane Hammett","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKbOtP_dJpmEsKUZ0n52sTZljTKlgJIzEduWg5JLmf4DK1dxg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-06-03","text":"Service was excellent. They called before doing an expensive job to get o.k. They returned our car clear and looking and driving great! Thank Jim Taylor Ford!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNxbXU3Uk53EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICqmu7RNw%7C%7C?hl=en","owner_reply":{"text":"Thanks so much! We appreciate your business.","date":"2021-12-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNxaUp5YnJBRRAB","author":"Reginald Gaines","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVZdCUMmpwDE8IPJv2SHQpdp6B2mgdYfKgitOzsA7ngP2L_94YZ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-05-24","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNxaUp5YnJBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICqiJybrAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURLajY3M293RRAB","author":"Trent Page","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ52n4qM-ZbM9CeemgDNEH1ogeP8sb7_7DRknfxXiSW30sx=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-05-20","text":"Friendly and completed my repair in a timely manner","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURLajY3M293RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDKj673owE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for choosing Jim Taylor Ford for your service needs! We appreciate you.","date":"2021-05-21"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURLMTh5elN3EAE","author":"Eosian Rios","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXwbXu5F1LuAnzJng3pxXFWq1ZByGLofikb6Bu2Wm0GnkJozU77Xw=s120-c-rp-mo-ba12-br100","rating":3,"date":"2021-05-19","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLMTh5elN3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDK18yzSw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURLN2VDMklnEAE","author":"Beverly ONell","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWAE480cQM6Eeh0ayODRSQMGi5JcFac2Veh0h2s212-po84LfC1=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-05-16","text":"Thank you to Sheryl Eagle, Service Advisor and her Service Tech  We were passing through Ruston pulling our rv with our f250.  Sheryl got us diagnosed quickly.  We were back on the road in less than 2 hours.  Thank you Sheryl.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLN2VDMklnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDK7eC2Ig%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for letting Jim Taylor Ford and Mrs. Sheryl Eagle assist you. We appreciate you!","date":"2021-05-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURLdm9ieFBREAE","author":"victoria zeringue","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKKk05pVzke0CyBuYjKQzlLqb0EtLHeCYOfaOzgJd6YSJPT2g=s120-c-rp-mo-br100","rating":1,"date":"2021-05-12","text":"If I could give ZERO stars I would.  The management team are grade A pansies.  They pawn off customer service issues to a sales person that has no idea what’s going on.  Don’t return phone calls. The GM is an imaginary person because at this point does he even exist? I’ll be going through BBB LMVCC and any an all other avenues out there.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLdm9ieFBREAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDKvobxPQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURLX3JLeFR3EAE","author":"Alicia Bailey","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVsGKe8AYPAkI3CeCgycII8aMGhGRADm9VRS3HO1Q7RO8is87va=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-05-12","text":"Very friendly and courteous w, service was fast and exactly the price I was quoted.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLX3JLeFR3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDK_rKxTw%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for your review and we appreciate your business.  Please reach out to us at any time.","date":"2021-05-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURLLXV6UDBRRRAB","author":"Janice Goforth","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKRMpgeElUKEFClSv3HkL_Mcrj-WGJ1J9anHh-X1PISxvS_Hw=s120-c-rp-mo-ba12-br100","rating":4,"date":"2021-05-09","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURLLXV6UDBRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDK-uzP0QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNLLTV5UGRBEAE","author":"Tammy Barber","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWXMWT0x8JjetH9xOIAmANKGz5Luf4rTvOHM6gAYYvb0LFTVK_S=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-04-20","text":"Helpful","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLLTV5UGRBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICK-5yPdA%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for you review! We appreciate your business.","date":"2021-04-21"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN5OXZXUzBnRRAB","author":"Juan Ortiz","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIFJOSmTRtAw7Kmruj3HRO4zdcZWR-q--Hg6uBzqF8ZN_kBtw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2021-01-30","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5OXZXUzBnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICy9vWS0gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURTcHM3QTl3RRAB","author":"Jason D","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV82g4HpfnXwjL2cUuvrnhPsjG9N8FzQrH5tDRZMJ3aHJoIhFLL6A=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-12-23","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURTcHM3QTl3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDSps7A9wE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the great review. We appreciate you!","date":"2020-12-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNTaU5YUWVnEAE","author":"Lane Carter","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVNzT8mP_2kZE79m017N0kIHqEMYhTHSm7iYYBEXeG3YGuVkz5z=s120-c-rp-mo-ba12-br100","rating":5,"date":"2020-12-13","text":"Had exactly what I needed when I needed it","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNTaU5YUWVnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICSiNXQeg%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for your review. We appreciate your business!","date":"2020-12-15"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURpcGFEVnJ3RRAB","author":"Michael West","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWQpBf_Fd0MBuw40AtQydB7uWzuq_2YSoPwSBefxqigOiRxOBLE=s120-c-rp-mo-br100","rating":5,"date":"2020-12-10","text":"Fine people","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURpcGFEVnJ3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDipaDVrwE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your kind review. We appreciate you!","date":"2020-12-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNpOV8yV25nRRAB","author":"Deline Harper","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUzM3nQUdqYIfPojlL6BTFWps1VFniuuHgpZz8e312M2xoL0DFy=s120-c-rp-mo-ba12-br100","rating":2,"date":"2020-11-18","text":"My salesman Chris Willis was awesome. The service department on the other hand is horrible. They do not seem to care. I was told twice you can't make appointment for service work and today was told I could make an appointment to have software update. So which is it?  Second visit they had ordered wrong part. Four months passed, I never heard from them so I called to see what problem was...they never ordered part til after I called. Absolutely unprofessional!!! Told them they messed up the dvd player when fixing ac in seats on second visit and they completely ignored the problem. Guess I'll be paying another $100 to different dealership to get other problems resolved.  I do not recommend this dealership because of service department.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNpOV8yV25nRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICi9_2WngE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your review.  Customer satisfaction is our #1 priority and service after the sale is extremely important to us.  Our manager will contact you today concerning your issue. We appreciate your feedback and your business.  Thanks so much for shopping with us.","date":"2020-11-18"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNpcXAyby1nRRAB","author":"Kewania Calahan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLLp4oLMcDz85RSWmqUkAiPMOoKh7ruJCCzSFp5TTZh-8gV8g=s120-c-rp-mo-br100","rating":5,"date":"2020-10-28","text":"Excellent Service!!Great Customer Service❤","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNpcXAyby1nRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICiqp2o-gE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your kind review. We appreciate you!","date":"2020-12-10"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURDbHA3VDRnRRAB","author":"Jeremy Jones","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLndo8a-VTWepK8dwVHHhj5w0pLrMx6iFFnwCbYw55fkC1stg=s120-c-rp-mo-br100","rating":5,"date":"2020-09-25","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDbHA3VDRnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDClp7T4gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURDbE91TEhnEAE","author":"Shay Chandler","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXPYDb0uAbs2EW2oXCNoAS50ABJVXg3zgr7s1raIc_PiGWKnfc=s120-c-rp-mo-br100","rating":5,"date":"2020-09-15","text":"Ryan Erxleben took care of me here and did a wonderful job I will definitely be back with my Ford business. Steve was a great manager to deal with as well","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURDbE91TEhnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDClOuLHg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURDaU4zNnFBRRAB","author":"Christy Mayfield","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIUVny7GPRaW4Pp8Y0yk2jKJyNSXm1Mx8-d2WDbNCGfYXOhGQ=s120-c-rp-mo-br100","rating":5,"date":"2020-09-12","text":"I truly have to say that Micheal in sales worked so hard to get us a not just a vehicle but a brand new vehicle. My credit is not all that great so you know how that goes . By the end of the day I left driving a 2020 Ecosport brand new . We came across bout four complications but he was willing and worked very hard to make it work and did .\nThank you Micheal","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDaU4zNnFBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDCiN36qAE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for your review and your business. We appreciate you!","date":"2020-09-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQ4ODlTTjl3RRAB","author":"Austin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK6py7qn5dbgYHCLhHTC-KYI0I5upXstJbnk5dvvvTV2bqcDw=s120-c-rp-mo-br100","rating":1,"date":"2020-07-28","text":"I've been to this dealership twice for warranty work and there's been a problem each time. It took over 3 weeks for Vincent, the service manger, to contact me despite calling him frequently just for my claim to be denied although it shouldn't have been. Thankfully, I took my vehicle to JPS ford in Arcadia, where my claim was approved in the same day and my issue was resolved. Would not recommend this dealership to anyone looking for reputable service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ4ODlTTjl3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgID889SN9wE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the review.  I am giving this to our general manager and he will look into this for you.  We appreciate you and customer satisfaction is very important to us.","date":"2020-07-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM4dXM2aG9RRRAB","author":"Stephany Jackson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKeIhwkKejsrxGwPO8rr5P4tnaX35NUIaKAubBHFVwaWginsg=s120-c-rp-mo-br100","rating":5,"date":"2020-07-03","text":"Darren Collie made a buying a new vehicle so easy!! Best car experience I’ve ever had. I highly recommend asking for him at Jim Taylor Ford.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM4dXM2aG9RRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIC8us6hoQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM4bXB2YTVRRRAB","author":"Jerry Lockwood","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJJ3XYNctpWi8pdLGfP9HSbONEollgscnkalRs9lfLPjk9wrw=s120-c-rp-mo-br100","rating":5,"date":"2020-07-03","text":"Our salesman, CHRIS WILLIS, has made what is normally a stressful situation buying a car the easiest and stress free experience anyone can have. The professionalism and manner in which he took care of business is beyond reproach. Thanks to Jim Taylor Ford of Ruston for a smooth transition.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM4bXB2YTVRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIC8mpva5QE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUM4MHBhbkl3EAE","author":"Fanese Cowan","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI0xt7iCN82f_vBsLdxod6ChmBJpINizC-6SzKMZdEHRos5Ww=s120-c-rp-mo-br100","rating":4,"date":"2020-06-29","text":"Long wait. Get there early.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM4MHBhbkl3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIC80panIw%7C%7C?hl=en","owner_reply":{"text":"Thanks for your feedback.  We appreciate your business and apologize for the wait.","date":"2020-06-30"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUM4dElTbnJRRRAB","author":"Brandy McDaniel","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW9zrGwRY66E90dB7-tIBRFGhhnRqOZAHQ_dO_E9BNfy3KvPinLWA=s120-c-rp-mo-br100","rating":5,"date":"2020-06-25","text":"They worked with me and I was coming from out of town. All of the associates I talked to were nice. Darren Collie was my salesman and he was with me through every step of the sale. He went above and beyond to get me set up to drive my car off the lot.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM4dElTbnJRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIC8tISnrQE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much!  We appreciate you!","date":"2020-06-27"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURjajlUY3l3RRAB","author":"Audra Violin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUjTcCkvSdQD45r1-Igl9PZbyvEUyqAJXvmIKprc00iA2xIUDFZ=s120-c-rp-mo-br100","rating":5,"date":"2020-06-20","text":"Chris Willis and Chad were great! They made buying a new car easy! And great service after the sale. Couldn't be more pleased!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURjajlUY3l3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDcj9TcywE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURjcEx6dUtREAE","author":"NATE5804","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKxSBHTvM_5AY0yFToZ9TtWDwa1qx4G-SJ_uSm3J9AgBBfQMg=s120-c-rp-mo-ba12-br100","rating":4,"date":"2020-05-24","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURjcEx6dUtREAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDcpLzuKQ%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for your review.  We appreciate you shopping with us!","date":"2020-05-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNjMGJIcmpRRRAB","author":"Larry G.","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKqjhcPq7_g9DgKVvBg-JarNT7cMGk-_7axhisPP6dwUNKWbw=s120-c-rp-mo-br100","rating":5,"date":"2020-03-13","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNjMGJIcmpRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICc0bHrjQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURzc3ZUZFFBEAE","author":"Angelle Thompson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJDsiZI6SdMu7gcsMfyO12C1Zl2PcgRDlkHr_bWzvPsbi-Czw=s120-c-rp-mo-br100","rating":1,"date":"2020-02-28","text":"Here is my story! Yes story! I DO NOT recommend these crooks! Yes they will give you a good deal for a lemon!! I went here to originally look at a different vehicle then I purchased( I also had a pre approved loan through my bank) so when I didn’t like the car we went seen I asked if there was any other vehicle similar to the one we seen with same price tag. I was brought to a 2012 Ford Explorer limited. It had all bells and whistles! Test drive went good (except at time radio/ Ac touch screen wouldn’t turn on, which they got working prior to me purchasing)\nSo now I purchased car( not realizing I was NOT given a warranty on it) I leave noticing that when driving felt as if car wanted to take me to side when I went over even smallest of bumps. I play it off maybe it’s in my head. Two weeks in AC stopped blowing cold. I blew it off thinking something miner. One day driving in rain and I feared for my life scared I was going to drive into someone or off the road because it was like the car was roller skating on hwy, blowing that off thinking tires, I bought two back tires weekend before New Years )Then noticed when shifting gears it was sticking( it would jump when I would put in other gear and as driving and it was trin to go into 2 and 3 it would jump) I played that off thinking I was doin something wrong. It kept getting worse as the days went on. I called my sales guy and I felt like he was giving me the run around. Eventually telling me to bring it in so they can see what was goin on. I take there on a Wednesday two weeks after purchasing tires, to be turned away because sales guy never informed them I was coming, and I needed to get two tires before they could anything else and guy that looks at used cars wasn’t there! I left mad off course. That Sunday my car wouldn’t move out my driveway! I ended up having to get a tow truck to bring to them. When speaking g to sales guy I asked look I pay a note in this and it was 13k being nice trin to see if they would take care of me! I kept being told “we will check it out and go from there but we aren’t obligated to do anything being you have no warranty but let’s see what we can do” then I’m also told for us to check it out it’s a diagnostic fee of 100$ (I got car end of oct and it’s first week of Jan) I said y’all wait for y’all to have the car in y’all possession broken after I went there days before and no one told me about the 100$. A week later I was told that the left side bushing and seal kit needed to be replaced and the left side transmission drive ankle and it was 850$(not including issues with the driving part nor AC) I was taking step at time. Spoke to sales guy to be told they won’t do anything for me! So I’m stuck wit a note and no car! I waited for the little money I got from taxes to get fixed and told them to check out the driving part and AC to see what’s wrong! I went to pick up today! I leave and my car is slipping still! And AC doesn’t blow cold! I turn around go back to be told that transmission has to get used to having fluid again give that time! And they were advised by managers not to touch my AC!! So I don’t even know what is wrong with it! I was also promised two tires that I ever got!\nSo NO don’t go to this dealer! They sale lemons!! I will never buy one from here again and I will tell anyone I can not to go here after this was my first purchase! They even trying to blame my bank for me not having a warranty being I got outside financing. They just want to screw people and feed them lies! If you want a lemon car ur will def get one here!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURzc3ZUZFFBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDssvTdQA%7C%7C?hl=en","owner_reply":{"text":"Thanks for your review.  If you would like to speak to a customer care representative, please call (318)255-2590.  Customer satisfaction is important to us.","date":"2020-02-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURzckpLSmFBEAE","author":"Steve Thurmon","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI1njNUxzubt1ocM2VwaB5POmGge3Hlk6Wc6tbxz8xcoe9-VQ=s120-c-rp-mo-br100","rating":4,"date":"2020-02-25","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURzckpLSmFBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDsrJKJaA%7C%7C?hl=en","owner_reply":{"text":"Thanks for your review.  We appreciate all feed back.  We appreciate you!","date":"2020-02-25"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNzOVBtRVFREAE","author":"Donnie Frost","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIPTdiqVWMk8XWwoEdfT5cxP51Bu82xS1Xe_oh4aG9GE8In6g=s120-c-rp-mo-br100","rating":5,"date":"2020-01-28","text":"I appreciate Steve at Jim Taylor he Really goes above and beyond to help you","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNzOVBtRVFREAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICs9PmEQQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for letting us know.  We would love to speak to you about any issues you are having.  Could you please contact Shelley at (318)255-2590.  We aim for 100% customer satisfaction and would like to resolve any issues you are having.","date":"2020-01-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNzaEtXdl9RRRAB","author":"Shayla Jones","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXJUXJT0IHyCjI83S-BcpseEb9ZETz366Z50WUrl3mmXKtMABSo0w=s120-c-rp-mo-ba12-br100","rating":4,"date":"2020-01-22","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNzaEtXdl9RRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICshKWv_QE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your review.  We appreciate your feedback.  Thanks for shopping with Jim Taylor Ford.","date":"2020-02-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURNbjVMOXpRRRAB","author":"Donna Carmena","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIwSXJMl6TzzQCGw-QhJJxyzDeUlvvwPENli7L9fskfj3XqkA=s120-c-rp-mo-br100","rating":5,"date":"2020-01-16","text":"I could not be more pleased with the Jim Taylor Ford/Lincoln dealership in Ruston LA. I moved to N LA 10 months ago and I used the dealership in the town I live in and was never so disappointed, so I drove the 30 miles to Jim Taylor without an appointment. I was greeted the minute my truck door opened as my first visit was ‘The Works’ which was total oil change, tire rotation and completed service of engine and fluid levels, etc. when they told me my vehicle was ready my truck had been vacuumed and washed and I was floored. In all my years of having ‘The Works’ completed it was the first wash and vacuum that was ever done. The Service Department and all of the service employees were outstanding. My second visit was just as great. I replaced my back brakes which I was informed on my first visit I need to have done plus had The Works package. When I arrived for my second visit I was greeted by salesman Dan Stolz asking if I wanted to sell my truck.  I met with Dan yesterday who spent several hours with me. Even though I left without reaching an agreement I will recommend Jim Taylor yo everyone. I have received two calls today telling me they are still there for me if I needed anything. One call was from Dan, the other from a customer rep. I have had many years experience with Ford dealerships as my Ex was a top rated Ford mechanic for over 25+ years.\nThank you again for your service and dedication.\nDonna O Carmena","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURNbjVMOXpRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDMn5L9zQE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for your kind review. 100% customer satisfaction in our service and sales department is our goal. We appreciate you!","date":"2020-01-18"},"verified":true},{"id":"ChRDSUhNMG9nS0VJQ0FnSURNc2ZreBAB","author":"Alan Parker","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUwPQBMCYuQpkqU98RlHfUhsiESGG9zTjed9BGGLKg2z5go6YKq=s120-c-rp-mo-ba12-br100","rating":3,"date":"2020-01-03","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChRDSUhNMG9nS0VJQ0FnSURNc2ZreBAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDMsfkx%7C%7C?hl=en","owner_reply":{"text":"Thanks for your review. We appreciate you.","date":"2020-01-03"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURNd29yMjZnRRAB","author":"Jacob Clemmensen","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKmDJAeJZDBoG3tDNH0TNQc_SE8OPRhtfmimfHti6NLdtYEnw=s120-c-rp-mo-br100","rating":1,"date":"2019-12-22","text":"Crawled into this dealership off the interstate because my truck was handling dangerously. They were a little busy that day but the Ford techs onsite wouldn’t give me five minutes for me to explain what was going on. Luckily another ford dealership 30 minutes down the road worked with me and got it fixed.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURNd29yMjZnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDMwor26gE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your feedback.  Customer satisfaction is very important to us and our general manager will be following up with you.  If you do have any time, please call (318)255-2590 and ask for Shelley.  We appreciate you for stopping in and apologize for any inconvenience.  You are important to us.","date":"2019-12-23"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNNeC1iZ0ZREAE","author":"Hotmomma","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLXXbOnTbJcuYwFY_wrm0nL-GIBS9tZBxeyL2qIrUDHTHNfDQ=s120-c-rp-mo-ba12-br100","rating":1,"date":"2019-12-08","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNNeC1iZ0ZREAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICMx-bgFQ%7C%7C?hl=en","owner_reply":{"text":"Thanks for giving us your review.  We appreciate any feedback.  If you would like to speak to a customer service agent, please call (318)255-2590","date":"2019-12-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNNeTczYm13RRAB","author":"Jesse Collinsworth","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLKypgZELv87gbPgfckdeQE3BQG8xbD4ESpTJV3fxCqPU6riw=s120-c-rp-mo-br100","rating":5,"date":"2019-12-05","text":"The salesman work hard for his sale but a very pleasant respectful staff","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNNeTczYm13RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICMy73bmwE%7C%7C?hl=en","owner_reply":{"text":"Jim Taylor Ford Lincoln would like to thank you for your review. We appreciate you and your business.  It was our pleasure to help.","date":"2019-12-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUQwMUxPcmlRRRAB","author":"Rex Lofton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLy-05gXJeT66sKB8lY3FrrKPpvqz1S2WCrI0VdTYgmZNOjdA=s120-c-rp-mo-br100","rating":5,"date":"2019-10-24","text":"Loved the experience that we had here. Purchased a Lincoln MKC from Johnny. He is amazing. He took the time to find us exactly what we wanted, was patient, and extremely helpful. If I ever need to purchase another vehicle, I know exactly who to go to. The entire experience was amazing from start to finish with him.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQwMUxPcmlRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgID01LOriQE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for your review.  We appreciate you and strive to reach 100% customer satisfaction.","date":"2020-01-18"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUQwdEpTRmJ3EAE","author":"Rachel Nicole Ates","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUS4Pn5pb3MALFSdORvq_O6vyWK5yIM4TD_BIrP1cmpBGCZPCtphw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-10-24","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQwdEpTRmJ3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgID0tJSFbw%7C%7C?hl=en","owner_reply":{"text":"Thanks for shopping with Jim Taylor Ford of Ruston.  We appreciate your business.","date":"2019-10-24"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMwbGJLeW53RRAB","author":"Joshua Smith","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJpClePBOLPJsPqQDMZar9GKiRXjtdXvdLzcoQPt2sofpnNaw=s120-c-rp-mo-ba12-br100","rating":1,"date":"2019-10-04","text":"If I swap HD truck manufacturers, it’d be because of this dealer.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMwbGJLeW53RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIC0lbKynwE%7C%7C?hl=en","owner_reply":{"text":"We would like to thank you for the feedback.  Please call us at (318)255-2590.  We would love to discuss this with you.  100% customer satisfaction is very important to us.","date":"2019-10-08"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMwdm8tZ1pREAE","author":"Cari Fallin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVZ-PDPji-i_7TL5LaDMNwqZYfyep2xzAsahAK__KWAPb1Odmo=s120-c-rp-mo-br100","rating":5,"date":"2019-09-28","text":"Ryan Erxleben made our buying experience so easy! He got us the truck that we wanted. There was no hassle. The finance department, great! Everyone is so friendly and willing to help! I highly recommend going and seeing him for any of your vehicle needs!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMwdm8tZ1pREAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIC0vo-gZQ%7C%7C?hl=en","owner_reply":{"text":"Jim Taylor Ford of Ruston would like to thank  you so much for your kind words.  We strive for great customer service in all our departments from sales to parts to service.  Thanks for your business.  We appreciate you!","date":"2019-09-28"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMwbk1pWkR3EAE","author":"Mark Williams","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJlXkC8WRrocUqnldMfZN-7j-icZn93o7n05P5Z6_jvZjjvvA=s120-c-rp-mo-br100","rating":3,"date":"2019-09-18","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMwbk1pWkR3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIC0nMiZDw%7C%7C?hl=en","owner_reply":{"text":"Jim Taylor Ford Lincoln of Ruston would like to thank you for your review.  Any feed back is always appreciated.","date":"2019-09-18"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUMwcU5YVTV3RRAB","author":"Melba Burson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLYdjx0QIc0C5D3WUch8miTUFttF_p3QY-M5nc_Mng0cGEjLw=s120-c-rp-mo-ba12-br100","rating":3,"date":"2019-09-13","text":"Looked at a truck for a friend. Johnny Mohawk was nice & is still watching for sometime for my friend. Nice place.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMwcU5YVTV3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIC0qNXU5wE%7C%7C?hl=en","owner_reply":{"text":"Jim Taylor Ford of Ruston appreciates your review. Feed back is always appreciated. Thanks for your business.  We are here for all your automotive needs.","date":"2019-09-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUMweUptX1BnEAE","author":"William Avant","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJZB5sv2Fk9IVKm3qrR7Fs18-nJ_31pYKEEhQ0ske3EGaQa3Q=s120-c-rp-mo-br100","rating":5,"date":"2019-09-12","text":"The only reason for 5 stars is because they don't have 10. I've bought a lot of vehicles in my life and by far this is my best experience yet. You won't find anyone better than Darren Collie. This man handles his business and is extremely knowledgeable about Ford. Highly recommend Darren and Jim Taylor Ford!!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMweUptX1BnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIC0yJm_Pg%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for your review.  Jim Taylor Ford of Ruston appreciates any feed back.  Thanks for the opportunity to serve you in all your automotive needs.  We appreciate your business.","date":"2019-09-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURVcGYzMVhREAE","author":"Billy Hall","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWPNitZ8kTo5WjRSnEgd86brkKTmkURAlO0g0Rb34dD6ScJLThzgA=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-08-30","text":"Fantastic service department!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURVcGYzMVhREAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDUpf31XQ%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for your review.  Jim Taylor Ford of Ruston appreciates any feed back.  Thanks for the opportunity to serve you in all your automotive needs.","date":"2019-09-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURVenVIVkhnEAE","author":"Rod Ebeyer","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJUbKI_RzCAu1DzvX7g6Fn6CP7NSQZ4GPxbGnuWS34Icw-b=s120-c-rp-mo-br100","rating":5,"date":"2019-08-23","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURVenVIVkhnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDUzuHVHg%7C%7C?hl=en","owner_reply":{"text":"Thank you for the five-star rating. We truly appreciate the support. At Jim Taylor Ford of Ruston we are here for you!","date":"2019-09-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURVeXR6enNnRRAB","author":"Noel Elizalde","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVPVTMsfKvHi6Zf4lWP3Xlw4wLjH5-LEdgN8PAob4t9ZigHTlzi=s120-c-rp-mo-br100","rating":5,"date":"2019-08-19","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURVeXR6enNnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDUytzzsgE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the five-star rating. We really appreciate the support.","date":"2019-09-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURVX01MQlVBEAE","author":"Kathran Randolph","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLFWmF1LH3Kg9qHR0btgG4caX-PgndZ950pySmXVMJoVz3k=s120-c-rp-mo-br100","rating":5,"date":"2019-08-17","text":"Larry Gipson is a great salesman who gives his customers excellent service without pressure. He explains the options and allows the customer to make a decision about a purchase.  He will sell me my next car.  I hope that others will see this an consider asking for Larry Gipson when seeking a car to purchase.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURVX01MQlVBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDU_MLBUA%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for your review.  We appreciate your business!","date":"2019-08-17"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURVbk9HTzFRRRAB","author":"Chris Bass","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLKetX4nO1GIgA3hc9k17pu9enjCQhNeiI-pQDcHUMmDtPNng=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-08-17","text":"Bought my second new truck here in less than a year... both times have been great experiences.. fair deals and quick financing.. will definitely buy here again","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURVbk9HTzFRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDUnOGO1QE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for your review.  We appreciate your business!","date":"2019-08-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNVai02UFZnEAE","author":"Jason Glasscock","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXzTWP3WGj9fD6wJq1nZm6U8ZNtluA04cA8TQeiCnn1PTQ3MuAt=s120-c-rp-mo-br100","rating":5,"date":"2019-08-08","text":"Very friendly people. Costumer service was Excellent.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNVai02UFZnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICUj-6PVg%7C%7C?hl=en","owner_reply":{"text":"We at Jim Taylor Ford & Lincoln of Ruston appreciate your feedback.  We strive to give 100% customer satisfaction in all areas of our business, from new and used sales to service, parts, and collision repair.  We appreciate your business!","date":"2019-08-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNVcmR6TDZRRRAB","author":"James FRO","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXn9_S_bvbCGgakhWNDx6ipX-eIMceLQ8AwzVPsecvwFe5FGZ8=s120-c-rp-mo-br100","rating":2,"date":"2019-08-01","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVcmR6TDZRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICUrdzL6QE%7C%7C?hl=en","owner_reply":{"text":"Jim Taylor Ford of Ruston appreciates your review. Feed back is always appreciated. Thanks for your business.  We are here for all your automotive needs.","date":"2019-09-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNVN3Blb1BBEAE","author":"Tina Gray","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWZFqfZZUNXjLR5dFIA9Evyo7wbD0RKJHQqnBDZ8qikIx2Yvvht=s120-c-rp-mo-br100","rating":5,"date":"2019-07-24","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNVN3Blb1BBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICU7peoPA%7C%7C?hl=en","owner_reply":{"text":"Thanks for the kind rating. We greatly appreciate your support. We at Jim Taylor Ford of Ruston are committed to customer satisfaction in all your automotive needs.","date":"2019-09-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNVa3I2QmlBRRAB","author":"David Smith","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ063TUphV9F7sPiXBS6fIq2e2bkhBq48E6ONc2yh2ZPWTApA=s120-c-rp-mo-br100","rating":5,"date":"2019-07-22","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNVa3I2QmlBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICUkr6BiAE%7C%7C?hl=en","owner_reply":{"text":"Jim Taylor Ford of Ruston appreciates your review. Feed back is always appreciated. Thanks for your business.  We are here for all your automotive needs.","date":"2019-09-13"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURrOWZyb1RBEAE","author":"James Williams","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKEQ8zlIJwOFcy7I-ZHzzZS9ehVRYXFUgfvpaGqjfzkvJXqtA=s120-c-rp-mo-ba12-br100","rating":3,"date":"2019-07-03","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURrOWZyb1RBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDk9froTA%7C%7C?hl=en","owner_reply":{"text":"Jim Taylor Ford of Ruston appreciates your review. Feed back is always appreciated. Thanks for your business.  We are here for all your automotive needs.","date":"2019-09-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURrcGRpWnJBRRAB","author":"Jan Frazier","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWB4rLSTSXsc-cmGHrK3XtOPaX7oGgcjyyF_7qFSyvJLSvCRht0HQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-07-02","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURrcGRpWnJBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDkpdiZrAE%7C%7C?hl=en","owner_reply":{"text":"Thanks for the five-star review. We sincerely appreciate your feedback.","date":"2019-09-13"},"verified":true},{"id":"ChRDSUhNMG9nS0VJQ0FnSURrb2N4SxAB","author":"Shonjereal Richard","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWaf-0G4oH_08Takk5Sfvjk4Dqh-GHXLIqRrRmc8DuO7w2m3H1K=s120-c-rp-mo-br100","rating":5,"date":"2019-06-27","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChRDSUhNMG9nS0VJQ0FnSURrb2N4SxAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDkocxK%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for your review.  We appreciate your feedback.  We appreciate you!","date":"2020-02-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURFMHMzN25nRRAB","author":"Dwayne Mathews","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJPKX8Ao6IEs2dXs9YxcB6cfxwGmzrsUX7FBYuWVw43gGlEWA=s120-c-rp-mo-ba12-br100","rating":4,"date":"2019-06-18","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURFMHMzN25nRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDE0s37ngE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURZOXVHZkRREAE","author":"Carmen Abels","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUJPtLV2TqQQhK4dO5sJdRnHss52yUJrToFgfbrx_9I7KX_-lnKnw=s120-c-rp-mo-ba12-br100","rating":4,"date":"2019-05-12","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURZOXVHZkRREAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDY9uGfDQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURZcVBDaWFREAE","author":"Rokeau Wilkins","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJDeUBqncVj8mlgnl1ih2eeGublLdwTBRs30a1TZ2jbzyNt5Q=s120-c-rp-mo-br100","rating":5,"date":"2019-04-27","text":"Chad was wonderful. He made sure I left happy. Great customer services skills. He took very great care of us. Thank you Chad. Kudos","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURZcVBDaWFREAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDYqPCiaQ%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for your review and for shopping with us at Jim Taylor Ford of Ruston.","date":"2019-04-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNZa05uUU93EAE","author":"James Paul Austin Jr","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKq07r3WJlpLq580qZ02VbfrOT3ihIhs9i3p1Us2gAq71kuEA=s120-c-rp-mo-br100","rating":5,"date":"2019-03-29","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNZa05uUU93EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICYkNnQOw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNZb1B6b1FREAE","author":"Melissa Miller","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocL4gWnq5gKse1Pzxi0XqyceuMm7XeFBlHBS6nLNorKXfPQcOg=s120-c-rp-mo-br100","rating":3,"date":"2019-03-29","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNZb1B6b1FREAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICYoPzoQQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURvbjZqQnJnRRAB","author":"Sabrina Garrison","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXoIsYUkZjBH-EOsVB5z85eIjhbYxIFGNL0KIce0mlZmiL0IQVAsg=s120-c-rp-mo-ba12-br100","rating":1,"date":"2019-03-27","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURvbjZqQnJnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDon6jBrgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURvdDhMd2FREAE","author":"Andy Randolph","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWKYk5SSeedmUKO8JrVvyfwp4UqaD7T4AtwZsha1bFRfzqqNQ8J=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-03-25","text":"Great honest folks! Ask for Justin! He'll treat you right!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURvdDhMd2FREAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDot8LwaQ%7C%7C?hl=en","owner_reply":{"text":"Thanks so much.  We appreciate your review and your business.","date":"2019-03-26"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURvNHNhMW13RRAB","author":"David Rupf","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKbEvM1J1tKZ-Ed-Y6fWNn2AFoS0fVnce3auXuB0-Uev1JA8A=s120-c-rp-mo-br100","rating":5,"date":"2019-03-14","text":"Not finished yet, but Scott always treats ya like family, so great experience!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURvNHNhMW13RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDo4sa1mwE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for your review and your business!","date":"2019-03-15"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURvMEl6MktnEAE","author":"Sheldrick Britton","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXSd99NHwG11w6BJi9Eig-6AlVDjvEv1yDyMDpTzrxu-q9Lqd1LsQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-03-08","text":"Best place for an oil change.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURvMEl6MktnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDo0Iz2Kg%7C%7C?hl=en","owner_reply":{"text":"Thanks for the review!  We appreciate you!","date":"2019-03-09"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNvOC1hUFNBEAE","author":"Julian Sanders","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXab_-UE_uP80iaoYMPybYwDI0qmGn1vmDceIX_IWixQYX5s5o=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-02-28","text":"Very nice service and awesome professionalism. Process was easy and very fast. Ask for ryan, he'll do you right.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNvOC1hUFNBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICo8-aPSA%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for your review!  We appreciate you and your business.","date":"2019-02-28"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNvbmVyaDlBRRAB","author":"Keera McNeill","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWCLBdAjOhQmVeLcxt0ugGDL7lHoaiDzicfTnDyMiOP9EwyNU-r=s120-c-rp-mo-br100","rating":5,"date":"2019-02-24","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNvbmVyaDlBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIConerh9AE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your review!  We appreciat you and your business.","date":"2019-02-25"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNvemVDY213RRAB","author":"Brian Briggs","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKqe7hZrbzewEwU0VTA7vrgrhk4Yar0eosIPhB9J0jspqvOfw=s120-c-rp-mo-br100","rating":5,"date":"2019-02-22","text":"They treat you like family here. They will be straight up with you, and will help you with anything. I’ve never had good experiences with other dealerships in the past, but this one is now my go-to. I’m even willing to drive 30 mins one way to get service here. Would recommend if you’re looking for a solid dealership to do business with","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNvemVDY213RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICozeCcmwE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much!! We appreciate you and your business.","date":"2019-02-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNvLU02b2hRRRAB","author":"Nick Barron","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXnWUPi2jRd3rP05U2ZMgoYFLUW4CP35VdPxY9FtRBkqVhi8EHl=s120-c-rp-mo-ba12-br100","rating":1,"date":"2019-02-04","text":"Spent almost 13 minutes on hold, looking for a quote on service for my truck. I guess I’ll be going somewhere else where I can actually get a quote.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNvLU02b2hRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICo-M6ohQE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your review.  We need and appreciate your feedback.  100% customer satisfaction is our goal.  Please contact Shelley or Julie at (318)255-2590 during regular business hours.  We want to take care of you and turn your experience around and hopefully turn you into a 100% satisfied customer.","date":"2019-02-04"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNva0pTMjZRRRAB","author":"matt reynolds","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI_I4_UEkxor-KaRnW-JSrqxRprdns0ZbhnJ2X9RXmXbvVb-Q=s120-c-rp-mo-br100","rating":5,"date":"2019-01-31","text":"Great service. Everyone is super friendly and helpful. Had Chris work with me and he did everything needed to get me into a new truck","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNva0pTMjZRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICokJS26QE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much.  We are glad to hear you had a great experience with Chris.  Thanks for your business.","date":"2019-01-31"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURJejVEMDZnRRAB","author":"tee tyler","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU7BFf_7ZwG-K8MXSZtvcFCSaresTBBYEyqt_Eh9EgALAKWjg1LDQ=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-01-27","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURJejVEMDZnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDIz5D06gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURJbDViN1ZBEAE","author":"Richard Raue","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKAb-TAcd0i_-X-eh2Do2RxdiTgixYseqRGwQ7HFLD89ho6Yg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-01-25","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURJbDViN1ZBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDIl5b7VA%7C%7C?hl=en","owner_reply":{"text":"Thanks for your review and your business!","date":"2019-01-26"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURJMi1qR0NnEAE","author":"Pamela Fields","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKCUul5NO4-o3e3-oz6GdnEpDDl5sYZ0KkcRFRBDhpHW1untw=s120-c-rp-mo-ba12-br100","rating":4,"date":"2019-01-23","text":"Nice dealership","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURJMi1qR0NnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDI2-jGCg%7C%7C?hl=en","owner_reply":{"text":"Thanks for your review and for your business.","date":"2019-01-23"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURJdzdDcm93RRAB","author":"Anthony Jordan","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUhdcxpui5uMhn74pU4_nGZaM8RQFKSO8vQy_i92z9cmwuxqdccQw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2019-01-18","text":"Great, awesome staff members, sales personnel staff we're very friendly and there to answer any questions you may have. The main thing that stood out while I was there, was that they are there for you, they really know how to anticipate their customers needs.\n\nGreat job gang!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURJdzdDcm93RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDIw7CrowE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your review and your business!","date":"2019-01-26"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNJdGJfSVd3EAE","author":"Mark Boersma","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWWcJ0ZnVAlnqyBVs6LuuKzZc8ZjFz7UFRO7Dg-8gi27KdfwTu9=s120-c-rp-mo-br100","rating":1,"date":"2018-12-14","text":"Service department has very poor service. Made an appointment to have my car serviced. The next day no one had looked at it. I stopped by the service department and inquired. “Someone is on it now”. 4 hours later I called. “The technician just got on it.” Frustrated, I asked for my car and asked why I keep being told the same thing. The service person hung up on me. When I picked up my vehicle, it was apparent no one had ever looked at the problem. I understand being backed up. I don’t understand lying to the customer. I will not be back.\nUpdate: I was contacted by their customer service rep who understood my frustration. Will give it another try.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJdGJfSVd3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICItb_IWw%7C%7C?hl=en","owner_reply":{"text":"Thanks for bringing this to our attention.  Our customer care specialist Julie is trying to reach you about this, can you please call at (318)255-2590 and ask for Julie. We strive for 100% customer satisfaction and want to make sure we do everything we can to help.","date":"2018-11-29"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNJMXZ2WFVBEAE","author":"Wallace Wingard","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjU2BCevb8fjeyejib6aQ23hz2AnkcRPsy683IXli6QvgKMXo3Go=s120-c-rp-mo-br100","rating":4,"date":"2018-11-13","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJMXZ2WFVBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICI1vvXUA%7C%7C?hl=en","owner_reply":{"text":"Thanks for your review and we appreciate your business!","date":"2018-11-13"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNJa3J5QTJ3RRAB","author":"Amber Cowsar","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVqExsSN_x8j-V66i286PLQ-RpRkhbCImOYwaQ8e5EnGd-Ks-E=s120-c-rp-mo-br100","rating":5,"date":"2018-11-04","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNJa3J5QTJ3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICIkryA2wE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your review and your business!","date":"2018-11-05"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNJbk1INWt3RRAB","author":"Mac_Da_Hippie 82","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVE0M5WgZaKDj5Hr3muOOkbpCMtaqJjdUvX4JtKTggIyQxrWRXM=s120-c-rp-mo-br100","rating":5,"date":"2018-10-31","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNJbk1INWt3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICInMH5kwE%7C%7C?hl=en","owner_reply":{"text":"Thanks, we appreciate your review and your business!","date":"2018-10-31"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR3aXRQcGl3RRAB","author":"Sharif Shafi","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXE5lTLUUmluZfd__U8jv_heCQNKnPo4wmHKe4WnwE2IpU3Lr0=s120-c-rp-mo-br100","rating":5,"date":"2018-10-26","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR3aXRQcGl3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDwitPpiwE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your review and your business!","date":"2018-10-30"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUR3MW9PdThBRRAB","author":"Lyndie Kelley Brazzel","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVk69jSyY5fm52iNOGg9w0waxpYDV-jNW7H1dpXjdRjUXUmevv2Qg=s120-c-rp-mo-ba12-br100","rating":4,"date":"2018-10-13","text":"Friendly staff. Didn't buy a car there...just looking around right now before I make a decision.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR3MW9PdThBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDw1oOu8AE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your review and also thank you for stopping in. Let us know if you need any assistance.","date":"2018-10-16"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNRbVlPN2d3RRAB","author":"Dizzy Rider","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKmHrZNCEw-gVDPEf7nuuCq61BDE6OM2RJvdQdzKMnxiAhXUc0L=s120-c-rp-mo-ba12-br100","rating":3,"date":"2018-09-12","text":"We were just browsing for a new truck.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRbVlPN2d3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICQmYO7gwE%7C%7C?hl=en","owner_reply":{"text":"Thanks, any time you need any assistance, let us know.","date":"2018-09-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNROFBIc3VBRRAB","author":"Ceira Chandler","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXgq7HqnjHXQyPU15NwQ7Fqvx1OVPJmn92q1sBSEhpZi9vpknWBBA=s120-c-rp-mo-ba12-br100","rating":3,"date":"2018-09-12","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNROFBIc3VBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICQ8PHsuAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRd1lMdWN3EAE","author":"Josh Brown","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW6lNyDyhEyuxtPfGFTw37URHybE4J9LFbBXz_3X_VX7URQyN1w=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-09-07","text":"They do great business!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRd1lMdWN3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICQwYLucw%7C%7C?hl=en","owner_reply":{"text":"Thanks for your review. we appreciate your business!","date":"2018-09-07"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNBbXAtVTRRRRAB","author":"Ernest Spells","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKzUKIu8DJuW12820L-OC8dP7724gzD7phDld2ZMy_z-kFdgw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-08-30","text":"Excellent","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBbXAtVTRRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICAmp-U4QE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your review. We apprecaite the opportunity to earn your business","date":"2018-09-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3aFBEZTJRRRAB","author":"Cheryl Walters","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKqyxxwRbagL_wpEUi9i1rcqo5Tn5O6USKDTWMdJ_biAgd77w=s120-c-rp-mo-ba12-br100","rating":4,"date":"2018-08-27","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3aFBEZTJRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICwhPDe2QE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your review. We apprecaite the opportunity to earn your business","date":"2018-09-06"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNROThQaTd3RRAB","author":"Robert Young","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocI37kjwhJ0X8om6hyixCcB0t4Kpa2qlMAv6WxaQaxZAVgyxEg=s120-c-rp-mo-ba12-br100","rating":4,"date":"2018-08-23","text":"Courteous and helpful, good information on your purchase","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNROThQaTd3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICQ98Pi7wE%7C%7C?hl=en","owner_reply":{"text":"Thanks for your review. We apprecaite the opportunity to earn your business","date":"2018-09-06"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNnc2RTWFR3EAE","author":"Tara King","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLvLRRBJFkDdDsF45xNOOPZIgUuhrUEHd10rk0jb0z6Ire4yw=s120-c-rp-mo-ba12-br100","rating":3,"date":"2018-08-05","text":"Did everything to get us what we wanted but when we decided that we didn't want to do they called over and over again to try and talk us into it.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnc2RTWFR3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICgsdSXTw%7C%7C?hl=en","owner_reply":{"text":"Thanks for your review.  We apprecaite the opportunity to earn your business.","date":"2018-08-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBc2ZhVDRnRRAB","author":"Paul Womak","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK-qn7yyqvCCYLlfD_SdI7EXzhMsn2kSZX02WXH4Kc1GNw41A=s120-c-rp-mo-br100","rating":5,"date":"2018-07-31","text":"Great place, good service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBc2ZhVDRnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDAsfaT4gE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for you review.  We appreciate your business!","date":"2018-08-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNBdHBlOTNRRRAB","author":"RonnieandJanice Gulledge","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIkMZYz28P5hAqi6dJQr1gHLQqEDF2Xn1LCpPuSoVrikxReVA=s120-c-rp-mo-ba12-br100","rating":3,"date":"2018-07-29","text":"Need to listen to the customer","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBdHBlOTNRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICAtpe93QE%7C%7C?hl=en","owner_reply":{"text":"thanks for your review.  I apologize if you have anything less than excellent service. If you would like to speak to someone about this, please Shelley at (318)255-2590","date":"2018-08-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURneDYtLWtRRRAB","author":"William Starks","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLrDDr4N3hiD_k62QLqjl8p20I9OUCUn-irKSH2jtf8bSD2Xg=s120-c-rp-mo-br100","rating":5,"date":"2018-07-26","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURneDYtLWtRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDgx6--kQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURneGN6bjJBRRAB","author":"Tracy OLoughlin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKFjXD2nbTJTaM_vshC2vQM-7CdtoRdm49xb33Z54Gg1QUg=s120-c-rp-mo-ba12-br100","rating":4,"date":"2018-07-17","text":"Friendly salesperson.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURneGN6bjJBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDgxczn2AE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for you review.  We appreciate your business!","date":"2018-08-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBZ19PZXpnRRAB","author":"dixie Griffin","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJ8TCeMpW-Zj4xmHUEVNi0TwnKFRzWDcEsFlz78M0nlmhhHBg=s120-c-rp-mo-ba12-br100","rating":4,"date":"2018-07-15","text":"Service area is good","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBZ19PZXpnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDAg_OezgE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much for you review.  We appreciate your business!","date":"2018-08-08"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRbnFTbGJBEAE","author":"marian moxley","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUU5mqwQr_9tSOrpgBi2P2in5DvmLu_dy5USRTjApMQ9i0pEKfpFg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-07-15","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRbnFTbGJBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDQnqSlbA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3dzZET2pBRRAB","author":"Madison Baugh","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUnAqAlVQN4Wg-dkCPMWyYzkijGQE3YQIRSeh6hQ-X7yRP6Fhrb=s120-c-rp-mo-br100","rating":5,"date":"2018-06-13","text":"Friendly service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3dzZET2pBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICww6DOjAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURBeWRqNkNBEAE","author":"Kelly Baugh","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVfYEyd-qS3I7AVyasBEZ2x7sZdfYAYEy4mRetE2c6uBVdV5j0EzQ=s120-c-rp-mo-ba12-br100","rating":3,"date":"2018-06-11","text":"Friendly and good service. They should take appts for their service department, I hate driving 30 min to get there just to find a dozen cars ahead of me along with a 2-3 hour wait! I am not able to drive 2 cars so yes, I have to wait on site. I would give 5 stars if they would do this","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBeWRqNkNBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDAydj6CA%7C%7C?hl=en","owner_reply":{"text":"Thanks for your business.  We do have scheduled service appointments now.  You can contact Julie Perry at anytime to set up your next oil change.  Customer satisfaction is very important to us and we hope this helps for your future service with us.","date":"2018-06-12"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNBazc3eS1BRRAB","author":"Necy Roton","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWmq3AifkfBggf5QYSLXrgHo4p5ZdqehaVeKpSbNrQ4MoJGv7J_Sw=s120-c-rp-mo-ba12-br100","rating":3,"date":"2018-06-08","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBazc3eS1BRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICAk77y-AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURRcGVuY3l3RRAB","author":"Jamie Marshall","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLo-67ACx6KIAHn72_H1OzsfTYQOtvmQh4FYFlaYqrU39hNryu9=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-06-07","text":"Great place to buy your next vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRcGVuY3l3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDQpencywE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURBdzVYVEdnEAE","author":"Zach Broussard","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUejjZ2DtA8GoYizRRUGdz_FUqZPZt3nVB7HK3HBH7pwC8EJxPBUw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-06-06","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBdzVYVEdnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDAw5XTGg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNRM0pfUHFRRRAB","author":"Tasha Smith","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUZafdJ58WXaNLfUA5SttD_CaZQWf18Rs2pV-jJX3rwjbaEdak=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-06-05","text":"They have the best service in Ruston","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRM0pfUHFRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICQ3J_PqQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURnbks2WW9RRRAB","author":"Sheryl Ellerman","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUxxuQwxBVf1tB1_osDVskS63rtmZw4d1-12H0p1swgm56Q4Lcl=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-05-31","text":"Excellent service, loved my buying experience","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURnbks2WW9RRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDgnK6YoQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3dHBma3p3RRAB","author":"Donna Pylant","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV-xbqmJxxdVX11LvNZi5LYtlaX3AdSqRME07wkOV7qKMAU5FMMKg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-04-21","text":"Nice people","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3dHBma3p3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICwtpfkzwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN3Z3YtU1Z3EAE","author":"eddie caughlin","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW8ePZsUeZ9Iz1XPGCt7t2-Z2NEQXUuWgE_ATSYsEc6ahE42SUq=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-04-20","text":"Friendly courteous service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3Z3YtU1Z3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICwgv-SVw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNROGZ2TGNnEAE","author":"HiTech Computers","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXAv2V1kM8cV0NczxaBRgEpzYN8hXjhdLnnnitMUinzkfMZUiI=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-04-17","text":"Great service, every time. Don and his team will take good care of you.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNROGZ2TGNnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICQ8fvLcg%7C%7C?hl=en","owner_reply":{"text":"Thanks for your review.  We appreciate your business!","date":"2018-04-17"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNneWI3LVFnEAE","author":"Lakeisha Guise","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVyEHl4XQglhGMx940OKV3PXMUnAKuCArwS7hs8a80l2cKjxbir=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-04-04","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNneWI3LVFnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICgyb7-Qg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURneWE3YXFnRRAB","author":"Heather Underwood","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWmQjEn_TCy-Sc9MecudOOrEI8hRnY6JVM-VnipbYJI5-6dBAlm=s120-c-rp-mo-br100","rating":1,"date":"2018-03-31","text":"All the way from Texas was approved just waiting to sign and they sold the vehicle out from under us","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURneWE3YXFnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDgya7aqgE%7C%7C?hl=en","owner_reply":{"text":"I apologize for any inconvenience.  We cannot hold vehicles unless they are approved with a lender and pay a non refundable deposit.  This is never our intention to sell a vehicle that has a deal pending.  In some situations this can happen especially if the lender is non responsive and the vehicle is in high demand.  We will do everything we can to find you a vehicle that is similar or meets your needs.  We want all of our clients to be 100% satisfied.  Please call us when you can so that we may discuss options on getting you the right vehicle at the right price in a timely manor.","date":"2018-04-02"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURRbE1MYXNnRRAB","author":"Irvan Jefferson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW2jXFvZSTrqH0Qgp4GIdUsn3wt5NDm1xAZUE7gMgcT3eNO_WumwA=s120-c-rp-mo-ba12-br100","rating":4,"date":"2018-03-21","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRbE1MYXNnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDQlMLasgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRb01mRVlnEAE","author":"Lisa Hicks","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocITcwVVFehaadUmqY126KUeQavCOCp-CJ4nw8LAFza_KgS7uw=s120-c-rp-mo-br100","rating":1,"date":"2018-03-14","text":"I had a scheduled appointment time to get two tires put on. I sat waiting for 1hr 45min but when I noticed that my car had been sitting for the last 30 min I thought it was done. I inquired about it and the worker stated that she would check on it. After 2hr and 30min. I asked what was going on with my car. Another worker told me that they had just taken it to the back because they were running behind. Why wasn’t I informed when I arrived so that I could complete other tasks and come back? I was soooo upset. I spent 3 hours and 15 min waiting on that service. Ford has to do a better job with courtesy. Why would I make an appointment if the time wouldn’t be honored? At least inform me if you are behind so that I can decide if I want to reschedule. I was soooo disappointed with the level of service I received today.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRb01mRVlnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDQoMfEYg%7C%7C?hl=en","owner_reply":{"text":"I do apologize for the inconvenience that you experienced.  Your appointment should always be honored.  We appreciate your review and letting us know.  Our goal is to make sure all customers are satisfied.  Customers do come 1st.  If you could, please contact Shelley at (318)255-2590.  I would like to discuss this further.","date":"2018-03-14"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBN2MzYWJ3EAE","author":"Kip Nissen","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW-Lyfi9mlcT0uwWAwSqoH_UEfzqcYmNhzk6ZNCjTWjZ4uDCNuKHw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-03-13","text":"While traveling through the area my truck needed it's services done.   Took it to Jim Taylor's who got us in quick and back on the road even quicker.   If you are going in for a vehicle ask for Brandon who was vey nice even so we were just looking.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBN2MzYWJ3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICA7c3abw%7C%7C?hl=en","owner_reply":{"text":"Thanks so much, we appreciate your review and for stopping by our dealership!","date":"2018-03-14"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNBdlo2NHVnRRAB","author":"Linda Lewis","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocImSaBzW6wQL4NUI0ZeN-vgr5Qt2HyYxUsw9ifzl1x0H3MDsQ=s120-c-rp-mo-br100","rating":5,"date":"2018-03-01","text":"Fast polite friendly 100 per cent service..","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBdlo2NHVnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICAvZ64ugE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBcmRmQTBnRRAB","author":"Adam Edwards","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVcMh7tuLIfvd9pD-ZltYxxi9Fg1TUq1nNYeq0huAcWxLpEIoGpHw=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-02-22","text":"Service department is top notch. Friendly and thorough. Willing to listen and answer questions as well","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBcmRmQTBnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDArdfA0gE%7C%7C?hl=en","owner_reply":{"text":"Thanks, we appreciate your business.","date":"2018-02-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3Z05qSnJBRRAB","author":"Erik Stratton","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLNSNSCw6cXlH2Esl7g6BkyQVvQo9PAlLHk33yOmTxgVPrb0Q=s120-c-rp-mo-br100","rating":1,"date":"2018-02-21","text":"Bad service after the sale","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3Z05qSnJBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICwgNjJrAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN3NmUyUFdREAE","author":"Brandy Brazil","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjULDxpLi892PdHH_880SVmuAcX6VZUDgJHjbAukMfGYlLLOr2hM=s120-c-rp-mo-ba12-br100","rating":4,"date":"2018-02-19","text":"It's a dealer, what more can I say. You get what you pay.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3NmUyUFdREAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICw6e2PWQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURBLVlTS05BEAE","author":"Kenny Wilbanks","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWgpXso117Hl-cmGDzMBrXPnmcVKVFAcRxlC2Q1_ibKIZ_-kiUU=s120-c-rp-mo-br100","rating":5,"date":"2018-02-17","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBLVlTS05BEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDA-YSKNA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNncXAzN3d3RRAB","author":"Kurtis Riva","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWyUA2G7licX31-LIlYbvH5yCAEG16jNtnHonPudFMTSbsPM6DW=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-02-13","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNncXAzN3d3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICgqp37wwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURBaWR6bEFnEAE","author":"james ferguson","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVi2Cu5Hi70pgAlxkfNBtsi6QlNEJw5utU716E-eMOr59_g9MY=s120-c-rp-mo-br100","rating":5,"date":"2018-02-03","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBaWR6bEFnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDAidzlAg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN3bVo3QmJBEAE","author":"Mariyana Mihaylova","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXl65oLLPXdQfZQKttRWFCOTBSjgARzZgECsknqw6QPRGWilmt41g=s120-c-rp-mo-ba12-br100","rating":5,"date":"2018-01-22","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3bVo3QmJBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICwmZ7BbA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBczh5U29BRRAB","author":"Krisi Lenard","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW_ikQ4qAvojknJocpTXwHf9-TaMSJ-ejK52JU9nS0Ov9TVAICR=s120-c-rp-mo-ba12-br100","rating":3,"date":"2018-01-22","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBczh5U29BRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDAs8ySoAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURnMy1YNkh3EAE","author":"christopher bradford","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUohTZ_KzRMDVTSRP_2_zMhtJutv70UOHw7Kbsdror0hJv8tQ4=s120-c-rp-mo-br100","rating":5,"date":"2018-01-17","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnMy1YNkh3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDg3-X6Hw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3cF82UW9BRRAB","author":"Bobby Jones","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLRWMKC9BXOKd5n6uCOVuuq4WleY-YDUCqEIDKi3nJGE71ISw=s120-c-rp-mo-ba12-br100","rating":4,"date":"2018-01-15","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3cF82UW9BRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICwp_6QoAE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNnXzhpaDF3RRAB","author":"Ronnie Miller","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocInd5GxNMgDDqKCEeuI0GRrfy9d1n7X-_wg9X0Ahriv-WFFXA=s120-c-rp-mo-ba12-br100","rating":4,"date":"2017-12-19","text":"Best in the business","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnXzhpaDF3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICg_8ih1wE%7C%7C?hl=en","owner_reply":{"text":"Thanks so much.  We appreciate your business!","date":"2017-12-22"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURBb3U3bDlBRRAB","author":"Mary Soto","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLa05OWUyum0HzdIbm9mlk8VtZtty8A7Ovqj9JNvirkTAU9vg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-12-16","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURBb3U3bDlBRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDAou7l9AE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURBN3FpX0JBEAE","author":"Crystal Blade","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKujW9rQ84N1PtdiVAuqppz8sDMeD2MGdceAw_haAx6umGCGw=s120-c-rp-mo-br100","rating":5,"date":"2017-11-30","text":"They are very friendly and helpful","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBN3FpX0JBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDA7qi_BA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURnOXFXREhREAE","author":"Kimberly Poisso","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUW80J5z_RiqaeoJ7WXEgaw5nEny1saaM8oapWkY8Hj38R9B5EC=s120-c-rp-mo-ba12-br100","rating":4,"date":"2017-11-13","text":"Great customer service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnOXFXREhREAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDg9qWDHQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURRNW96czhnRRAB","author":"Kenneth Massey","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIV9m-4rOFq585TETZDTr4izVtrY3v0Jv1lGgMmJ1dt1T8tvg=s120-c-rp-mo-ba12-br100","rating":3,"date":"2017-11-12","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRNW96czhnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDQ5ozs8gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNBa2NMQUp3EAE","author":"Justin Butt","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKIxqtv-0SFRgqFuogMfo4mPU_iRqv8IGixTYqG8ZfxCiq4wPU=s120-c-rp-mo-br100","rating":2,"date":"2017-11-01","text":"Service department is terrible!! I had an appointment for my truck to be fixed and waited for 2 hours before they pulled my truck in the stahl!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBa2NMQUp3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICAkcLAJw%7C%7C?hl=en","owner_reply":{"text":"We apologize for any inconvenience, we strive for great customer service. I will let management know. Please call us at your earliest convenience. (318)255-2590.","date":"2017-11-01"},"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNnb0stdlFnEAE","author":"Brandon Allen","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVA0dRIP4kcTG5LvyXw6pMnyEYY8rDIahnbsgXDdZuDDpji0wL0=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-10-27","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnb0stdlFnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICgoK-vQg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN3NzlPaUNBEAE","author":"Zach Brashears","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjW24OYjW7wmf6Q1AsQL5bQCkEE_ESs8zR_zFa4reqoFrxfjbKsZ8g=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-10-25","text":"Very good customer service!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3NzlPaUNBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICw79OiCA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURRenJQTFB3EAE","author":"David Carey","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKi9joINwldq0oZrAyGGI3h8Eyk4JHpJEgyknEe72CkwTThpg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-10-10","text":"Fast and always friendly service.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRenJQTFB3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDQzrPLPw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN3OEo3c2NnEAE","author":"Matthew Pike","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVhaDyw8pJNUh4Rnddow9SlTaNZY8yNg8STU6ZkqsbIKYDuzJvG=s120-c-rp-mo-ba12-br100","rating":3,"date":"2017-09-08","text":"Great salesmen here and good selection of new and used vehicles, but the service department always seems a little too busy to listen to what you need to tell them about the issue with your vehicle and thats frustrating because then you end up paying for something you didn't really even need fixed or replaced.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3OEo3c2NnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICw8J7scg%7C%7C?hl=en","owner_reply":{"text":"Thank you for you review.  We have addressed several issues in our service department.  I can make sure your next visit goes very smooth and you will be pleased with our progress and changes.","date":"2017-09-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURRbGFpdzlnRRAB","author":"Justin Parker","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKiB3nPlcM3FOaA6_TCYSpR6lSiEGZT-NaNArjBq30qWVgiBg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-09-05","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRbGFpdzlnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDQlaiw9gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRbVB1SFdREAE","author":"Ryan Abel","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUsA6awqMvaCl02zmLVABBRI0c4piH-4g--m60njJ1ALZwz324=s120-c-rp-mo-br100","rating":5,"date":"2017-08-17","text":"They are all very nice and positive! The service department is the best I have ever dealt with!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRbVB1SFdREAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICQmPuHWQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURnOWJ1bzN3RRAB","author":"Samir Padolina (passersby)","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJqQ6i89P_Hx4INNeNzf12wjB51Pl30cYNjXrX_iZ92xO7sGw=s120-c-rp-mo-ba12-br100","rating":2,"date":"2017-08-15","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURnOWJ1bzN3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDg9buo3wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNnM3BEck93EAE","author":"Bobby Scott","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjV02jt66jf3zPRHzPfAHmNY6cIc86UOvpUaddP4Yu_F9QkqIUQ=s120-c-rp-mo-br100","rating":5,"date":"2017-08-06","text":"Very professional place of business","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnM3BEck93EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICg3pDrOw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNnenVhY3ZnRRAB","author":"Wayne Kemp","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKWg8Fwm_IF7EVW1LrbS90NdxBTLsl_L2r0Lqh6QVCHeC-WBg=s120-c-rp-mo-br100","rating":5,"date":"2017-08-03","text":"Friendly and fast service. Better than my  hometown dealer by 100 percent.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnenVhY3ZnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICgzuacvgE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURnc19LeEJ3EAE","author":"Jean Hines","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJzUwKJX8Vgkg9zmyRtG8fQYfN48xBCgPddQS4dk5npKnaIHQ=s120-c-rp-mo-br100","rating":5,"date":"2017-07-27","text":"Awesome service","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURnc19LeEJ3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDgs_KxBw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNBNzdXanZ3RRAB","author":"alfa K9","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjXnrsYZ8Bhb1h1gGS8766vgZyT0rmvCBq942GZFjtYgUBqDm6mW=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-07-22","text":"Great service and knowledgeable sales people - ask for Larry Gipson, a real pro who goes the extra mile for customers!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBNzdXanZ3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICA77WjvwE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURROVktbWN3EAE","author":"Daniel Durr","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjVqt7JoEdmGwQsn_gY6embNGmx4fz-lXU27ScTfxEFx95gOTkSj=s120-c-rp-mo-ba12-br100","rating":5,"date":"2017-06-27","text":"Fast efficient servicing for my truck.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURROVktbWN3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDQ9Y-mcw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRbDYyblZBEAE","author":"bryan taylor","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWumAoygXcr5WIAxbqThFwk_9zbRBLBdZKVEc8DT6ymhW5iB8vw=s120-c-rp-mo-ba12-br100","rating":3,"date":"2017-05-07","text":"They tried","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRbDYyblZBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICQl62nVA%7C%7C?hl=en","owner_reply":{"text":"Thanks for giving up the opportunity Mr. Taylor.  If you need any additional information or would like us to try again, please give us a call.  We appreciate you!","date":"2017-05-08"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3cy1YMV93RRAB","author":"T R","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocKAzjRlAXSaVyXFRBzeXUaQcwjcpzEsAvTcqtZjAWfepQMirCk=s120-c-rp-mo-ba12-br100","rating":3,"date":"2017-02-27","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3cy1YMV93RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICws-X1_wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRdzVxVUxnEAE","author":"Spencer Balsamo","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUSJNfsDT4weAEvB-eFUI8gmU5Wi0Rz5T13_sUDK-KjGuYh0UKo=s120-c-rp-mo-ba12-br100","rating":3,"date":"2017-02-12","text":"The place is nice and the indoor temperature was pleasant, but the staff could use some work. Some of the employees are rude flat out.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRdzVxVUxnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICQw5qULg%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSURnMnAyRHNRRRAB","author":"sk d","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLivMWX2v8jhanTZaFqyPIsMZfXj0M9eduf87jcEULEd7GL_w=s120-c-rp-mo-br100","rating":5,"date":"2016-11-23","text":"My car buying experience with Darren Collie was the easiest ever!!! Would definitely recommend him and them and be back!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURnMnAyRHNRRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDg2p2DsQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRNXFycWRnEAE","author":"Steve T.","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUTzsq63V8fKFA-EduD-D05seE-2qXehm4D4SwmPa4OcxpXh-VAOw=s120-c-rp-mo-ba12-br100","rating":3,"date":"2016-11-08","text":"New location is very large but inventory not as diverse as expected. Call before you go to see if they have what you're looking for. Salesperson knew nothing about the Edge and ultimately could not provide a model with the options we wanted.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRNXFycWRnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICQ5qrqdg%7C%7C?hl=en","owner_reply":{"text":"Thanks for giving us a review.  I am confused by it.  We have been in the same building and current location for 8 years at this time.  Who was your salesperson?  If we have any untrained sales associate we will train them to be more effective.  Please call Shelley at (318)255-2590.  We want to make sure your experience with Jim Taylor Ford is a great one.","date":"2016-11-09"},"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNBeklXMzF3RRAB","author":"Brenda Harrell","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLkcSolMU8sf1a3ASLjPb1f4JSeuCatgk9YhKIRY9wl50lRHQ=s120-c-rp-mo-br100","rating":5,"date":"2016-09-17","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBeklXMzF3RRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICAzIW31wE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNnOGRpS1l3EAE","author":"Rodriquez Chambers","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJYmS10QOlrluNkdZOylg2bQesTUHp_OnMwhZ4kOvOGSdkCBg=s120-c-rp-mo-ba12-br100","rating":5,"date":"2016-04-29","text":"My experience was by far one of the best experiences I have ever had with car buying Jabo Cage put my mind at ease and made it easy and affordable to fit my budget. Car buying can be scary and challenging sometimes but he understood and listened to my needs. A million Thanks!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnOGRpS1l3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICg8diKYw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUNRX1pyMG5nRRAB","author":"Hallie Toston","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJV7i_v0k8ep9-4uXDxIMWXC9q5XOQ7Um42aRAyTi6EC1BAHg=s120-c-rp-mo-br100","rating":5,"date":"2016-04-29","text":"James Cage is a great salesman!!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRX1pyMG5nRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICQ_Zr0ngE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN3MUxiTVpREAE","author":"Mr. Cage","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocK52-hLdygfmVJvPUI-jnDq0UgoYFZyUMHAjk1phEvA8A5BTQ=s120-c-rp-mo-br100","rating":5,"date":"2016-04-29","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3MUxiTVpREAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICw1LbMZQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNndkppUE9REAE","author":"Fay Harrell","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWG2snNbLT86Maj_ir1SrYsNuEGuBQXedoCSS3QVRxtyOG3gO8=s120-c-rp-mo-br100","rating":5,"date":"2016-04-28","text":"I love this place for 2 reasons one is they are the best dealership in ruston have the best workers and they are friendly and the other one is my husband works there so I know almost everyone there and know matter who you are they are going to great you with a smile","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNndkppUE9REAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICgvJiPOQ%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3dXIyN25RRRAB","author":"Robin Wheeling","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWebcylp-pShNfAS_sMHbIyR7wRAK3wvY40-jtXqn92fzr2t8g=s120-c-rp-mo-br100","rating":5,"date":"2016-04-25","text":"Darren Collie with Jim Taylor Ford was very helpful. It took less than an hour and I was driving off the lot with my new vehicle. He even drove to West Monroe to my place of employment to bring me papers that needed to be finalized. Very pleased. Will Be Back.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3dXIyN25RRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICwur27nQE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUN3Mk92U0R3EAE","author":"Crystal Oliver","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLhWW7dYySnE2vl1_MnKH5oXtgyWX8wzRn81a4LjsuHLDyoeA=s120-c-rp-mo-br100","rating":5,"date":"2016-04-19","text":"While searching for a vehical, a family member found what he was looking for! Thank you Darren Collie!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN3Mk92U0R3EAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICw2OvSDw%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRLXZTcEVBEAE","author":"Matt Smith","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocJI5NbHreV-sxWgfMSHxhXCgowcled9IWfZK9YXLKn4pj1SGQ=s120-c-rp-mo-br100","rating":5,"date":"2016-04-18","text":"Had a great experience at Jim Taylor Ford. I traded in my 2011 Mustang and left with a new F-150. I would definitely recommend them to anyone. Ask for Matt he was great!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRLXZTcEVBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICQ-vSpEA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSURBbDgyZmVBEAE","author":"Victoria Wicker","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjWBkJ06lUBfT1cYMVZGuivbuMhuWr5_327cSMu4li3OkVQJiOlW=s120-c-rp-mo-br100","rating":5,"date":"2015-09-01","text":"My husband and I recently purchased a pre-owned sedan from Jim Taylor Ford Lincoln Mercury.  James Gerow was our sales consultant. He was very friendly, informative, and not pushy. I loved the vehicle, but I had a problem with a couple of minor things. James made sure in the deal that they would be fixed at no extra charge. We met with  James' manager as well. He was very helpful in getting the vehicle in our price range. Overall we had a wonderful experience, and we would definitely recommend Jim Taylor Ford Lincoln Mercury to anyone interested in buying a vehicle.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBbDgyZmVBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgIDAl82feA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNRX2JXRENBEAE","author":"Gary Jackson","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocLlr2ruDzc1cwHbCSdZ-nEHZPKzkay-b06zqv78MyL4Fb7S1Ec=s120-c-rp-mo-br100","rating":5,"date":"2015-07-23","text":"Hey everyone, my experience with Jim Taylor Ford dealership was amazing. I was looking to trade in my 2014 Ford Mustang for a later model and was not so sure if it was going to be possible. However, I received a phone call from salesman James Gerow and he took good care of me. I was a little nervous at first, but he assured me that he would do everything in his power to get me into 2015 Ford Mustang. He was very courteous and well-knowledgeable about the mustangs. After I test drove the vehicle, I was ready to purchase it. The transaction was very smooth and comforting. Therefore, if anyone is in need of purchasing a car, then I recommend you go to Jim Taylor Ford dealership in Ruston, LA and ask for salesman James Gerow because he gave me everything I asked and was able to be placed me in my brand new 2015 Ford Mustang!!!","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNRX2JXRENBEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICQ_bWDCA%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChdDSUhNMG9nS0VJQ0FnSUN3NU1XcjRnRRAB","author":"William McCumber","author_avatar_url":"https://lh3.googleusercontent.com/a-/ALV-UjUPRmd8vTknVYuhlFh4RuKY2_whoGZz8P2S3PzsuboEtViSVs2P0g=s120-c-rp-mo-ba12-br100","rating":5,"date":"2015-06-17","text":"Just got a great used truck; James Gerow was our man. He worked hard to get what we wanted, took care of all details, answered questions, anticipated needs, and made right what few things needed to be fixed. Good man. He gets my highest recommendation.","source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3NU1XcjRnRRAB!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICw5MWr4gE%7C%7C?hl=en","owner_reply":null,"verified":true},{"id":"ChZDSUhNMG9nS0VJQ0FnSUNnc1BIQ0tnEAE","author":"Morgan Savage","author_avatar_url":"https://lh3.googleusercontent.com/a/ACg8ocIBWeOAXEAvCYdwomZg8BapUfHmvGCjMapmbk6aCD6sY0LAgg=s120-c-rp-mo-br100","rating":3,"date":"2015-06-11","text":null,"source":"outscraper","source_url":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnc1BIQ0tnEAE!2m1!1s0x0:0x1b32d04cf981592!3m1!1s2@1:CIHM0ogKEICAgICgsPHCKg%7C%7C?hl=en","owner_reply":null,"verified":true}],"last_updated":"2026-06-11T14:05:45.079Z"}