Charlotte Robinson
Was having transmission problems so took my 2019 Ford F150 to Jim Taylor Ford to fix the problem. I had warranty insurance and they told me the insurance would pay $3900, but my part would be $4000. Why??? That is the difference for a new transmission. Talked to insurance and they were told that Jim Taylor Ford was fixing the transmission not getting a new one. They lied to me so I took the truck to another place. Insurance paid off, I paid the deductible and truck was fixed in one day. I will never go to Jim Taylor Ford again. Oh, and Jim Taylor Ford kept my truck for 1 week before anything was ever found.
Response from owner
June 16, 2025
Other reviews
Victoria Wicker
My husband and I recently purchased a pre-owned sedan from Jim Taylor Ford Lincoln Mercury. James Gerow was our sales consultant. He was very friendly, informative, and not pushy. I loved the vehicle, but I had a problem with a couple of minor things. James made sure in the deal that they would be fixed at no extra charge. We met with James' manager as well. He was very helpful in getting the vehicle in our price range. Overall we had a wonderful experience, and we would definitely recommend Jim Taylor Ford Lincoln Mercury to anyone interested in buying a vehicle.
Rickey Jenkins
No written review
Trent Page
Friendly and completed my repair in a timely manner
Mark Williams
No written review