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Jim Taylor Ford

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J B

September 13, 2024 · review of Jim Taylor Ford

Made a appointment to have work done on my truck told them the exact problem and to order the part even gave them the vin number so part could be order a day in advance. After not hearing anything all day on September the 12th which was day of appointment called at 3:30pm and they hadn't started on it yet. Now the next day at 2pm I had to call and they don't have the part won't have it until Monday. Absolutely won't deal with them again especially since I use my truck for work and costing me a thousand a day that it sits up there

Response from owner

We apologize for the lack of communication regarding your truck’s service and the inconvenience it caused. If there’s anything else you’d like to discuss or if we can assist further, please don’t hesitate to reach out. Thank you for your feedback. Vince Dispenza Service Director vince.dispenza@jimtaylorford.com 318-224-2953

September 13, 2024

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