James Ingram
Dustin Colley went above and beyond for me. As a first time EV owner I was driving from Dallas to Mississippi, and planned to use the charging stations in Ruston, but did not have an adapter. I came into the dealership to purchase an adapter, and after explaining that I had 7 miles to empty, Dustin let me, a perfect stranger, borrow his adapter, drive away from the dealership, charge my vehicle, and then bring his adapter back. Before I left I asked if he was sure about this, and he simply said “no worries, I trust you”. In a world too often dominated by numbers and sales, being a Good Samaritan truly stands out.
Response from owner
August 6, 2025
Other reviews
Billy Hall
Fantastic service department!
Everett GEIS
No written review
Mike Moak
After calling Banner Ford in Monroe!, three times and waiting on hold I got fed up and decided to drive the extra 15 minutes to Jim Taylor Ford and I cannot express to you how friendly and helpful the service department and service manager was. I bought my 2021 trimmer from Banner Ford brand new and have had nothing but issues every time I bring it up there. Jim Taylor Ford has been from daylight to dark difference, especially with the new service manager! I’m not one to leave reviews, but I have to give a shout out to Miss Amber and her team. They got me back on the road the same day when Banner Ford told me it would be a week plus thank you so much, Jim Taylor!
Bryan Nugent
Awesome place to buy a vehicle!!! Professional, knowledgeable, and courteous staff!!