Sheryl Welch
The service department employees are very friendly and professional. We were traveling and our water pump burst. They got us up and running as fast as they could. When we left, we felt like we knew them personally. They were that nice!
Response from owner
August 8, 2024
Other reviews
Nikki Scott
Can truly say I’m in love with my new truck; and I couldn’t have done it without the help from Darren and Mrs. Collins! Wonderful job, great communication, DID NOT RUSH! Let me emphasize, I don’t like walking into a place and the only thing they try to do is overly sell something. Clearly I’m here to buy 🤣 but don’t push it! The staff here did NOT do that! They took their time and went off my lead. I truly appreciate that! Yall come get your truck here!
Chase Fennell
No written review
Mark Kennedy
Go see Seth he will take care you!
Theresa Johns
UPDATE: After the GM was made aware of our situation; a review was done and we received an apology and money back. We felt better about the complaint. Beware of price increases after ordering vehicles here at Jim Taylor Ruston. Bad experience and knew he would sell vehicle at a higher profit if we walked away.