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Jim Taylor Ford

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Topic

Financing & Trade-In

85.7% positive

Across 374 reviews of Jim Taylor Ford in Ruston, LA, financing & trade-in appears in 7 reviews (85.7% positive), from 2015-06-11 through 2026-06-06.


Key findings

  • Financing & Trade-In mentioned in 7 of 374 reviews (1.9%)

  • 100% of Financing & Trade-In reviews are 4 or 5 stars

  • Average rating in Financing & Trade-In reviews: 5★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    100%7 mentions
  • Communication & Updates

    57%4 mentions
  • Courtesy & Friendliness

    43%3 mentions
  • Pricing & Value

    29%2 mentions
  • Technical Knowledge & Expertise

    29%2 mentions
  • Problem Resolution & Effectiveness

    29%2 mentions

Reviews mentioning financing & trade-in

August 18, 2025

dustin vance

Great experience. Seth was a great salesperson and Jenette in the finance office was great too!

Response from owner

Thank you so much for sharing your experience! We’re happy to hear Seth took great care of you and that Janette in our finance office helped make the process seamless. We appreciate your trust in us and look forward to serving you again down the road!

August 19, 2025

July 20, 2025

Lynda Henderson

Sales rep was great finance person not good

Response from owner

Thank you for the 5-star rating! We truly appreciate your support and are glad we could provide a great experience. We're always here when you need us—thanks for choosing Jim Taylor Ford!

July 1, 2025

June 5, 2024

Tyler Broadway

Caleb Ashely was amazing to work with. Straight to the point, no pushing about other vehicles. We told him what we wanted (explorer) and what monthly payment was good for us and he made it happen and we couldn’t be happier. My wife loves her car. I wish the f150s had a good interest rate because he would get another sale from my family!

Response from owner

Thank you for your review, Tyler! We're thrilled to hear that Caleb provided you with a great experience and helped you find the perfect vehicle. We appreciate your feedback and hope to assist you again in the future!

June 5, 2024

March 23, 2024

Carolyn Hunter

If you are in the market for a vehicle and are unsure of where to buy or what vehicle you want to buy, let me share my experience. My vehicle was a 2015 Ford Explorer XL and had served me well for ten years. The miles were adding up and I was faced with making a decision to spend money on an expensive repair or trade my vehicle in. My Explorer had served me well but I had enjoyed a few years of no vehicle payments. I finally made the decision to go to Jim Taylor Ford Lincoln Mercury to talk about looking at a vehicle. I have known Greg Haddox for years through family and my husband had played golf with him years ago and they were friends. I knew who I wanted to help me but I didn’t realize how effortless Greg made the process!! I thought I wanted an Expedition and Greg knew that I had been thinking about it since 2020 but when Covid hit there were no vehicles to choose from. Well when my rear camera was going in and out and my screen became “frozen”, I had to make a decision!!! I had driven my husband’s F150 for a couple of days while my vehicle was being looked at. When Greg told he that an Expedition is built on a truck frame and at my age I knew I couldn’t get in and out of a tall vehicle everyday. I went home and pulled up the Jim Taylor app to see what they had. I looked through the app and wanted to buy a 2023 end of the year model and was looking at which small SUV’s I had to choose from. When I came across the Lincoln’s, in my mind I said I am dreaming because they are too expensive. I didn’t realize how affordable they were so I was looking at some of them and they had an Aviator that had these seats that just caught my eye!!! I thought I wanted another black vehicle but when I saw these seats I didn’t care what color the exterior was. My husband and I went down and drove the vehicle while Greg helped another customer of his. We were both sold!!! Everything from that point was effortless!!! They took care of everything and Greg told me he would have it detailed and it would be ready the next day. Well the next day it was pouring down rain!!! I said oh well for the detail because it’s pouring down rain and it didn’t look like it needed anything when we drove it!!! Greg still had it detailed and when we went to pick it up, Greg synced our phones and went over many of the features of the Aviator. There were so many features that this vehicle has and any question we had about the vehicle, Greg knew and showed us!! I know I have gone into great detail but I wanted to share my experience so that if you are in the market for a vehicle, you can feel confident that Jim Taylor Ford and his sales associates are top notch!!! Greg proved that to me!! Don’t hesitate. Go see them. Thank you Greg for making me feel confident in my decision to make a trade to an Aviator.

Response from owner

We are thrilled to hear about your positive experience with Greg and our team! Thank you for sharing your story and we are glad we could help you find the perfect vehicle. If you ever need anything in the future, please don't hesitate to reach out to us. Enjoy your new ride!

March 25, 2024

March 5, 2024

Ashley Fink

Great service! Great saleman, Scott Winstead. Great finance manager, Janette Collins! Great experience!

Response from owner

We appreciate your kind words, Ashley! Thank you for your recommendation and for choosing us for your car-buying needs.

March 6, 2024

September 28, 2019

Cari Fallin

Ryan Erxleben made our buying experience so easy! He got us the truck that we wanted. There was no hassle. The finance department, great! Everyone is so friendly and willing to help! I highly recommend going and seeing him for any of your vehicle needs!

Response from owner

Jim Taylor Ford of Ruston would like to thank you so much for your kind words. We strive for great customer service in all our departments from sales to parts to service. Thanks for your business. We appreciate you!

September 28, 2019

July 23, 2015

Gary Jackson

Hey everyone, my experience with Jim Taylor Ford dealership was amazing. I was looking to trade in my 2014 Ford Mustang for a later model and was not so sure if it was going to be possible. However, I received a phone call from salesman James Gerow and he took good care of me. I was a little nervous at first, but he assured me that he would do everything in his power to get me into 2015 Ford Mustang. He was very courteous and well-knowledgeable about the mustangs. After I test drove the vehicle, I was ready to purchase it. The transaction was very smooth and comforting. Therefore, if anyone is in need of purchasing a car, then I recommend you go to Jim Taylor Ford dealership in Ruston, LA and ask for salesman James Gerow because he gave me everything I asked and was able to be placed me in my brand new 2015 Ford Mustang!!!