Allison Brown

Darren Rindt

Service = trash. They are friendly WHEN I could ahold of them but they had my F250 for over 3 weeks and didn’t fix it. The operator who took my calls was so friendly and patient with me; she deserves a hug and Chick-Fil-A gift card. I had to go in person and get an answer about my truck and it was always “it’ll be ready tomorrow!” When I finally demanded my truck back (after asking for service manager and general manager), it was hardly any better than when I took it in. They replaced a $700 part when the code clearly stated which part was faulty and it wasn’t the $700 one. I called Walpole and they were able to get it fixed quickly, efficiently, and at a reasonable price. I will never return to Jim Taylor Ford. But really, if management reads this, give the operator a raise and a few days off because she was the best.

J Hamp.

No written review

Tina Gray

No written review

Angela Smith

The worst service department! They had my car 3 weeks and continued telling me they are putting a new motor in it. Every single time I called I was told "few more days and we will have it wrapped up" On a Friday I was finally told we will have it wrapped up next tues or wed only to get to tues and have a completely different story. I have yet to get a new motor, which they claimed I needed but after speaking with extended warranty they could not provide the evidence of needing a new motor so the claim was stalled bc of Jim Taylor Ford!!!! And to top it off they knew 6th of June and I was never told anything about a stall in claim until June 13th!!!! I am not one to write reviews and esp negative but I am telling you DO NOT go here.