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Jim Taylor Ford

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Angela Gable

April 6, 2024 · review of Jim Taylor Ford

I moved here from out of state. I was trying to buy my lease out and was told to go to a ford dealership. This location is the closest to me. I left multiple voicemails for the lady in the finance department with no call back. So today we went in to do the paperwork and the lady seemed very upset that we were there. She did not acknowledge us and kept pulling people behind us to help them. We ended up leaving after being ignored for hours. Terrible service by this finance lady and it suck because my husband was in the market for a new car while I did my lease buyout. I guess we are going to try a different dealership and be done with this location.

Response from owner

We apologize for the negative experience you had at our dealership, Angela. We strive to provide excellent customer service, and we are disappointed to hear that we fell short in your case. We will address your concerns with our team, and thank you for bringing this to our attention. If you have any further concerns or feedback, please feel free to contact us. Darrell Meggs General Manager darrell1.meggs@jimtaylorford.com (318) 255-2590

April 8, 2024

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