Jason D

Austin

I've been to this dealership twice for warranty work and there's been a problem each time. It took over 3 weeks for Vincent, the service manger, to contact me despite calling him frequently just for my claim to be denied although it shouldn't have been. Thankfully, I took my vehicle to JPS ford in Arcadia, where my claim was approved in the same day and my issue was resolved. Would not recommend this dealership to anyone looking for reputable service.

LaJuanta Gaulden

I had a excellent purchasing experience with Chad Spencer here at Jim Taylor Ruston. He was very knowledgeable and professional throughout my whole process. I would highly recommend him to anyone looking to purchase a vehicle.

Austin

Seth Peterson was great, and made the car buying process nice and easy. 5 out of 5 stars 👍🏻 Recommend getting with Seth for your future vehicle purchases!

Mike Moak

After calling Banner Ford in Monroe!, three times and waiting on hold I got fed up and decided to drive the extra 15 minutes to Jim Taylor Ford and I cannot express to you how friendly and helpful the service department and service manager was. I bought my 2021 trimmer from Banner Ford brand new and have had nothing but issues every time I bring it up there. Jim Taylor Ford has been from daylight to dark difference, especially with the new service manager! I’m not one to leave reviews, but I have to give a shout out to Miss Amber and her team. They got me back on the road the same day when Banner Ford told me it would be a week plus thank you so much, Jim Taylor!