Brian Briggs
They treat you like family here. They will be straight up with you, and will help you with anything. I’ve never had good experiences with other dealerships in the past, but this one is now my go-to. I’m even willing to drive 30 mins one way to get service here. Would recommend if you’re looking for a solid dealership to do business with
Response from owner
February 22, 2019
Other reviews
William Null
My wife and I were very pleased with the whole staff today and Mr. Jonah Bates was a very kind and thoughtful young man. We presented him with a non typical plan for purchase and Mr. Bates took on the challenge and made it happen! I ran a branch of a wholesale Co. in Ruston and my wife ran the school system and this young man has what it takes to become a very successful person. Thanks JTF Ruston and to you as well Jonah!
Elvis Serrano (MrElvis503)
No written review
Joe Bannister
My daughter is a student at LA TECH and was about to travel home for the Thanksgiving holidays when she noticed her 2023 Bronco Sport running hot. I advised her to take it to the nearest FORD dealership as I called them to explain the situation. I spoke with Frannie in the service dept. and was told they didn't have an appointment available until the middle of next month, but she said to have her come in and they would at least look at the radiator and make sure it had coolant and was not leaking. Once she got there they told her it would be a lengthy wait, but had a service advisor drop her back off at the dorm so she didn't have to wait the whole time at the dealership. She got a call 3 hours later saying it was done and ready for pickup. They found the water pump needed to be replaced and rushed it back so she could get home for Thanksgiving break. Big thanks to Frannie and Amy ( Service Advisor) for getting her back on the road in as quick as possible. Jim Taylor Ford and their staff did go out of the way to help my daughter and we couldn't be happier to tell everyone about it. Thanks Jim Taylor Ford.... will call you when I need another Ford Raptor.
Kenny Wilbanks
No written review