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Jim Taylor Ford

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Cindy Thompson

April 10, 2026 · review of Jim Taylor Ford

Briefly took my car in for recalls. One was a rear axle bolt. I guess that was fixed but another very crucial bolt was left almost hanging loose. Had to take it to another mechanic to get it fixed because jim taylor did not find it. If it had come loose it probably would have killed me. So I definitely would not take ANYTHING to them. They had it THREE DAYS and found nothing wrong. My mechanic found it in 5 minutes.

Response from owner

We’re sorry to hear about your experience and understand your concern. Vehicle safety is something we take very seriously, and we never want a customer to leave feeling that their concern was not fully addressed. While we cannot confirm the findings from another shop without inspecting the vehicle ourselves, we would appreciate the opportunity to review the situation further and discuss your visit in detail. Please contact us directly and ask for the service manager so we can look into this personally and work toward a resolution. Tommy Daugherty Service Manager 318-224-2917

April 15, 2026

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