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Jim Taylor Ford

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David Rupf

March 14, 2019 · review of Jim Taylor Ford

Not finished yet, but Scott always treats ya like family, so great experience!!

Response from owner

Thanks so much for your review and your business!

March 15, 2019

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Other reviews

April 22, 2026

Jessica Harris

Update — 3 Years Later: Would Not Recommend My family has purchased and exclusively serviced 7 vehicles at this dealership, so this review comes from years of firsthand experience — not a one-time visit. Over the past year, the service department has been a consistent disappointment. There is zero continuity — I have not seen the same service advisor twice. More concerning, when I called today about what I believed could be a safety issue ahead of an 8-hour road trip this Saturday, I was laughed at and essentially told to wait until next week. That is not acceptable when someone is asking whether their car is safe to drive. This isn’t the first time my concerns were dismissed. About a year ago, I raised questions about an electrical issue and was told it “sounded like a ghost.” I’ve since heard from multiple other customers that complaints here go ignored — and my experience confirms that. To be fair, there are some genuinely great people on staff. The problem is that the first faces and voices customers encounter are, unfortunately, the ones driving people away. After 7 vehicles and years of loyalty, I am now shopping elsewhere. This dealership will not be getting my next purchase.

June 4, 2025

Mike Brooks

Everything about the service department moves at a very slow pace. The waiting room had several people waiting and everyone had the same opinion. 3 hours for an oil change and tire rotation is too long. The ford dealership in Jonesboro, La takes about 45 minutes for the same service. The drop off and delivery service is a very nice addition to the department.

May 19, 2021

Eosian Rios

No written review

January 29, 2026

Chad Rawls

I dealt with Seth Peterson. Really good guy that was down to earth and straight up. Not your typical pushy needy salesman. Helped me with any questions or problems that I had to the best of his ability.