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Jim Taylor Ford

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Kevin Howard

May 14, 2026 · review of Jim Taylor Ford

Good work, but on the $high$ side IMO. Was charged for something that should have been included in the repair. Doors and hood were left dirty and I had to go get my truck instead of it being brought back to service dept. Some of this might be nit picky, but you drop $5K on repairs and you have bad knees, IYKYK. Still, the work was top notch and a 2 year warranty makes it worth it...

Response from owner

Kevin, thank you for the honest feedback and for trusting us with your truck. We’re glad to hear the quality of the work met expectations, but we’re sorry the overall experience fell short, especially regarding the cleanliness, communication, and the unexpected charge. That’s not the level of service we aim to provide. We’d appreciate the opportunity to review the repair order with you and better understand what happened. Please reach out at your convenience so we can address your concerns directly. Thank you again for bringing this to our attention. Tommy Daugherty Service Manager (318) 224-2953

May 18, 2026

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Other reviews

June 18, 2025

Tricia P

I arranged for a relative to buy a car with Caleb as my salesperson and he was awesome.. we did it long distance over the phone & online. Caleb was so incredibly responsive with quick answers in great detail to any question we had along the way. He puts his hand on everything and makes sure that it is perfect for us. Taking delivery of the car for my aunt next week and so far couldn't be happier with the entire process. I highly recommend Caleb Ashley and Jim Taylor Ford. If I could give 10 stars on this site I would!

October 17, 2025

Alphonzo Moore

Tami was my service advisor

July 11, 2022

Harry Shrell

No written review

July 19, 2024

MARTY STOCKTON

My experience was extremely pleasant. I worked with Mr. Scott Winstead. I was in and out in less than an hour. I recommend contacting him if your looking for a great experience. I'll definitely be back when seeking a new truck.