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Jim Taylor Ford

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Seth Dodd

February 5, 2025 · review of Jim Taylor Ford

Went to order a part for my car. Called head to make sure they had it. I was told they had it so I went up there to get it. I get to the dealer and waited in the parts department for over 30 mins with out being acknowledged even after saying hi to the employees. After finally getting help. I was told they no longer they vary that part and they never had one in stock. This dealer is becoming a joke.

Response from owner

Thank you for your feedback, and we apologize for the poor experience you had in our parts department. This is certainly not the level of service we strive to provide, and we will address the situation with our team to ensure better communication and customer service moving forward. We appreciate your patience and hope you will consider giving us another opportunity to serve you. Marvin Almond Fixed Operations Manager marvinalmond@jimtaylorautogroup.com 318-582-0976

February 11, 2025

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