cheree savage McDuffie
I don't like a business that tells you something that isn't true, to get more money !!
Response from owner
June 25, 2025
Other reviews
J B
Made a appointment to have work done on my truck told them the exact problem and to order the part even gave them the vin number so part could be order a day in advance. After not hearing anything all day on September the 12th which was day of appointment called at 3:30pm and they hadn't started on it yet. Now the next day at 2pm I had to call and they don't have the part won't have it until Monday. Absolutely won't deal with them again especially since I use my truck for work and costing me a thousand a day that it sits up there
William Avant
The only reason for 5 stars is because they don't have 10. I've bought a lot of vehicles in my life and by far this is my best experience yet. You won't find anyone better than Darren Collie. This man handles his business and is extremely knowledgeable about Ford. Highly recommend Darren and Jim Taylor Ford!!!!
Vicki Harris
We had a very nice experience buying our truck from Caleb Ashley at Jim Taylor Ford—no pressure, just good advice. If you are looking for a new vehicle, visit Jim Taylor Ford in Ruston and ask for Caleb Ashley!
Angela Smith
The worst service department! They had my car 3 weeks and continued telling me they are putting a new motor in it. Every single time I called I was told "few more days and we will have it wrapped up" On a Friday I was finally told we will have it wrapped up next tues or wed only to get to tues and have a completely different story. I have yet to get a new motor, which they claimed I needed but after speaking with extended warranty they could not provide the evidence of needing a new motor so the claim was stalled bc of Jim Taylor Ford!!!! And to top it off they knew 6th of June and I was never told anything about a stall in claim until June 13th!!!! I am not one to write reviews and esp negative but I am telling you DO NOT go here.