Ernest Green
Outstanding response to internet questions. Immediately moved to personal contact. Excellent communication no hassles.
Response from owner
September 3, 2024
Other reviews
Karen Kilpatrick
I recently purchased a new Explorer at JTF, and was very pleased with my sales person, Jonah Bates, who helped me in this process. Jonah was very attentive to my many questions and did a great job researching and answering them. He helped me find a car that met the specifications I needed while being sensitive to my budget. He was pleasant throughout the process. I am enjoying my new car and am very thankful that Jonah made the journey easy!
Jay Hill
Jim Taylor Ford hasn't done me wrong yet, so far so good. Can't say the same about other dealerships I have used, ( INTERSTATE HYUNDAI IN WEST MONROE). Here at Jim Taylor, they talk with you before doing the work...the way it should be. Keep up the great job Jim Taylor Ford in Ruston Louisiana. Happy Customer
T
Dropped truck off for check engine light diagnostics, paid $1900 to replace two coils and all spark plugs, got in truck to leave, check engine light still on, told service lady, they immediately took it back to repairman, came back and said they forgot to plug a connector in, light cleared. Left lot, 5 min after leaving check engine light came back on, and now periodically flashes. Service Department closed for the day. Brought it back the next day and repairman said plug wires were crossed, he swapped two around and apparently finally fixed it, only took them 3 different tries. Communication during the whole process was horrible at best, the best way to find out what is going on, and if vehicle is ready or not is to check in person at the service counter. You will receive no help by calling or messaging their service text number.
Jason D
No written review