Jennifer Taylor
Our experience with Jim Taylor Ford in Ruston, La was wonderful. Greg Haddox was very helpful and answered all of our questions. I highly recommend this dealership.
Response from owner
June 10, 2024
Other reviews
Madi Abston
Go see Jonah Bates!!! He is wonderful to work with!
Cindy Thompson
Briefly took my car in for recalls. One was a rear axle bolt. I guess that was fixed but another very crucial bolt was left almost hanging loose. Had to take it to another mechanic to get it fixed because jim taylor did not find it. If it had come loose it probably would have killed me. So I definitely would not take ANYTHING to them. They had it THREE DAYS and found nothing wrong. My mechanic found it in 5 minutes.
Molly Rogers
Seth is the absolute best! Best experience I have ever had buying a vehicle!
Bryce Mande
Dropped my vehicle off for service at 0845 Friday morning called to get a update since I have heard nothing all day and was told everyone from the service department left and they could not do anything to help me. Could not tell me anything about where my vehicle is. No one called to tell me they were keeping it over night which means that I cannot get my vehicle back until Monday since they are closed all weekend. I have no way to get to my appointment tomorrow and I don't have a vehicle all weekend. This place has terrible customer service, no communication, and they do not care about people. I would give zero starts if I could. I DO NOT recommend this place for anything.