Lisa Allen
Their sales people are very informative about each vehicle and really nice. Their service department sucks.
Response from owner
November 10, 2025
Other reviews
AJ Riels
I was there at 0930 for a 1000 appointment. I was informed at 1100 it would only be another hour. But when 1245 rolled around I was then informed, by the same person, that my vehicle hasn’t even been placed on the rack yet for a simple tire rotation and oil change. They had no clue what was going on. I didn’t leave the dealership till 1445. I wasted 5 hours at the dealership. I then asked for a discount for such poor service and was completely ignored by the same service associate. I won’t be returning for service and I certainly will not be purchasing a new truck from Jim Taylor going forward because of such poor service. A little communication goes a long way.
Eric Sutherland
Lack stock and seemed rather poor in their engagement - salesperson showed me used when I was interested in new then had me wait while they met with their boss only to tell me "it was nice to meet me." Given Ford has many options on their website(Maverick is exciting), I had to later learn about them from word of mouth rather than the salesperson who met with me. Meanwhile they were quick to collect my customer data yet don't provide prices on their website... very sus.
Dwayne Mathews
No written review
Matt Smith
Had a great experience at Jim Taylor Ford. I traded in my 2011 Mustang and left with a new F-150. I would definitely recommend them to anyone. Ask for Matt he was great!