Pricing & Fees

Kevin Howard

Good work, but on the $high$ side IMO. Was charged for something that should have been included in the repair. Doors and hood were left dirty and I had to go get my truck instead of it being brought back to service dept. Some of this might be nit picky, but you drop $5K on repairs and you have bad knees, IYKYK. Still, the work was top notch and a 2 year warranty makes it worth it...

Casey Tripp

Are you sick of the, "I have to talk to this or that manager," pricing? Want an upfront price, good communication, and quick responses? Then Scott Winstead, is your man. He has worked here for a very long time for a reason. He gets return customers because of his service. He quickly found exactly what I wanted, priced it well, and worked with me throughout the process. I was very happy with the price. They were cheaper than nearby dealers on the same vehicle. I did not ask for a sunroof, did not expect it, and was surprised it had it. Their price with the sunroof was cheaper than other dealers without. My first Maverick (2022) was a great little truck and this 2026 is even better.

Manuel Sifuentes

Very nice place, and the people are so kind, special thanks to Chad Spencer sales consultant, He give me a very good deal!

Alys Cockerham

Horrible customer service. Had an appt for Thursday at 11, received a message letting me know I can track progress on my vehicle for them to not even have touched it. My truck had the moved out of the spot I parked it. I had to call them just to get nothing. The next day, they give me this ridiculous quote on something I didn’t even need, said they would call back with the correct information and never did. After I called back still nothing, called again and still nothing had to call again was told a totally different price on a water pump than before and was also told they was not going to work on my vehicle that day. I was told the water was $162 then the price changed to $262 within a week. They are a horrible definition of customer service. No help at all! I will never bring my vehicle back here. This is the second time I’ve had a bad experience with them, mainly LACK OF COMMUNICATION!!!

Kesha Riser

Me and my husband walked in with doubts after leaving other car dealership with no luck. But here at Jim Taylor salesman Jonah helped us out and we walked away with the car we loved affordable price and excellent service. Thanks to Him and everyone there at Jim Taylor who helps the community ride in style..

cheree savage McDuffie

I don't like a business that tells you something that isn't true, to get more money !!

Robert Harris

They attempted to charge me 265.00 for an oil change on a small ford escape. (6 qts capacity) after I stated I would compare this to the last visit and one from another dealership, they mumbled among themselves and then charged me 151.00 . My feelings are this is very shady. Don't think I'll be going back here. Update; after speaking with Me. Marvin Almond my issue was resolved and my total price paid for service was lowered to 119.00 from 151.00, which is in line with going rates. Thanks Marvin.

Charlotte Robinson

Was having transmission problems so took my 2019 Ford F150 to Jim Taylor Ford to fix the problem. I had warranty insurance and they told me the insurance would pay $3900, but my part would be $4000. Why??? That is the difference for a new transmission. Talked to insurance and they were told that Jim Taylor Ford was fixing the transmission not getting a new one. They lied to me so I took the truck to another place. Insurance paid off, I paid the deductible and truck was fixed in one day. I will never go to Jim Taylor Ford again. Oh, and Jim Taylor Ford kept my truck for 1 week before anything was ever found.

Limbrix Conley

I got my oil changed on my 2024 Mustang GT. The technician asked me what type of oil I wanted and I told him. Once I got home and checked my oil it was low. My car suggests 5w-30, the technician put 5w-30.The oil recommended type was on the oil cap. Lastly I've ve never paid as much as Ive paid here for oil. $182.86

John Cox

Jim Taylor Ford was great to work with with the purchase of me New F-150. They had a great selection of trucks and I found they still had a new 2023 still on lot with 60 miles and a great price.

Jad Awale

Great experience. Darren is one of the most genuine sales professionals I’ve worked with. Fair prices and great quality here.

Izzie Grigsby

Really Nice employees and salesmanship was great My mom walked away with a nice ride for an affordable price

Brandy Brazil

It's a dealer, what more can I say. You get what you pay.

Victoria Wicker

My husband and I recently purchased a pre-owned sedan from Jim Taylor Ford Lincoln Mercury. James Gerow was our sales consultant. He was very friendly, informative, and not pushy. I loved the vehicle, but I had a problem with a couple of minor things. James made sure in the deal that they would be fixed at no extra charge. We met with James' manager as well. He was very helpful in getting the vehicle in our price range. Overall we had a wonderful experience, and we would definitely recommend Jim Taylor Ford Lincoln Mercury to anyone interested in buying a vehicle.