Topic
Sales Staff
100% positiveAcross 374 reviews of Jim Taylor Ford in Ruston, LA, sales staff appears in 48 reviews (100% positive), from 2015-06-11 through 2026-06-06.
Key findings
Sales Staff mentioned in 48 of 374 reviews (12.8%)
97.9% of Sales Staff reviews are 4 or 5 stars
Average rating in Sales Staff reviews: 4.9★
Aspects most discussed in these reviews
Professionalism & Conduct
90%43 mentionsCourtesy & Friendliness
60%29 mentionsCommunication & Updates
29%14 mentionsTechnical Knowledge & Expertise
13%6 mentionsProblem Resolution & Effectiveness
4%2 mentionsPricing & Value
4%2 mentions
Reviews mentioning sales staff
Kevin Hill
Great service and the staff was friendly!
Response from owner
October 13, 2024
Sonya Wilburn
We had an outstanding experience working with Seth Peterson and the Jim Taylor Ford team. Seth was friendly and patient and there was never any pressure—just a real desire to help us find the right vehicle to suit our needs. We were very impressed with his level of professionalism. The entire process was seamlessly executed and stress‑free. We would absolutely recommend this dealership to anyone in the market for a vehicle.
Response from owner
June 3, 2026
Wanda perkins
TPayne was great
Response from owner
June 1, 2026
Jen J
Dustin provided exceptional service from start to finish. He worked diligently to understand exactly what I needed and made sure every detail was handled with care. He went above and beyond to ensure I was completely satisfied, and his professionalism made the entire process smooth and stress‑free. I will definitely be back because of the outstanding service he provided.
Response from owner
May 8, 2026
Hannah nelson
We had the best experience buying a car at Jim Taylor Ford in Ruston! Seth, Darren, and Scott were so awesome to work with and made the process so fast and easy! Definitely check them out when in the car buying market!
Response from owner
March 30, 2026
T. W.
Chad was an awesome salesperson! Was helpful and informative. Definitely will recommend him here at Jim Taylor Ford.
Response from owner
February 6, 2026
jayda naron
I had a great experience buying my car here, thanks to Seth. He kept me up to date on the used options! He was knowledgeable, patient, and never pushy, which made the whole process way less stressful. He took the time to answer all my questions and made sure I felt confident in my decision. Highly recommend asking for Seth if you’re shopping here!
Response from owner
February 5, 2026
Robert Hudson
Everyone very friendly The girls at the service counter over and above All three of them Much aloha and God Bless
Response from owner
December 24, 2025
James Gryder
Very professional and respectful towards me and respectful to my needs as a costumer.
Response from owner
December 24, 2025
Jason Thomisee
Great friendly people. Well organized staff and service department.
Response from owner
December 22, 2025
Mark Kennedy
Go see Seth he will take care you!
Response from owner
November 25, 2025
Austin
Seth Peterson was great, and made the car buying process nice and easy. 5 out of 5 stars 👍🏻 Recommend getting with Seth for your future vehicle purchases!
Response from owner
November 3, 2025
Alphonzo Moore
Tami was very helpful and detailed! Dakota the Machanic did an excellent job on repairs. Thank you both for a job well done
Response from owner
October 21, 2025
Chris Ellis
Seth did a great job in presenting the trucks we were interested in. Even though he is a new salesman, he is very attentive and willing to learn the buying and selling process.
Response from owner
August 18, 2025
LaJuanta Gaulden
I had a excellent purchasing experience with Chad Spencer here at Jim Taylor Ruston. He was very knowledgeable and professional throughout my whole process. I would highly recommend him to anyone looking to purchase a vehicle.
Response from owner
August 4, 2025
Holly Bates
Jonah Bates is a true people collector. Everyone he meets he keeps. Same is true for car sales and customer service. He considers you family and brings a different vibe to every deal! Go see him at Jim Taylor in Ruston. Make a forever friend and get the best deal there is to offer.
Response from owner
July 28, 2025
Noah Bates (OGTrash_King)
Jonah is a rockstar! Excellent service, skills, and a real go-getter. I plan to buy my next vehicle from HIM!
Response from owner
July 28, 2025
Madi Abston
Go see Jonah Bates!!! He is wonderful to work with!
Response from owner
July 28, 2025
Evie Bickford
I love my new truck I bought at Jim Taylor Ford. The best part was my salesman, Jonah Bates! He was very professional and was very helpful through the entire process. He is also a very kind and nice guy. I would definitely ask for Jonah again!! Go see Jonah Bates for your next vehicle. He is awesome! You will love him and your new vehicle.
Response from owner
July 23, 2025
Ann Hitt
My experience with Jim Taylor Ford and Caleb Ashley was outstanding! I also appreciate Darren Collie for his help along with Caleb for making the buying process so easy. Caleb explained to us very well about all the features the vehicle had to offer. For instance the extra storage space in the back for things like groceries so they would not roll all over the back of the vehicle. We started the process on Friday and the vehicle was cleaned and filled with gas ready to go Saturday morning when we got there. We are very pleased with everything.
Response from owner
May 6, 2025
MSH
I would say go to Jim Taylor for your next vehicle.Ask for Caleb Ashley he went above and beyond all our expectations. I was so amazed and impressed at the service we got! It was a smooth easy purchase and I have to say hats off to Darren Collie as well! You guys are great!!!
Response from owner
January 31, 2025
Susan Behan
CALEB and the rest of the staff were very friendly and helpful through the whole car shopping and purchasing process. I love my new ride and will go back when I'm ready for the next one!
Response from owner
January 21, 2025
Ashley Hendrix
I had a great experience working with Caleb Ashley at Jim Taylor Ford. It was absolutely no hassle at all. We told him what we wanted, he made it happen. He made it so easy to do business there! I will definitely recommend him to anyone that asks about where I bought my car. Thanks Caleb!!
Response from owner
January 7, 2025
BK Vann
Recently had some cosmetic (warranty) work done at the Jim Taylor Ford body shop. Could not be more pleased with the Friendliness and Professionalism of the employees. Especially the Body Shop Manager!! HIGHLY Recommend!!
Response from owner
December 17, 2024
dawson cooper
Nolan did exceptionally well with conducting business.
Response from owner
November 14, 2024
MARTY STOCKTON
My experience was extremely pleasant. I worked with Mr. Scott Winstead. I was in and out in less than an hour. I recommend contacting him if your looking for a great experience. I'll definitely be back when seeking a new truck.
Response from owner
July 22, 2024
Emily Lowe
We went to the park expecting a chill day, but thanks to Darren Collie, it became a wild ride in a brand spankin' new Mustang! Definitely request his expertise!
Response from owner
March 4, 2024
bpwj76
I live 30 miles from Jim Taylor Ford. There is another Ford dealer closer to me, but I will continue to use Jim Taylor for their stellar service department. Julie in the service department has literally bent over backwards to accomodate me several times when she did not have to. She knows customer service and that's what keeps me coming back.
Response from owner
September 26, 2023
Jessica Clement
Darren was super helpful and patient with us, made buying a car as easy and painless as possible.
Response from owner
May 23, 2023
Clara Westbrook
Fantastic place to get a vehicle from. Great personnel to work with...Mr. Stacy Reese, and Ms Jeannett were very helpful and a pleasure to work with! Make a trip to Jim Taylor Ford in Ruston for your automotive needs. You won't be sorry!
Response from owner
October 31, 2022
Abigail Mercer
Caleb did a wonderful job. He answered all questions and made the buying experience at Jim Taylor Ford such a breeze. The whole experience could not have been any easier.
Response from owner
June 30, 2021
Michael West
Fine people
Response from owner
December 10, 2020
Shay Chandler
Ryan Erxleben took care of me here and did a wonderful job I will definitely be back with my Ford business. Steve was a great manager to deal with as well
Stephany Jackson
Darren Collie made a buying a new vehicle so easy!! Best car experience I’ve ever had. I highly recommend asking for him at Jim Taylor Ford.
Jerry Lockwood
Our salesman, CHRIS WILLIS, has made what is normally a stressful situation buying a car the easiest and stress free experience anyone can have. The professionalism and manner in which he took care of business is beyond reproach. Thanks to Jim Taylor Ford of Ruston for a smooth transition.
Brandy McDaniel
They worked with me and I was coming from out of town. All of the associates I talked to were nice. Darren Collie was my salesman and he was with me through every step of the sale. He went above and beyond to get me set up to drive my car off the lot.
Response from owner
June 27, 2020
Melba Burson
Looked at a truck for a friend. Johnny Mohawk was nice & is still watching for sometime for my friend. Nice place.
Response from owner
September 13, 2019
William Avant
The only reason for 5 stars is because they don't have 10. I've bought a lot of vehicles in my life and by far this is my best experience yet. You won't find anyone better than Darren Collie. This man handles his business and is extremely knowledgeable about Ford. Highly recommend Darren and Jim Taylor Ford!!!!
Response from owner
September 13, 2019
David Rupf
Not finished yet, but Scott always treats ya like family, so great experience!!
Response from owner
March 15, 2019
Anthony Jordan
Great, awesome staff members, sales personnel staff we're very friendly and there to answer any questions you may have. The main thing that stood out while I was there, was that they are there for you, they really know how to anticipate their customers needs. Great job gang!
Response from owner
January 26, 2019
Lyndie Kelley Brazzel
Friendly staff. Didn't buy a car there...just looking around right now before I make a decision.
Response from owner
October 16, 2018
Kip Nissen
While traveling through the area my truck needed it's services done. Took it to Jim Taylor's who got us in quick and back on the road even quicker. If you are going in for a vehicle ask for Brandon who was vey nice even so we were just looking.
Response from owner
March 14, 2018
Adam Edwards
Service department is top notch. Friendly and thorough. Willing to listen and answer questions as well
Response from owner
February 22, 2018
sk d
My car buying experience with Darren Collie was the easiest ever!!! Would definitely recommend him and them and be back!
Rodriquez Chambers
My experience was by far one of the best experiences I have ever had with car buying Jabo Cage put my mind at ease and made it easy and affordable to fit my budget. Car buying can be scary and challenging sometimes but he understood and listened to my needs. A million Thanks!!
Hallie Toston
James Cage is a great salesman!!!!
Fay Harrell
I love this place for 2 reasons one is they are the best dealership in ruston have the best workers and they are friendly and the other one is my husband works there so I know almost everyone there and know matter who you are they are going to great you with a smile
William McCumber
Just got a great used truck; James Gerow was our man. He worked hard to get what we wanted, took care of all details, answered questions, anticipated needs, and made right what few things needed to be fixed. Good man. He gets my highest recommendation.