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Jim Taylor Ford

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Topic

Sales Staff

100% positive

Across 374 reviews of Jim Taylor Ford in Ruston, LA, sales staff appears in 48 reviews (100% positive), from 2015-06-11 through 2026-06-06.


Key findings

  • Sales Staff mentioned in 48 of 374 reviews (12.8%)

  • 97.9% of Sales Staff reviews are 4 or 5 stars

  • Average rating in Sales Staff reviews: 4.9★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    90%43 mentions
  • Courtesy & Friendliness

    60%29 mentions
  • Communication & Updates

    29%14 mentions
  • Technical Knowledge & Expertise

    13%6 mentions
  • Problem Resolution & Effectiveness

    4%2 mentions
  • Pricing & Value

    4%2 mentions

Reviews mentioning sales staff

June 3, 2026

Kevin Hill

Great service and the staff was friendly!

Response from owner

We’re happy to see you had a 5-star experience with us!

October 13, 2024

June 2, 2026

Sonya Wilburn

We had an outstanding experience working with Seth Peterson and the Jim Taylor Ford team. Seth was friendly and patient and there was never any pressure—just a real desire to help us find the right vehicle to suit our needs. We were very impressed with his level of professionalism. The entire process was seamlessly executed and stress‑free. We would absolutely recommend this dealership to anyone in the market for a vehicle.

Response from owner

Thank you, Sonya, for your thoughtful review and for choosing Jim Taylor Ford. We’re so glad to hear Seth Peterson and our team made your experience feel easy, comfortable, and pressure-free from start to finish. It means a lot to know Seth’s professionalism, patience, and genuine care helped make such a positive impression. We truly appreciate your recommendation and your support.

June 3, 2026

May 30, 2026

Wanda perkins

TPayne was great

Response from owner

Hi there! Thank you for taking the time to leave us this 5-star rating. We appreciate you choosing Jim Taylor Ford!

June 1, 2026

May 8, 2026

Jen J

Dustin provided exceptional service from start to finish. He worked diligently to understand exactly what I needed and made sure every detail was handled with care. He went above and beyond to ensure I was completely satisfied, and his professionalism made the entire process smooth and stress‑free. I will definitely be back because of the outstanding service he provided.

Response from owner

Thank you, Jennifer, for your thoughtful review and for choosing Jim Taylor Ford. We’re so glad to hear Dustin provided exceptional care from beginning to end and helped make the entire process smooth and stress-free. It means a lot to know his professionalism, attention to detail, and dedication made such a positive impression. We truly appreciate your support and look forward to helping you again in the future.

May 8, 2026

March 27, 2026

Hannah nelson

We had the best experience buying a car at Jim Taylor Ford in Ruston! Seth, Darren, and Scott were so awesome to work with and made the process so fast and easy! Definitely check them out when in the car buying market!

Response from owner

Thank you for your kind review and for choosing Jim Taylor Ford in Ruston. We’re glad Seth, Darren, and Scott helped make your car-buying experience quick and easy. We truly appreciate your recommendation and hope you enjoy your new vehicle.

March 30, 2026

February 5, 2026

T. W.

Chad was an awesome salesperson! Was helpful and informative. Definitely will recommend him here at Jim Taylor Ford.

Response from owner

Thank you for your great review! We’re glad Chad provided a helpful and informative experience. We truly appreciate your recommendation and your trust in Jim Taylor Ford!

February 6, 2026

February 4, 2026

jayda naron

I had a great experience buying my car here, thanks to Seth. He kept me up to date on the used options! He was knowledgeable, patient, and never pushy, which made the whole process way less stressful. He took the time to answer all my questions and made sure I felt confident in my decision. Highly recommend asking for Seth if you’re shopping here!

Response from owner

Thank you for your thoughtful review! We’re glad Seth made the car-buying process smooth and stress-free by keeping you informed and taking the time to answer your questions. We truly appreciate your recommendation and your trust in Jim Taylor Ford!

February 5, 2026

December 23, 2025

Robert Hudson

Everyone very friendly The girls at the service counter over and above All three of them Much aloha and God Bless

Response from owner

Thank you for such a kind review! We’re grateful to hear our service team made you feel welcome and went the extra mile to take great care of you. We truly appreciate your support and your trust in Jim Taylor Ford. Wishing you all the best!

December 24, 2025

December 22, 2025

James Gryder

Very professional and respectful towards me and respectful to my needs as a costumer.

Response from owner

Thank you for your 5-star review! We’re glad our team provided a professional experience and took the time to understand and respect your needs. We truly appreciate you choosing Jim Taylor Ford!

December 24, 2025

December 20, 2025

Jason Thomisee

Great friendly people. Well organized staff and service department.

Response from owner

Thank you for your 5-star review! We’re glad our team provided friendly service and a well-organized experience. We appreciate you choosing Jim Taylor Ford!

December 22, 2025

November 24, 2025

Mark Kennedy

Go see Seth he will take care you!

Response from owner

Thank you for your 5-star review, Mark! We’re so glad to hear that Seth took great care of you. We appreciate your support and your trust in Jim Taylor Ford!

November 25, 2025

November 1, 2025

Austin

Seth Peterson was great, and made the car buying process nice and easy. 5 out of 5 stars 👍🏻 Recommend getting with Seth for your future vehicle purchases!

Response from owner

Thank you for your 5-star review! We’re so glad Seth made your car-buying experience smooth and enjoyable. We truly appreciate your recommendation and your trust in Jim Taylor Ford!

November 3, 2025

October 17, 2025

Alphonzo Moore

Tami was very helpful and detailed! Dakota the Machanic did an excellent job on repairs. Thank you both for a job well done

Response from owner

Thank you for your kind words! We’re so glad Tami and Dakota took great care of you and your vehicle. We truly appreciate your feedback and your trust in Jim Taylor Ford!

October 21, 2025

August 17, 2025

Chris Ellis

Seth did a great job in presenting the trucks we were interested in. Even though he is a new salesman, he is very attentive and willing to learn the buying and selling process.

Response from owner

Thank you for sharing your experience with Seth! We’re glad to hear he made your truck shopping experience a positive one. His dedication and eagerness to learn make him a valuable part of our team, and we’re excited for him to continue growing with us.

August 18, 2025

August 3, 2025

LaJuanta Gaulden

I had a excellent purchasing experience with Chad Spencer here at Jim Taylor Ruston. He was very knowledgeable and professional throughout my whole process. I would highly recommend him to anyone looking to purchase a vehicle.

Response from owner

Thank you for sharing your experience—it’s wonderful to hear how smoothly everything went with Chad. His knowledge and professionalism clearly made a lasting impression, and we’re so glad he helped make your vehicle purchase a positive one. We truly appreciate your recommendation!

August 4, 2025

July 25, 2025

Holly Bates

Jonah Bates is a true people collector. Everyone he meets he keeps. Same is true for car sales and customer service. He considers you family and brings a different vibe to every deal! Go see him at Jim Taylor in Ruston. Make a forever friend and get the best deal there is to offer.

Response from owner

This review says so much—thank you for taking the time to share it. It’s clear Jonah brings more than just great service; he brings connection, sincerity, and a real sense of care to every customer he works with. We’re grateful to have him, and even more grateful for people like you who remind us what this business is really about.

July 28, 2025

July 25, 2025

Noah Bates (OGTrash_King)

Jonah is a rockstar! Excellent service, skills, and a real go-getter. I plan to buy my next vehicle from HIM!

Response from owner

Thank you for sharing such a thoughtful shoutout! It means a lot to hear how much confidence you already have in Jonah. His energy, professionalism, and genuine care speak for themselves—and we know he’ll be ready to go above and beyond when the time comes.

July 28, 2025

July 25, 2025

Madi Abston

Go see Jonah Bates!!! He is wonderful to work with!

Response from owner

We love hearing how positive your experience was—thank you for sharing it! It’s clear Jonah made a real impact with his kindness and professionalism. We’re lucky to have him on the team, and even more grateful for customers like you.

July 28, 2025

July 23, 2025

Evie Bickford

I love my new truck I bought at Jim Taylor Ford. The best part was my salesman, Jonah Bates! He was very professional and was very helpful through the entire process. He is also a very kind and nice guy. I would definitely ask for Jonah again!! Go see Jonah Bates for your next vehicle. He is awesome! You will love him and your new vehicle.

Response from owner

This truly made our day—thank you for such a thoughtful and heartfelt review. It’s clear Jonah made a lasting impression, and we’re so glad he could be part of such an important moment for you. Buying a new truck should feel exciting and stress-free, and it sounds like Jonah made sure of that every step of the way. Wishing you miles of happiness ahead in your new ride!

July 23, 2025

May 6, 2025

Ann Hitt

My experience with Jim Taylor Ford and Caleb Ashley was outstanding! I also appreciate Darren Collie for his help along with Caleb for making the buying process so easy. Caleb explained to us very well about all the features the vehicle had to offer. For instance the extra storage space in the back for things like groceries so they would not roll all over the back of the vehicle. We started the process on Friday and the vehicle was cleaned and filled with gas ready to go Saturday morning when we got there. We are very pleased with everything.

Response from owner

Thank you for sharing your experience! We're thrilled to hear that Caleb and Darren made the process smooth and informative. Enjoy your new ride, and thank you for choosing us!

May 6, 2025

January 31, 2025

MSH

I would say go to Jim Taylor for your next vehicle.Ask for Caleb Ashley he went above and beyond all our expectations. I was so amazed and impressed at the service we got! It was a smooth easy purchase and I have to say hats off to Darren Collie as well! You guys are great!!!

Response from owner

We're thrilled to hear about your exceptional experience with us! Thank you for taking the time to share your positive feedback. Come back and see us!

January 31, 2025

January 19, 2025

Susan Behan

CALEB and the rest of the staff were very friendly and helpful through the whole car shopping and purchasing process. I love my new ride and will go back when I'm ready for the next one!

Response from owner

Your positive feedback is greatly appreciated! We are thrilled to hear that Caleb and the team provided friendly and helpful service throughout your car shopping experience. Thank you for choosing us!

January 21, 2025

January 7, 2025

Ashley Hendrix

I had a great experience working with Caleb Ashley at Jim Taylor Ford. It was absolutely no hassle at all. We told him what we wanted, he made it happen. He made it so easy to do business there! I will definitely recommend him to anyone that asks about where I bought my car. Thanks Caleb!!

Response from owner

Thank you for sharing your positive experience with Caleb! We appreciate your recommendation, and we hope to serve you again in the future!

January 7, 2025

December 17, 2024

BK Vann

Recently had some cosmetic (warranty) work done at the Jim Taylor Ford body shop. Could not be more pleased with the Friendliness and Professionalism of the employees. Especially the Body Shop Manager!! HIGHLY Recommend!!

Response from owner

We're elated to hear about your positive experience with our service! Thank you for taking the time to share your feedback. We appreciate your recommendation and are always here to help!

December 17, 2024

November 14, 2024

dawson cooper

Nolan did exceptionally well with conducting business.

Response from owner

We're delighted to hear that Nolan did exceptionally well with conducting business! Thank you for sharing your experience with us!

November 14, 2024

July 19, 2024

MARTY STOCKTON

My experience was extremely pleasant. I worked with Mr. Scott Winstead. I was in and out in less than an hour. I recommend contacting him if your looking for a great experience. I'll definitely be back when seeking a new truck.

Response from owner

We are happy to hear about your extremely pleasant experience with us! Thank you for your review, and we look forward to assisting you again in the future!

July 22, 2024

March 3, 2024

Emily Lowe

We went to the park expecting a chill day, but thanks to Darren Collie, it became a wild ride in a brand spankin' new Mustang! Definitely request his expertise!

Response from owner

We are thrilled to hear that Darren was able to make your day at the park even more exciting with a new Mustang! Thank you for choosing us, and we hope you enjoy your new ride!

March 4, 2024

September 26, 2023

bpwj76

I live 30 miles from Jim Taylor Ford. There is another Ford dealer closer to me, but I will continue to use Jim Taylor for their stellar service department. Julie in the service department has literally bent over backwards to accomodate me several times when she did not have to. She knows customer service and that's what keeps me coming back.

Response from owner

Thank you for taking the time to share your positive experience with our service department. We're thrilled to hear that Julie went above and beyond to accommodate you. We appreciate your loyalty and look forward to continuing to provide you with stellar service in the future.

September 26, 2023

May 22, 2023

Jessica Clement

Darren was super helpful and patient with us, made buying a car as easy and painless as possible.

Response from owner

Thank you for sharing your positive experience with us and giving us a 5-star rating, Jessica! We are thrilled to hear that Darren provided you with exceptional service and made the car-buying process easy and painless for you. We appreciate your business and look forward to serving you again in the future!

May 23, 2023

October 26, 2022

Clara Westbrook

Fantastic place to get a vehicle from. Great personnel to work with...Mr. Stacy Reese, and Ms Jeannett were very helpful and a pleasure to work with! Make a trip to Jim Taylor Ford in Ruston for your automotive needs. You won't be sorry!

Response from owner

Hi Clara, thank you so much for leaving such a wonderful review! We're so glad we were able to provide you with such a great experience. Our staff appreciates you and your business immensely. If you ever need anything else, please don't hesitate to give us a call!

October 31, 2022

June 30, 2021

Abigail Mercer

Caleb did a wonderful job. He answered all questions and made the buying experience at Jim Taylor Ford such a breeze. The whole experience could not have been any easier.

Response from owner

Thanks so much! We appreciate your business.

June 30, 2021

December 10, 2020

Michael West

Fine people

Response from owner

Thanks for your kind review. We appreciate you!

December 10, 2020

September 15, 2020

Shay Chandler

Ryan Erxleben took care of me here and did a wonderful job I will definitely be back with my Ford business. Steve was a great manager to deal with as well

July 3, 2020

Stephany Jackson

Darren Collie made a buying a new vehicle so easy!! Best car experience I’ve ever had. I highly recommend asking for him at Jim Taylor Ford.

July 3, 2020

Jerry Lockwood

Our salesman, CHRIS WILLIS, has made what is normally a stressful situation buying a car the easiest and stress free experience anyone can have. The professionalism and manner in which he took care of business is beyond reproach. Thanks to Jim Taylor Ford of Ruston for a smooth transition.

June 25, 2020

Brandy McDaniel

They worked with me and I was coming from out of town. All of the associates I talked to were nice. Darren Collie was my salesman and he was with me through every step of the sale. He went above and beyond to get me set up to drive my car off the lot.

Response from owner

Thanks so much! We appreciate you!

June 27, 2020

September 13, 2019

Melba Burson

Looked at a truck for a friend. Johnny Mohawk was nice & is still watching for sometime for my friend. Nice place.

Response from owner

Jim Taylor Ford of Ruston appreciates your review. Feed back is always appreciated. Thanks for your business. We are here for all your automotive needs.

September 13, 2019

September 12, 2019

William Avant

The only reason for 5 stars is because they don't have 10. I've bought a lot of vehicles in my life and by far this is my best experience yet. You won't find anyone better than Darren Collie. This man handles his business and is extremely knowledgeable about Ford. Highly recommend Darren and Jim Taylor Ford!!!!

Response from owner

Thanks so much for your review. Jim Taylor Ford of Ruston appreciates any feed back. Thanks for the opportunity to serve you in all your automotive needs. We appreciate your business.

September 13, 2019

March 14, 2019

David Rupf

Not finished yet, but Scott always treats ya like family, so great experience!!

Response from owner

Thanks so much for your review and your business!

March 15, 2019

January 18, 2019

Anthony Jordan

Great, awesome staff members, sales personnel staff we're very friendly and there to answer any questions you may have. The main thing that stood out while I was there, was that they are there for you, they really know how to anticipate their customers needs. Great job gang!

Response from owner

Thanks for your review and your business!

January 26, 2019

October 13, 2018

Lyndie Kelley Brazzel

Friendly staff. Didn't buy a car there...just looking around right now before I make a decision.

Response from owner

Thanks for your review and also thank you for stopping in. Let us know if you need any assistance.

October 16, 2018

March 13, 2018

Kip Nissen

While traveling through the area my truck needed it's services done. Took it to Jim Taylor's who got us in quick and back on the road even quicker. If you are going in for a vehicle ask for Brandon who was vey nice even so we were just looking.

Response from owner

Thanks so much, we appreciate your review and for stopping by our dealership!

March 14, 2018

February 22, 2018

Adam Edwards

Service department is top notch. Friendly and thorough. Willing to listen and answer questions as well

Response from owner

Thanks, we appreciate your business.

February 22, 2018

November 23, 2016

sk d

My car buying experience with Darren Collie was the easiest ever!!! Would definitely recommend him and them and be back!

April 29, 2016

Rodriquez Chambers

My experience was by far one of the best experiences I have ever had with car buying Jabo Cage put my mind at ease and made it easy and affordable to fit my budget. Car buying can be scary and challenging sometimes but he understood and listened to my needs. A million Thanks!!

April 29, 2016

Hallie Toston

James Cage is a great salesman!!!!

April 28, 2016

Fay Harrell

I love this place for 2 reasons one is they are the best dealership in ruston have the best workers and they are friendly and the other one is my husband works there so I know almost everyone there and know matter who you are they are going to great you with a smile

June 17, 2015

William McCumber

Just got a great used truck; James Gerow was our man. He worked hard to get what we wanted, took care of all details, answered questions, anticipated needs, and made right what few things needed to be fixed. Good man. He gets my highest recommendation.