Vehicle Purchase

TINA SPILLERS

Great experience! Friendly staff, super salesman and a Bronco I love!

Sonya Wilburn

We had an outstanding experience working with Seth Peterson and the Jim Taylor Ford team. Seth was friendly and patient and there was never any pressure—just a real desire to help us find the right vehicle to suit our needs. We were very impressed with his level of professionalism. The entire process was seamlessly executed and stress‑free. We would absolutely recommend this dealership to anyone in the market for a vehicle.

Chris Nevils

Amazing dealership experience. We wanted to get a Bronco for our daughter and Jim Taylor had a good selection including the exact match for us. Our sales consultant, Seth Peterson, did an incredible job in both making the sales process as easy as any I have experienced in decades of making car deals. More importantly, Seth prepped the vehicle himself, set up the apps, showed us every feature on the vehicle, and made sure we had a full tank of gas, inspection sticker, and everything we needed. He was also kind enough to follow up to make sure we really liked the vehicle and to answer any questions (which we didn't have because he explained it all). Made us feel like we were buying a luxury vehicle.

Casey Tripp

Are you sick of the, "I have to talk to this or that manager," pricing? Want an upfront price, good communication, and quick responses? Then Scott Winstead, is your man. He has worked here for a very long time for a reason. He gets return customers because of his service. He quickly found exactly what I wanted, priced it well, and worked with me throughout the process. I was very happy with the price. They were cheaper than nearby dealers on the same vehicle. I did not ask for a sunroof, did not expect it, and was surprised it had it. Their price with the sunroof was cheaper than other dealers without. My first Maverick (2022) was a great little truck and this 2026 is even better.

James Coats

Could have been more forthcoming with the sale. Drove a little over an hour to look at a used truck. Test drive was good. Was told many times it had a 250 point safety inspection. Few days later I feel a pull to the left and a noise under the truck,2008 F150 LT. Apparently it had been wrecked. $1600.00 later still not right. Very disappointed with Jim Taylor Ford. Looking for an other vehicle. Only been 5 to 6 months ago. Work at Feed store in Bastrop Louisiana and see hundreds of people a week. Don't mind telling my story. Took truck back. They worked with me and now I am driving a 2019 F150 XLT. Best and newest truck ever for me. You must read whole story. They believe in making there customers happy 😊.

Manuel Sifuentes

Very nice place, and the people are so kind, special thanks to Chad Spencer sales consultant, He give me a very good deal!

Riley Smith

Chad Spencer is the man. Bought a 25 bronco sport from him and he made it so easy. Highly recommend using him when purchasing a vehicle.

Erica Hogan

Chad Spencer helped me get into a brand new Expedition Max. I had such an easy experience. I recommend Chad at Jim Taylor!

Hannah nelson

We had the best experience buying a car at Jim Taylor Ford in Ruston! Seth, Darren, and Scott were so awesome to work with and made the process so fast and easy! Definitely check them out when in the car buying market!

Kristie

I just purchased my new ride. Chad Spencer was my salesman and he did an amazing job. Very thorough and polite!! I felt at home. I'll definitely be recommending them !! Ty!!

Lauren Jordan

Scott W. was great during our most recent purchased!

Jon Anne Winstead

We are very pleased with all aspects of buying a vehicle at Jim Taylor from the salesman and the service! Would not buy from another dealership!!! Scott is amazing!!

Steven Bates

Great experience and great people at Jim Taylor Ford in Ruston. Seth Peterson took great care of us!

jayda naron

I had a great experience buying my car here, thanks to Seth. He kept me up to date on the used options! He was knowledgeable, patient, and never pushy, which made the whole process way less stressful. He took the time to answer all my questions and made sure I felt confident in my decision. Highly recommend asking for Seth if you’re shopping here!

Daniel Smith

Chad Spencer is an awesome Sales Consultant, Go see Chad for your next vehicle!

Amanda Ates

Chad Spencer was the best sales person I have ever had. He gave me the greatest price on my new Bronco. If you are looking for a great honest person, go see him!

Molly Rogers

Seth is the absolute best! Best experience I have ever had buying a vehicle!

Jesseca Schwieger

To say our experience was great would be an understatement. Seth Peterson went above and beyond helping us find a vehicle to accommodate everything we need. Not only this but he took the time to go over each and every angle possible. He is very knowledgeable and cares about his customers. I highly recommend using him if you’re trying to buy a vehicle!

Tammy Blundell

Thank you Seth Peterson for helping us find the perfect truck and making the purchase process so easy!

Austin

Seth Peterson was great, and made the car buying process nice and easy. 5 out of 5 stars 👍🏻 Recommend getting with Seth for your future vehicle purchases!

Teri Shrell

I am enjoying my new BroncoSport! Thank you Jonah for helping me find the SUV that is right for me!

Joseph Amparan

Seth was very professional and extremely patient while I made my decision! He was very helpful and answered all questions, thanks again Seth and because of you I will return for my next purchase!

Tyler Anderson

Seth helped me purchase my first car and made it the best experience ever. Thank you seth!

Juanita cook

Our family was very pleased with our sales agent,Chad Spencer, at Jim Taylor Ford. I was looking for a very specific color in 2025 Big Bend Ford Bronco Sport and with the Black Diamond package. Chad was very courteous and listened to what we were looking for and what we needed in our new vehicle. He went above and beyond to check everything off of our must have list. I would highly recommend Chad if you are in the market for a new vehicle.

Leigh Parker

So happy to have worked with Jonah Bates. He was kind, listened to our needs, and got us taken care of and in the new truck we wanted. 100% pleased and 100% will recommend to everyone.

dustin vance

Great experience. Seth was a great salesperson and Jenette in the finance office was great too!

Chris Ellis

Seth did a great job in presenting the trucks we were interested in. Even though he is a new salesman, he is very attentive and willing to learn the buying and selling process.

LaJuanta Gaulden

I had a excellent purchasing experience with Chad Spencer here at Jim Taylor Ruston. He was very knowledgeable and professional throughout my whole process. I would highly recommend him to anyone looking to purchase a vehicle.

Kesha Riser

Me and my husband walked in with doubts after leaving other car dealership with no luck. But here at Jim Taylor salesman Jonah helped us out and we walked away with the car we loved affordable price and excellent service. Thanks to Him and everyone there at Jim Taylor who helps the community ride in style..

Lil roy Williams

I love the vehicle and how Jonah helped us get a vehicle for our family. If anyone is looking for a reasonable good car for the family stop by Jim Taylor in Ruston and chat with Jonah. He will get you riding in no time.

William Null

My wife and I were very pleased with the whole staff today and Mr. Jonah Bates was a very kind and thoughtful young man. We presented him with a non typical plan for purchase and Mr. Bates took on the challenge and made it happen! I ran a branch of a wholesale Co. in Ruston and my wife ran the school system and this young man has what it takes to become a very successful person. Thanks JTF Ruston and to you as well Jonah!

Evie Bickford

I love my new truck I bought at Jim Taylor Ford. The best part was my salesman, Jonah Bates! He was very professional and was very helpful through the entire process. He is also a very kind and nice guy. I would definitely ask for Jonah again!! Go see Jonah Bates for your next vehicle. He is awesome! You will love him and your new vehicle.

Virginia Wilson

From start to finish, the experience was very good. My salesman, Everett Gies, worked really hard to get me the exact vehicle I wanted. We were able to communicate via text and phone calls which made the shopping much easier.

ReGina Marshall

I had the pleasure of working with salesman Chad Spencer. He was very professional. Kept me updated through out the whole process. Will definitely refer him to family and friends whenever they are in need for a new or used vehicle. He went the extra mile in helping me get into a vehicle.

Tricia P

I arranged for a relative to buy a car with Caleb as my salesperson and he was awesome.. we did it long distance over the phone & online. Caleb was so incredibly responsive with quick answers in great detail to any question we had along the way. He puts his hand on everything and makes sure that it is perfect for us. Taking delivery of the car for my aunt next week and so far couldn't be happier with the entire process. I highly recommend Caleb Ashley and Jim Taylor Ford. If I could give 10 stars on this site I would!

Karen Kilpatrick

I recently purchased a new Explorer at JTF, and was very pleased with my sales person, Jonah Bates, who helped me in this process. Jonah was very attentive to my many questions and did a great job researching and answering them. He helped me find a car that met the specifications I needed while being sensitive to my budget. He was pleasant throughout the process. I am enjoying my new car and am very thankful that Jonah made the journey easy!

Ann Hitt

My experience with Jim Taylor Ford and Caleb Ashley was outstanding! I also appreciate Darren Collie for his help along with Caleb for making the buying process so easy. Caleb explained to us very well about all the features the vehicle had to offer. For instance the extra storage space in the back for things like groceries so they would not roll all over the back of the vehicle. We started the process on Friday and the vehicle was cleaned and filled with gas ready to go Saturday morning when we got there. We are very pleased with everything.

Vicki Harris

We had a very nice experience buying our truck from Caleb Ashley at Jim Taylor Ford—no pressure, just good advice. If you are looking for a new vehicle, visit Jim Taylor Ford in Ruston and ask for Caleb Ashley!

MSH

I would say go to Jim Taylor for your next vehicle.Ask for Caleb Ashley he went above and beyond all our expectations. I was so amazed and impressed at the service we got! It was a smooth easy purchase and I have to say hats off to Darren Collie as well! You guys are great!!!

Susan Behan

CALEB and the rest of the staff were very friendly and helpful through the whole car shopping and purchasing process. I love my new ride and will go back when I'm ready for the next one!

Susan Prystauk

My salesman, Caleb, was awesome! He listened to my needs and responded by finding me the exact vehicle I didn’t know I needed. I went to the dealership looking for one thing but when I described what I wanted he put me in the perfect vehicle. Thank you Caleb, I LOVE my Explorer!

Ashley Hendrix

I had a great experience working with Caleb Ashley at Jim Taylor Ford. It was absolutely no hassle at all. We told him what we wanted, he made it happen. He made it so easy to do business there! I will definitely recommend him to anyone that asks about where I bought my car. Thanks Caleb!!

Keith White

It was worth the hour-drive over to Ruston, Louisiana to purchase the truck I wanted. My salesman Greg was wonderful. The final price of my new vehicle and my trade-in value of my car were very reasonable. Will strongly considering this dealership for my family's next Ford purchase.

John Cox

Jim Taylor Ford was great to work with with the purchase of me New F-150. They had a great selection of trucks and I found they still had a new 2023 still on lot with 60 miles and a great price.

Nikki Scott

Can truly say I’m in love with my new truck; and I couldn’t have done it without the help from Darren and Mrs. Collins! Wonderful job, great communication, DID NOT RUSH! Let me emphasize, I don’t like walking into a place and the only thing they try to do is overly sell something. Clearly I’m here to buy 🤣 but don’t push it! The staff here did NOT do that! They took their time and went off my lead. I truly appreciate that! Yall come get your truck here!

Dustin Collie

Best place in north Louisiana to buy a ford great experience

MARTY STOCKTON

My experience was extremely pleasant. I worked with Mr. Scott Winstead. I was in and out in less than an hour. I recommend contacting him if your looking for a great experience. I'll definitely be back when seeking a new truck.

jacob Rogers

Darren helped me find the best fit for me and my needs. He went above and beyond to make sure I was happy and got a great deal. Thanks. I'll be back when it is time for the next one

Tyler Broadway

Caleb Ashely was amazing to work with. Straight to the point, no pushing about other vehicles. We told him what we wanted (explorer) and what monthly payment was good for us and he made it happen and we couldn’t be happier. My wife loves her car. I wish the f150s had a good interest rate because he would get another sale from my family!

Amanda Weeks

Easiest deal ever! Highly recommend!!

Shelly Wall

We bought a truck here on January 15th 2024. It has been in the shop twice , once for over a month. It has left us stranded on the side of the road 3 times. They said the last time they couldn’t find anything wrong with it but it just dies going down the road and won’t crank. They’re giving us the run around. Now I’m stuck paying a note and no vehicle to drive. I never expected this kind of service from Jim Taylor !

Carolyn Hunter

If you are in the market for a vehicle and are unsure of where to buy or what vehicle you want to buy, let me share my experience. My vehicle was a 2015 Ford Explorer XL and had served me well for ten years. The miles were adding up and I was faced with making a decision to spend money on an expensive repair or trade my vehicle in. My Explorer had served me well but I had enjoyed a few years of no vehicle payments. I finally made the decision to go to Jim Taylor Ford Lincoln Mercury to talk about looking at a vehicle. I have known Greg Haddox for years through family and my husband had played golf with him years ago and they were friends. I knew who I wanted to help me but I didn’t realize how effortless Greg made the process!! I thought I wanted an Expedition and Greg knew that I had been thinking about it since 2020 but when Covid hit there were no vehicles to choose from. Well when my rear camera was going in and out and my screen became “frozen”, I had to make a decision!!! I had driven my husband’s F150 for a couple of days while my vehicle was being looked at. When Greg told he that an Expedition is built on a truck frame and at my age I knew I couldn’t get in and out of a tall vehicle everyday. I went home and pulled up the Jim Taylor app to see what they had. I looked through the app and wanted to buy a 2023 end of the year model and was looking at which small SUV’s I had to choose from. When I came across the Lincoln’s, in my mind I said I am dreaming because they are too expensive. I didn’t realize how affordable they were so I was looking at some of them and they had an Aviator that had these seats that just caught my eye!!! I thought I wanted another black vehicle but when I saw these seats I didn’t care what color the exterior was. My husband and I went down and drove the vehicle while Greg helped another customer of his. We were both sold!!! Everything from that point was effortless!!! They took care of everything and Greg told me he would have it detailed and it would be ready the next day. Well the next day it was pouring down rain!!! I said oh well for the detail because it’s pouring down rain and it didn’t look like it needed anything when we drove it!!! Greg still had it detailed and when we went to pick it up, Greg synced our phones and went over many of the features of the Aviator. There were so many features that this vehicle has and any question we had about the vehicle, Greg knew and showed us!! I know I have gone into great detail but I wanted to share my experience so that if you are in the market for a vehicle, you can feel confident that Jim Taylor Ford and his sales associates are top notch!!! Greg proved that to me!! Don’t hesitate. Go see them. Thank you Greg for making me feel confident in my decision to make a trade to an Aviator.

Ashley Fink

Great service! Great saleman, Scott Winstead. Great finance manager, Janette Collins! Great experience!

Bryan Nugent

Awesome place to buy a vehicle!!! Professional, knowledgeable, and courteous staff!!

Jessica Clement

Darren was super helpful and patient with us, made buying a car as easy and painless as possible.

marly weeks

Stacy provided excellent service to our family! Thanks for making the car buying process as easy as possible, we’ll be back for our next purchase!

Clara Westbrook

Fantastic place to get a vehicle from. Great personnel to work with...Mr. Stacy Reese, and Ms Jeannett were very helpful and a pleasure to work with! Make a trip to Jim Taylor Ford in Ruston for your automotive needs. You won't be sorry!

Nicholas Lococo

Bought a used truck that had a bolt missing on a caliper. Originally offered to fix whatever was broken or get a different vehicle with $1000 off price tag. Left with truck that I bought originally and fixed at no cost to me. I recommend Chad my salesman to anyone, he genuinely cared about the situation and came up with more than one solution to fix the inconvenience. In the long run, truck has been a complete dud, it's broke down after less than 10,000 miles with repairs that will cost more that it's worth(transmission). But I suppose they aren't to blame for selling me a used truck.

Greg Manley

Great buying experience with Jim Taylor Ford and Scott Winstead!

Josh

Scott and co did a great job getting me into my 22 Ranger. Production took ages but they stayed on top of it and answered all my questions and concerns.

Dale Ward

Great place place to buy a car, truck or SUV

A M

They were helpful but the inventory shortage is hurting every one

Eric Sutherland

Lack stock and seemed rather poor in their engagement - salesperson showed me used when I was interested in new then had me wait while they met with their boss only to tell me "it was nice to meet me." Given Ford has many options on their website(Maverick is exciting), I had to later learn about them from word of mouth rather than the salesperson who met with me. Meanwhile they were quick to collect my customer data yet don't provide prices on their website... very sus.

Kalico James

Darren Collie went the extra mile helping me find a vehicle to fit my needs would definitely recommend for anyone looking for a vehicle quick friendly service would definitely do business again

Jean Sanders

Darren Collie at Jim Taylor Ford helped us find a great deal and a safe car for our daughter! This is our 3rd purchase from Jim Taylor Ford.

Abigail Mercer

Caleb did a wonderful job. He answered all questions and made the buying experience at Jim Taylor Ford such a breeze. The whole experience could not have been any easier.

Izzie Grigsby

Really Nice employees and salesmanship was great My mom walked away with a nice ride for an affordable price

Christy Mayfield

I truly have to say that Micheal in sales worked so hard to get us a not just a vehicle but a brand new vehicle. My credit is not all that great so you know how that goes . By the end of the day I left driving a 2020 Ecosport brand new . We came across bout four complications but he was willing and worked very hard to make it work and did . Thank you Micheal

Stephany Jackson

Darren Collie made a buying a new vehicle so easy!! Best car experience I’ve ever had. I highly recommend asking for him at Jim Taylor Ford.

Jerry Lockwood

Our salesman, CHRIS WILLIS, has made what is normally a stressful situation buying a car the easiest and stress free experience anyone can have. The professionalism and manner in which he took care of business is beyond reproach. Thanks to Jim Taylor Ford of Ruston for a smooth transition.

Brandy McDaniel

They worked with me and I was coming from out of town. All of the associates I talked to were nice. Darren Collie was my salesman and he was with me through every step of the sale. He went above and beyond to get me set up to drive my car off the lot.

Audra Violin

Chris Willis and Chad were great! They made buying a new car easy! And great service after the sale. Couldn't be more pleased!

Angelle Thompson

Here is my story! Yes story! I DO NOT recommend these crooks! Yes they will give you a good deal for a lemon!! I went here to originally look at a different vehicle then I purchased( I also had a pre approved loan through my bank) so when I didn’t like the car we went seen I asked if there was any other vehicle similar to the one we seen with same price tag. I was brought to a 2012 Ford Explorer limited. It had all bells and whistles! Test drive went good (except at time radio/ Ac touch screen wouldn’t turn on, which they got working prior to me purchasing) So now I purchased car( not realizing I was NOT given a warranty on it) I leave noticing that when driving felt as if car wanted to take me to side when I went over even smallest of bumps. I play it off maybe it’s in my head. Two weeks in AC stopped blowing cold. I blew it off thinking something miner. One day driving in rain and I feared for my life scared I was going to drive into someone or off the road because it was like the car was roller skating on hwy, blowing that off thinking tires, I bought two back tires weekend before New Years )Then noticed when shifting gears it was sticking( it would jump when I would put in other gear and as driving and it was trin to go into 2 and 3 it would jump) I played that off thinking I was doin something wrong. It kept getting worse as the days went on. I called my sales guy and I felt like he was giving me the run around. Eventually telling me to bring it in so they can see what was goin on. I take there on a Wednesday two weeks after purchasing tires, to be turned away because sales guy never informed them I was coming, and I needed to get two tires before they could anything else and guy that looks at used cars wasn’t there! I left mad off course. That Sunday my car wouldn’t move out my driveway! I ended up having to get a tow truck to bring to them. When speaking g to sales guy I asked look I pay a note in this and it was 13k being nice trin to see if they would take care of me! I kept being told “we will check it out and go from there but we aren’t obligated to do anything being you have no warranty but let’s see what we can do” then I’m also told for us to check it out it’s a diagnostic fee of 100$ (I got car end of oct and it’s first week of Jan) I said y’all wait for y’all to have the car in y’all possession broken after I went there days before and no one told me about the 100$. A week later I was told that the left side bushing and seal kit needed to be replaced and the left side transmission drive ankle and it was 850$(not including issues with the driving part nor AC) I was taking step at time. Spoke to sales guy to be told they won’t do anything for me! So I’m stuck wit a note and no car! I waited for the little money I got from taxes to get fixed and told them to check out the driving part and AC to see what’s wrong! I went to pick up today! I leave and my car is slipping still! And AC doesn’t blow cold! I turn around go back to be told that transmission has to get used to having fluid again give that time! And they were advised by managers not to touch my AC!! So I don’t even know what is wrong with it! I was also promised two tires that I ever got! So NO don’t go to this dealer! They sale lemons!! I will never buy one from here again and I will tell anyone I can not to go here after this was my first purchase! They even trying to blame my bank for me not having a warranty being I got outside financing. They just want to screw people and feed them lies! If you want a lemon car ur will def get one here!!

Rex Lofton

Loved the experience that we had here. Purchased a Lincoln MKC from Johnny. He is amazing. He took the time to find us exactly what we wanted, was patient, and extremely helpful. If I ever need to purchase another vehicle, I know exactly who to go to. The entire experience was amazing from start to finish with him.

Cari Fallin

Ryan Erxleben made our buying experience so easy! He got us the truck that we wanted. There was no hassle. The finance department, great! Everyone is so friendly and willing to help! I highly recommend going and seeing him for any of your vehicle needs!

William Avant

The only reason for 5 stars is because they don't have 10. I've bought a lot of vehicles in my life and by far this is my best experience yet. You won't find anyone better than Darren Collie. This man handles his business and is extremely knowledgeable about Ford. Highly recommend Darren and Jim Taylor Ford!!!!

Chris Bass

Bought my second new truck here in less than a year... both times have been great experiences.. fair deals and quick financing.. will definitely buy here again

matt reynolds

Great service. Everyone is super friendly and helpful. Had Chris work with me and he did everything needed to get me into a new truck

Robert Young

Courteous and helpful, good information on your purchase

Jamie Marshall

Great place to buy your next vehicle.

Sheryl Ellerman

Excellent service, loved my buying experience

Heather Underwood

All the way from Texas was approved just waiting to sign and they sold the vehicle out from under us

sk d

My car buying experience with Darren Collie was the easiest ever!!! Would definitely recommend him and them and be back!

Steve T.

New location is very large but inventory not as diverse as expected. Call before you go to see if they have what you're looking for. Salesperson knew nothing about the Edge and ultimately could not provide a model with the options we wanted.

Rodriquez Chambers

My experience was by far one of the best experiences I have ever had with car buying Jabo Cage put my mind at ease and made it easy and affordable to fit my budget. Car buying can be scary and challenging sometimes but he understood and listened to my needs. A million Thanks!!

Robin Wheeling

Darren Collie with Jim Taylor Ford was very helpful. It took less than an hour and I was driving off the lot with my new vehicle. He even drove to West Monroe to my place of employment to bring me papers that needed to be finalized. Very pleased. Will Be Back.

Crystal Oliver

While searching for a vehical, a family member found what he was looking for! Thank you Darren Collie!

Matt Smith

Had a great experience at Jim Taylor Ford. I traded in my 2011 Mustang and left with a new F-150. I would definitely recommend them to anyone. Ask for Matt he was great!

Victoria Wicker

My husband and I recently purchased a pre-owned sedan from Jim Taylor Ford Lincoln Mercury. James Gerow was our sales consultant. He was very friendly, informative, and not pushy. I loved the vehicle, but I had a problem with a couple of minor things. James made sure in the deal that they would be fixed at no extra charge. We met with James' manager as well. He was very helpful in getting the vehicle in our price range. Overall we had a wonderful experience, and we would definitely recommend Jim Taylor Ford Lincoln Mercury to anyone interested in buying a vehicle.

Gary Jackson

Hey everyone, my experience with Jim Taylor Ford dealership was amazing. I was looking to trade in my 2014 Ford Mustang for a later model and was not so sure if it was going to be possible. However, I received a phone call from salesman James Gerow and he took good care of me. I was a little nervous at first, but he assured me that he would do everything in his power to get me into 2015 Ford Mustang. He was very courteous and well-knowledgeable about the mustangs. After I test drove the vehicle, I was ready to purchase it. The transaction was very smooth and comforting. Therefore, if anyone is in need of purchasing a car, then I recommend you go to Jim Taylor Ford dealership in Ruston, LA and ask for salesman James Gerow because he gave me everything I asked and was able to be placed me in my brand new 2015 Ford Mustang!!!

William McCumber

Just got a great used truck; James Gerow was our man. He worked hard to get what we wanted, took care of all details, answered questions, anticipated needs, and made right what few things needed to be fixed. Good man. He gets my highest recommendation.