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Jim Taylor Ford

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All reviews

374 verified reviews, 4.3★ average, sorted by most recent.

Showing 151200 of 266 5-star reviews.

July 6, 2022

Rick Burkett

No written review

May 12, 2022

Dale Ward

Great place place to buy a car, truck or SUV

Response from owner

Thanks so much! We appreciate your feedback and your business.

May 13, 2022

April 26, 2022

Darren Collie

No written review

March 16, 2022

mamie hammock

No written review

February 8, 2022

Alfred Sanders

No written review

January 28, 2022

Jason Garris

Service dept has always worked hard to get my truck into the shop when i have any issues. They work fast to resolve the issue. I use my truck to make my living. So when i need a service or repair Jim Taylor service dept work fast to keep me rolling. Thanks

December 18, 2021

Jad Awale

Great experience. Darren is one of the most genuine sales professionals I’ve worked with. Fair prices and great quality here.

Response from owner

Thanks so much! We appreciate your business.

December 21, 2021

December 13, 2021

Bill Wilson

Parts man ordered needed part and got next day! Ford brand part a little more expensive than will fit (windshield washer hose) but it was perfect fit and I couldn't believe it came with exact fit push in mounting pins! Will fit I had tried was exactly that (will maybe fit), it did not!

Response from owner

Thanks so much! We appreciate your business.

December 21, 2021

November 18, 2021

Marcus Brown

No written review

November 15, 2021

Buddy Mccaa

No written review

September 25, 2021

Kalico James

Darren Collie went the extra mile helping me find a vehicle to fit my needs would definitely recommend for anyone looking for a vehicle quick friendly service would definitely do business again

Response from owner

Thanks so much! We appreciate your business.

December 21, 2021

September 21, 2021

Tedde Woods

Happy they will take care of you and get the job done right

Response from owner

Thanks so much! We appreciate your business.

December 21, 2021

August 28, 2021

Lowell Mize

Great information and friendly service

Response from owner

Thanks so much! We appreciate your business.

December 21, 2021

August 20, 2021

Shane Grubb

Great dealership from top to bottom!!

Response from owner

Thanks so much! We appreciate your business.

December 21, 2021

August 1, 2021

Jean Sanders

Darren Collie at Jim Taylor Ford helped us find a great deal and a safe car for our daughter! This is our 3rd purchase from Jim Taylor Ford.

Response from owner

Thanks so much! We appreciate your business.

December 21, 2021

July 19, 2021

Justin O'Neal

No written review

July 13, 2021

Dolores Brister

I'm not a regular customer of this location, but will seriously consider it for future purchases. I stopped in recently because I had a cover dragging underneath my car from a different oil change facility in a different city. The service crew at Jim Taylor had my car up on a ramp, removed the cover, and had me on my way in about 15 minutes!

Response from owner

Thanks so much! We appreciate your business.

December 21, 2021

June 30, 2021

Abigail Mercer

Caleb did a wonderful job. He answered all questions and made the buying experience at Jim Taylor Ford such a breeze. The whole experience could not have been any easier.

Response from owner

Thanks so much! We appreciate your business.

June 30, 2021

June 27, 2021

Izzie Grigsby

Really Nice employees and salesmanship was great My mom walked away with a nice ride for an affordable price

Response from owner

Thanks so much! We appreciate your business.

December 21, 2021

June 3, 2021

Alice Jane Hammett

Service was excellent. They called before doing an expensive job to get o.k. They returned our car clear and looking and driving great! Thank Jim Taylor Ford!

Response from owner

Thanks so much! We appreciate your business.

December 21, 2021

May 24, 2021

Reginald Gaines

No written review

May 20, 2021

Trent Page

Friendly and completed my repair in a timely manner

Response from owner

Thanks so much for choosing Jim Taylor Ford for your service needs! We appreciate you.

May 21, 2021

May 16, 2021

Beverly ONell

Thank you to Sheryl Eagle, Service Advisor and her Service Tech We were passing through Ruston pulling our rv with our f250. Sheryl got us diagnosed quickly. We were back on the road in less than 2 hours. Thank you Sheryl.

Response from owner

Thanks so much for letting Jim Taylor Ford and Mrs. Sheryl Eagle assist you. We appreciate you!

May 17, 2021

May 12, 2021

Alicia Bailey

Very friendly and courteous w, service was fast and exactly the price I was quoted.

Response from owner

Thanks so much for your review and we appreciate your business. Please reach out to us at any time.

May 13, 2021

April 20, 2021

Tammy Barber

Helpful

Response from owner

Thanks so much for you review! We appreciate your business.

April 21, 2021

January 30, 2021

Juan Ortiz

No written review

December 23, 2020

Jason D

No written review

Response from owner

Thanks for the great review. We appreciate you!

December 23, 2020

December 13, 2020

Lane Carter

Had exactly what I needed when I needed it

Response from owner

Thanks so much for your review. We appreciate your business!

December 15, 2020

December 10, 2020

Michael West

Fine people

Response from owner

Thanks for your kind review. We appreciate you!

December 10, 2020

October 28, 2020

Kewania Calahan

Excellent Service!!Great Customer Service❤

Response from owner

Thanks for your kind review. We appreciate you!

December 10, 2020

September 25, 2020

Jeremy Jones

No written review

September 15, 2020

Shay Chandler

Ryan Erxleben took care of me here and did a wonderful job I will definitely be back with my Ford business. Steve was a great manager to deal with as well

September 12, 2020

Christy Mayfield

I truly have to say that Micheal in sales worked so hard to get us a not just a vehicle but a brand new vehicle. My credit is not all that great so you know how that goes . By the end of the day I left driving a 2020 Ecosport brand new . We came across bout four complications but he was willing and worked very hard to make it work and did . Thank you Micheal

Response from owner

Thanks so much for your review and your business. We appreciate you!

September 12, 2020

July 3, 2020

Stephany Jackson

Darren Collie made a buying a new vehicle so easy!! Best car experience I’ve ever had. I highly recommend asking for him at Jim Taylor Ford.

July 3, 2020

Jerry Lockwood

Our salesman, CHRIS WILLIS, has made what is normally a stressful situation buying a car the easiest and stress free experience anyone can have. The professionalism and manner in which he took care of business is beyond reproach. Thanks to Jim Taylor Ford of Ruston for a smooth transition.

June 25, 2020

Brandy McDaniel

They worked with me and I was coming from out of town. All of the associates I talked to were nice. Darren Collie was my salesman and he was with me through every step of the sale. He went above and beyond to get me set up to drive my car off the lot.

Response from owner

Thanks so much! We appreciate you!

June 27, 2020

June 20, 2020

Audra Violin

Chris Willis and Chad were great! They made buying a new car easy! And great service after the sale. Couldn't be more pleased!

March 13, 2020

Larry G.

No written review

January 28, 2020

Donnie Frost

I appreciate Steve at Jim Taylor he Really goes above and beyond to help you

Response from owner

Thanks for letting us know. We would love to speak to you about any issues you are having. Could you please contact Shelley at (318)255-2590. We aim for 100% customer satisfaction and would like to resolve any issues you are having.

January 24, 2020

January 16, 2020

Donna Carmena

I could not be more pleased with the Jim Taylor Ford/Lincoln dealership in Ruston LA. I moved to N LA 10 months ago and I used the dealership in the town I live in and was never so disappointed, so I drove the 30 miles to Jim Taylor without an appointment. I was greeted the minute my truck door opened as my first visit was ‘The Works’ which was total oil change, tire rotation and completed service of engine and fluid levels, etc. when they told me my vehicle was ready my truck had been vacuumed and washed and I was floored. In all my years of having ‘The Works’ completed it was the first wash and vacuum that was ever done. The Service Department and all of the service employees were outstanding. My second visit was just as great. I replaced my back brakes which I was informed on my first visit I need to have done plus had The Works package. When I arrived for my second visit I was greeted by salesman Dan Stolz asking if I wanted to sell my truck. I met with Dan yesterday who spent several hours with me. Even though I left without reaching an agreement I will recommend Jim Taylor yo everyone. I have received two calls today telling me they are still there for me if I needed anything. One call was from Dan, the other from a customer rep. I have had many years experience with Ford dealerships as my Ex was a top rated Ford mechanic for over 25+ years. Thank you again for your service and dedication. Donna O Carmena

Response from owner

Thanks so much for your kind review. 100% customer satisfaction in our service and sales department is our goal. We appreciate you!

January 18, 2020

December 5, 2019

Jesse Collinsworth

The salesman work hard for his sale but a very pleasant respectful staff

Response from owner

Jim Taylor Ford Lincoln would like to thank you for your review. We appreciate you and your business. It was our pleasure to help.

December 6, 2019

October 24, 2019

Rex Lofton

Loved the experience that we had here. Purchased a Lincoln MKC from Johnny. He is amazing. He took the time to find us exactly what we wanted, was patient, and extremely helpful. If I ever need to purchase another vehicle, I know exactly who to go to. The entire experience was amazing from start to finish with him.

Response from owner

Thanks so much for your review. We appreciate you and strive to reach 100% customer satisfaction.

January 18, 2020

October 24, 2019

Rachel Nicole Ates

No written review

Response from owner

Thanks for shopping with Jim Taylor Ford of Ruston. We appreciate your business.

October 24, 2019

September 28, 2019

Cari Fallin

Ryan Erxleben made our buying experience so easy! He got us the truck that we wanted. There was no hassle. The finance department, great! Everyone is so friendly and willing to help! I highly recommend going and seeing him for any of your vehicle needs!

Response from owner

Jim Taylor Ford of Ruston would like to thank you so much for your kind words. We strive for great customer service in all our departments from sales to parts to service. Thanks for your business. We appreciate you!

September 28, 2019

September 12, 2019

William Avant

The only reason for 5 stars is because they don't have 10. I've bought a lot of vehicles in my life and by far this is my best experience yet. You won't find anyone better than Darren Collie. This man handles his business and is extremely knowledgeable about Ford. Highly recommend Darren and Jim Taylor Ford!!!!

Response from owner

Thanks so much for your review. Jim Taylor Ford of Ruston appreciates any feed back. Thanks for the opportunity to serve you in all your automotive needs. We appreciate your business.

September 13, 2019

August 30, 2019

Billy Hall

Fantastic service department!

Response from owner

Thanks so much for your review. Jim Taylor Ford of Ruston appreciates any feed back. Thanks for the opportunity to serve you in all your automotive needs.

September 13, 2019

August 23, 2019

Rod Ebeyer

No written review

Response from owner

Thank you for the five-star rating. We truly appreciate the support. At Jim Taylor Ford of Ruston we are here for you!

September 13, 2019

August 19, 2019

Noel Elizalde

No written review

Response from owner

Thanks for the five-star rating. We really appreciate the support.

September 13, 2019

August 17, 2019

Kathran Randolph

Larry Gipson is a great salesman who gives his customers excellent service without pressure. He explains the options and allows the customer to make a decision about a purchase. He will sell me my next car. I hope that others will see this an consider asking for Larry Gipson when seeking a car to purchase.

Response from owner

Thanks so much for your review. We appreciate your business!

August 17, 2019

August 17, 2019

Chris Bass

Bought my second new truck here in less than a year... both times have been great experiences.. fair deals and quick financing.. will definitely buy here again

Response from owner

Thanks so much for your review. We appreciate your business!

August 17, 2019