All reviews
374 verified reviews, 4.3★ average, sorted by most recent.
Rick Burkett
No written review
Dale Ward
Great place place to buy a car, truck or SUV
Response from owner
May 13, 2022
Darren Collie
No written review
mamie hammock
No written review
Alfred Sanders
No written review
Jason Garris
Service dept has always worked hard to get my truck into the shop when i have any issues. They work fast to resolve the issue. I use my truck to make my living. So when i need a service or repair Jim Taylor service dept work fast to keep me rolling. Thanks
Jad Awale
Great experience. Darren is one of the most genuine sales professionals I’ve worked with. Fair prices and great quality here.
Response from owner
December 21, 2021
Bill Wilson
Parts man ordered needed part and got next day! Ford brand part a little more expensive than will fit (windshield washer hose) but it was perfect fit and I couldn't believe it came with exact fit push in mounting pins! Will fit I had tried was exactly that (will maybe fit), it did not!
Response from owner
December 21, 2021
Marcus Brown
No written review
Buddy Mccaa
No written review
Kalico James
Darren Collie went the extra mile helping me find a vehicle to fit my needs would definitely recommend for anyone looking for a vehicle quick friendly service would definitely do business again
Response from owner
December 21, 2021
Tedde Woods
Happy they will take care of you and get the job done right
Response from owner
December 21, 2021
Lowell Mize
Great information and friendly service
Response from owner
December 21, 2021
Shane Grubb
Great dealership from top to bottom!!
Response from owner
December 21, 2021
Jean Sanders
Darren Collie at Jim Taylor Ford helped us find a great deal and a safe car for our daughter! This is our 3rd purchase from Jim Taylor Ford.
Response from owner
December 21, 2021
Justin O'Neal
No written review
Dolores Brister
I'm not a regular customer of this location, but will seriously consider it for future purchases. I stopped in recently because I had a cover dragging underneath my car from a different oil change facility in a different city. The service crew at Jim Taylor had my car up on a ramp, removed the cover, and had me on my way in about 15 minutes!
Response from owner
December 21, 2021
Abigail Mercer
Caleb did a wonderful job. He answered all questions and made the buying experience at Jim Taylor Ford such a breeze. The whole experience could not have been any easier.
Response from owner
June 30, 2021
Izzie Grigsby
Really Nice employees and salesmanship was great My mom walked away with a nice ride for an affordable price
Response from owner
December 21, 2021
Alice Jane Hammett
Service was excellent. They called before doing an expensive job to get o.k. They returned our car clear and looking and driving great! Thank Jim Taylor Ford!
Response from owner
December 21, 2021
Reginald Gaines
No written review
Trent Page
Friendly and completed my repair in a timely manner
Response from owner
May 21, 2021
Beverly ONell
Thank you to Sheryl Eagle, Service Advisor and her Service Tech We were passing through Ruston pulling our rv with our f250. Sheryl got us diagnosed quickly. We were back on the road in less than 2 hours. Thank you Sheryl.
Response from owner
May 17, 2021
Alicia Bailey
Very friendly and courteous w, service was fast and exactly the price I was quoted.
Response from owner
May 13, 2021
Tammy Barber
Helpful
Response from owner
April 21, 2021
Juan Ortiz
No written review
Jason D
No written review
Response from owner
December 23, 2020
Lane Carter
Had exactly what I needed when I needed it
Response from owner
December 15, 2020
Michael West
Fine people
Response from owner
December 10, 2020
Kewania Calahan
Excellent Service!!Great Customer Service❤
Response from owner
December 10, 2020
Jeremy Jones
No written review
Shay Chandler
Ryan Erxleben took care of me here and did a wonderful job I will definitely be back with my Ford business. Steve was a great manager to deal with as well
Christy Mayfield
I truly have to say that Micheal in sales worked so hard to get us a not just a vehicle but a brand new vehicle. My credit is not all that great so you know how that goes . By the end of the day I left driving a 2020 Ecosport brand new . We came across bout four complications but he was willing and worked very hard to make it work and did . Thank you Micheal
Response from owner
September 12, 2020
Stephany Jackson
Darren Collie made a buying a new vehicle so easy!! Best car experience I’ve ever had. I highly recommend asking for him at Jim Taylor Ford.
Jerry Lockwood
Our salesman, CHRIS WILLIS, has made what is normally a stressful situation buying a car the easiest and stress free experience anyone can have. The professionalism and manner in which he took care of business is beyond reproach. Thanks to Jim Taylor Ford of Ruston for a smooth transition.
Brandy McDaniel
They worked with me and I was coming from out of town. All of the associates I talked to were nice. Darren Collie was my salesman and he was with me through every step of the sale. He went above and beyond to get me set up to drive my car off the lot.
Response from owner
June 27, 2020
Audra Violin
Chris Willis and Chad were great! They made buying a new car easy! And great service after the sale. Couldn't be more pleased!
Larry G.
No written review
Donnie Frost
I appreciate Steve at Jim Taylor he Really goes above and beyond to help you
Response from owner
January 24, 2020
Donna Carmena
I could not be more pleased with the Jim Taylor Ford/Lincoln dealership in Ruston LA. I moved to N LA 10 months ago and I used the dealership in the town I live in and was never so disappointed, so I drove the 30 miles to Jim Taylor without an appointment. I was greeted the minute my truck door opened as my first visit was ‘The Works’ which was total oil change, tire rotation and completed service of engine and fluid levels, etc. when they told me my vehicle was ready my truck had been vacuumed and washed and I was floored. In all my years of having ‘The Works’ completed it was the first wash and vacuum that was ever done. The Service Department and all of the service employees were outstanding. My second visit was just as great. I replaced my back brakes which I was informed on my first visit I need to have done plus had The Works package. When I arrived for my second visit I was greeted by salesman Dan Stolz asking if I wanted to sell my truck. I met with Dan yesterday who spent several hours with me. Even though I left without reaching an agreement I will recommend Jim Taylor yo everyone. I have received two calls today telling me they are still there for me if I needed anything. One call was from Dan, the other from a customer rep. I have had many years experience with Ford dealerships as my Ex was a top rated Ford mechanic for over 25+ years. Thank you again for your service and dedication. Donna O Carmena
Response from owner
January 18, 2020
Jesse Collinsworth
The salesman work hard for his sale but a very pleasant respectful staff
Response from owner
December 6, 2019
Rex Lofton
Loved the experience that we had here. Purchased a Lincoln MKC from Johnny. He is amazing. He took the time to find us exactly what we wanted, was patient, and extremely helpful. If I ever need to purchase another vehicle, I know exactly who to go to. The entire experience was amazing from start to finish with him.
Response from owner
January 18, 2020
Rachel Nicole Ates
No written review
Response from owner
October 24, 2019
Cari Fallin
Ryan Erxleben made our buying experience so easy! He got us the truck that we wanted. There was no hassle. The finance department, great! Everyone is so friendly and willing to help! I highly recommend going and seeing him for any of your vehicle needs!
Response from owner
September 28, 2019
William Avant
The only reason for 5 stars is because they don't have 10. I've bought a lot of vehicles in my life and by far this is my best experience yet. You won't find anyone better than Darren Collie. This man handles his business and is extremely knowledgeable about Ford. Highly recommend Darren and Jim Taylor Ford!!!!
Response from owner
September 13, 2019
Billy Hall
Fantastic service department!
Response from owner
September 13, 2019
Rod Ebeyer
No written review
Response from owner
September 13, 2019
Noel Elizalde
No written review
Response from owner
September 13, 2019
Kathran Randolph
Larry Gipson is a great salesman who gives his customers excellent service without pressure. He explains the options and allows the customer to make a decision about a purchase. He will sell me my next car. I hope that others will see this an consider asking for Larry Gipson when seeking a car to purchase.
Response from owner
August 17, 2019
Chris Bass
Bought my second new truck here in less than a year... both times have been great experiences.. fair deals and quick financing.. will definitely buy here again
Response from owner
August 17, 2019