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Jim Taylor Ford

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All reviews

374 verified reviews, 4.3★ average, sorted by most recent.

Showing 130 of 30 4-star reviews.

May 14, 2026

Kevin Howard

Good work, but on the $high$ side IMO. Was charged for something that should have been included in the repair. Doors and hood were left dirty and I had to go get my truck instead of it being brought back to service dept. Some of this might be nit picky, but you drop $5K on repairs and you have bad knees, IYKYK. Still, the work was top notch and a 2 year warranty makes it worth it...

Response from owner

Kevin, thank you for the honest feedback and for trusting us with your truck. We’re glad to hear the quality of the work met expectations, but we’re sorry the overall experience fell short, especially regarding the cleanliness, communication, and the unexpected charge. That’s not the level of service we aim to provide. We’d appreciate the opportunity to review the repair order with you and better understand what happened. Please reach out at your convenience so we can address your concerns directly. Thank you again for bringing this to our attention. Tommy Daugherty Service Manager (318) 224-2953

May 18, 2026

April 25, 2026

Manuel Sifuentes

Very nice place, and the people are so kind, special thanks to Chad Spencer sales consultant, He give me a very good deal!

Response from owner

Thank you, Manuel, for your kind words and for choosing Jim Taylor Ford. We’re so glad to hear Chad Spencer took great care of you and helped make your visit a positive one. We truly appreciate your support, and if there is anything we can do to make your next visit a 5-star experience, please let us know. Darren Collie & Tripp Chorette Sales Managers (318) 224-2953

April 29, 2026

November 7, 2025

Lisa Allen

Their sales people are very informative about each vehicle and really nice. Their service department sucks.

Response from owner

Thank you for sharing your feedback. We’re glad to hear you had a positive experience with our sales team, but we’re sorry to learn that our service department didn’t meet your expectations. Your comments are important and will be shared with our management team as we work to improve the customer experience.

November 10, 2025

October 26, 2025

nakia griffin

To pick up service truck for my job

Response from owner

Thank you for your 4-star review! We’re glad you had a positive experience and appreciate your feedback. We’ll keep working to make your next visit a 5-star one!

October 27, 2025

January 12, 2025

Susan Prystauk

My salesman, Caleb, was awesome! He listened to my needs and responded by finding me the exact vehicle I didn’t know I needed. I went to the dealership looking for one thing but when I described what I wanted he put me in the perfect vehicle. Thank you Caleb, I LOVE my Explorer!

Response from owner

Thank you for your review! We are thrilled to hear that Caleb was able to find you the perfect vehicle. Enjoy your new ride!

January 13, 2025

August 24, 2024

Jimmie Drummer

No written review

Response from owner

We appreciate you taking the time to leave this great review! Thank you!

August 24, 2024

May 21, 2023

Jerry Johnson

I like going there but has been a while the service advisor are friendly,last time they went over the services they are doing not this time it was like a cold chilli night nothing not a word most of all did not put air in the tires which were low I guess they were out of air for the day not the first time this has happen but overall good job,this time just didn't get that fuzzy feeling that they were glad you came by and doing business with them

Response from owner

Thanks so much for your feedback and also your business. We want you to always feel like family. Feedback like this helps us to improve so that your next visit will give you that warm feeling again.

November 12, 2022

March 25, 2023

Stephen Jones

Friendly staff

February 7, 2023

Matt Ferguson

Ok

Response from owner

Thanks for your feedback. We hope your next visit is great. We appreciate you choosing Jim Taylor Ford

February 7, 2023

October 3, 2022

Nicholas Lococo

Bought a used truck that had a bolt missing on a caliper. Originally offered to fix whatever was broken or get a different vehicle with $1000 off price tag. Left with truck that I bought originally and fixed at no cost to me. I recommend Chad my salesman to anyone, he genuinely cared about the situation and came up with more than one solution to fix the inconvenience. In the long run, truck has been a complete dud, it's broke down after less than 10,000 miles with repairs that will cost more that it's worth(transmission). But I suppose they aren't to blame for selling me a used truck.

Response from owner

Thanks so much for you review. We appreciate you and your business now and later.

March 26, 2019

July 30, 2022

Emily Brodnax

Took cars for maintenance. Nice waiting room and ferry service in town.

Response from owner

Thanks for your review. We are a locally owned and operated dealership, so of course we want to help you get from here to there.

December 22, 2022

May 9, 2021

Janice Goforth

No written review

June 29, 2020

Fanese Cowan

Long wait. Get there early.

Response from owner

Thanks for your feedback. We appreciate your business and apologize for the wait.

June 30, 2020

May 24, 2020

NATE5804

No written review

Response from owner

Thanks so much for your review. We appreciate you shopping with us!

May 24, 2020

February 25, 2020

Steve Thurmon

No written review

Response from owner

Thanks for your review. We appreciate all feed back. We appreciate you!

February 25, 2020

January 22, 2020

Shayla Jones

No written review

Response from owner

Thanks for your review. We appreciate your feedback. Thanks for shopping with Jim Taylor Ford.

February 25, 2020

June 18, 2019

Dwayne Mathews

No written review

May 12, 2019

Carmen Abels

No written review

January 23, 2019

Pamela Fields

Nice dealership

Response from owner

Thanks for your review and for your business.

January 23, 2019

November 13, 2018

Wallace Wingard

No written review

Response from owner

Thanks for your review and we appreciate your business!

November 13, 2018

October 13, 2018

Lyndie Kelley Brazzel

Friendly staff. Didn't buy a car there...just looking around right now before I make a decision.

Response from owner

Thanks for your review and also thank you for stopping in. Let us know if you need any assistance.

October 16, 2018

August 27, 2018

Cheryl Walters

No written review

Response from owner

Thanks for your review. We apprecaite the opportunity to earn your business

September 6, 2018

August 23, 2018

Robert Young

Courteous and helpful, good information on your purchase

Response from owner

Thanks for your review. We apprecaite the opportunity to earn your business

September 6, 2018

July 17, 2018

Tracy OLoughlin

Friendly salesperson.

Response from owner

Thanks so much for you review. We appreciate your business!

August 8, 2018

July 15, 2018

dixie Griffin

Service area is good

Response from owner

Thanks so much for you review. We appreciate your business!

August 8, 2018

March 21, 2018

Irvan Jefferson

No written review

February 19, 2018

Brandy Brazil

It's a dealer, what more can I say. You get what you pay.

January 15, 2018

Bobby Jones

No written review

December 19, 2017

Ronnie Miller

Best in the business

Response from owner

Thanks so much. We appreciate your business!

December 22, 2017

November 13, 2017

Kimberly Poisso

Great customer service!