All reviews
374 verified reviews, 4.3★ average, sorted by most recent.
Mike Moak
After calling Banner Ford in Monroe!, three times and waiting on hold I got fed up and decided to drive the extra 15 minutes to Jim Taylor Ford and I cannot express to you how friendly and helpful the service department and service manager was. I bought my 2021 trimmer from Banner Ford brand new and have had nothing but issues every time I bring it up there. Jim Taylor Ford has been from daylight to dark difference, especially with the new service manager! I’m not one to leave reviews, but I have to give a shout out to Miss Amber and her team. They got me back on the road the same day when Banner Ford told me it would be a week plus thank you so much, Jim Taylor!
Response from owner
June 3, 2026
Kevin Hill
Great service and the staff was friendly!
Response from owner
October 13, 2024
TINA SPILLERS
Great experience! Friendly staff, super salesman and a Bronco I love!
Response from owner
June 3, 2026
Sonya Wilburn
We had an outstanding experience working with Seth Peterson and the Jim Taylor Ford team. Seth was friendly and patient and there was never any pressure—just a real desire to help us find the right vehicle to suit our needs. We were very impressed with his level of professionalism. The entire process was seamlessly executed and stress‑free. We would absolutely recommend this dealership to anyone in the market for a vehicle.
Response from owner
June 3, 2026
Richard Guidry
No written review
Response from owner
June 2, 2026
Wanda perkins
TPayne was great
Response from owner
June 1, 2026
Trisha Johnson
No written review
Response from owner
May 21, 2026
Chris Nevils
Amazing dealership experience. We wanted to get a Bronco for our daughter and Jim Taylor had a good selection including the exact match for us. Our sales consultant, Seth Peterson, did an incredible job in both making the sales process as easy as any I have experienced in decades of making car deals. More importantly, Seth prepped the vehicle himself, set up the apps, showed us every feature on the vehicle, and made sure we had a full tank of gas, inspection sticker, and everything we needed. He was also kind enough to follow up to make sure we really liked the vehicle and to answer any questions (which we didn't have because he explained it all). Made us feel like we were buying a luxury vehicle.
Response from owner
May 14, 2026
Casey Tripp
Are you sick of the, "I have to talk to this or that manager," pricing? Want an upfront price, good communication, and quick responses? Then Scott Winstead, is your man. He has worked here for a very long time for a reason. He gets return customers because of his service. He quickly found exactly what I wanted, priced it well, and worked with me throughout the process. I was very happy with the price. They were cheaper than nearby dealers on the same vehicle. I did not ask for a sunroof, did not expect it, and was surprised it had it. Their price with the sunroof was cheaper than other dealers without. My first Maverick (2022) was a great little truck and this 2026 is even better.
Response from owner
May 13, 2026
Jen J
Dustin provided exceptional service from start to finish. He worked diligently to understand exactly what I needed and made sure every detail was handled with care. He went above and beyond to ensure I was completely satisfied, and his professionalism made the entire process smooth and stress‑free. I will definitely be back because of the outstanding service he provided.
Response from owner
May 8, 2026
James Coats
Could have been more forthcoming with the sale. Drove a little over an hour to look at a used truck. Test drive was good. Was told many times it had a 250 point safety inspection. Few days later I feel a pull to the left and a noise under the truck,2008 F150 LT. Apparently it had been wrecked. $1600.00 later still not right. Very disappointed with Jim Taylor Ford. Looking for an other vehicle. Only been 5 to 6 months ago. Work at Feed store in Bastrop Louisiana and see hundreds of people a week. Don't mind telling my story. Took truck back. They worked with me and now I am driving a 2019 F150 XLT. Best and newest truck ever for me. You must read whole story. They believe in making there customers happy 😊.
Response from owner
June 29, 2020
Riley Smith
Chad Spencer is the man. Bought a 25 bronco sport from him and he made it so easy. Highly recommend using him when purchasing a vehicle.
Response from owner
April 20, 2026
Erica Hogan
Chad Spencer helped me get into a brand new Expedition Max. I had such an easy experience. I recommend Chad at Jim Taylor!
Response from owner
April 13, 2026
Jordan Pierce
Jack was very professional and punctual throughout the time my truck was being repaired. I was consistently updated and aware of everything going on during the process. My brand new transmission and rear end have me feeling like I’m driving a new truck. I highly recommend Jim Taylor Ford.
Response from owner
April 2, 2026
Hannah nelson
We had the best experience buying a car at Jim Taylor Ford in Ruston! Seth, Darren, and Scott were so awesome to work with and made the process so fast and easy! Definitely check them out when in the car buying market!
Response from owner
March 30, 2026
Royzgrl
Always a great experience here. Highly recommend.
Response from owner
January 6, 2023
Kristie
I just purchased my new ride. Chad Spencer was my salesman and he did an amazing job. Very thorough and polite!! I felt at home. I'll definitely be recommending them !! Ty!!
Response from owner
March 18, 2026
Rodney Potts
No written review
Response from owner
March 16, 2026
Lauren Jordan
Scott W. was great during our most recent purchased!
Response from owner
March 11, 2026
Jon Anne Winstead
We are very pleased with all aspects of buying a vehicle at Jim Taylor from the salesman and the service! Would not buy from another dealership!!! Scott is amazing!!
Response from owner
March 10, 2026
Steven Bates
Great experience and great people at Jim Taylor Ford in Ruston. Seth Peterson took great care of us!
Response from owner
March 10, 2026
James Rea
Professional, courtesy, not pushy and listened to your needs
Response from owner
March 2, 2026
T. W.
Chad was an awesome salesperson! Was helpful and informative. Definitely will recommend him here at Jim Taylor Ford.
Response from owner
February 6, 2026
jayda naron
I had a great experience buying my car here, thanks to Seth. He kept me up to date on the used options! He was knowledgeable, patient, and never pushy, which made the whole process way less stressful. He took the time to answer all my questions and made sure I felt confident in my decision. Highly recommend asking for Seth if you’re shopping here!
Response from owner
February 5, 2026
Chad Rawls
I dealt with Seth Peterson. Really good guy that was down to earth and straight up. Not your typical pushy needy salesman. Helped me with any questions or problems that I had to the best of his ability.
Response from owner
February 2, 2026
Wayne Gentry
Staff was excellent. Jack was very attentive to my needs. Expedition was fixed and returned on time.
Response from owner
January 19, 2026
john m
Excellent experience
Response from owner
January 2, 2026
Robert Hudson
Everyone very friendly The girls at the service counter over and above All three of them Much aloha and God Bless
Response from owner
December 24, 2025
James Gryder
Very professional and respectful towards me and respectful to my needs as a costumer.
Response from owner
December 24, 2025
Jason Thomisee
Great friendly people. Well organized staff and service department.
Response from owner
December 22, 2025
Chase Fennell
No written review
Response from owner
December 16, 2025
R B
Amazing service !
Response from owner
December 9, 2025
Daniel Smith
Chad Spencer is an awesome Sales Consultant, Go see Chad for your next vehicle!
Response from owner
December 1, 2025
Amanda Ates
Chad Spencer was the best sales person I have ever had. He gave me the greatest price on my new Bronco. If you are looking for a great honest person, go see him!
Response from owner
December 1, 2025
Molly Rogers
Seth is the absolute best! Best experience I have ever had buying a vehicle!
Response from owner
December 1, 2025
Mark Kennedy
Go see Seth he will take care you!
Response from owner
November 25, 2025
Joe Bannister
My daughter is a student at LA TECH and was about to travel home for the Thanksgiving holidays when she noticed her 2023 Bronco Sport running hot. I advised her to take it to the nearest FORD dealership as I called them to explain the situation. I spoke with Frannie in the service dept. and was told they didn't have an appointment available until the middle of next month, but she said to have her come in and they would at least look at the radiator and make sure it had coolant and was not leaking. Once she got there they told her it would be a lengthy wait, but had a service advisor drop her back off at the dorm so she didn't have to wait the whole time at the dealership. She got a call 3 hours later saying it was done and ready for pickup. They found the water pump needed to be replaced and rushed it back so she could get home for Thanksgiving break. Big thanks to Frannie and Amy ( Service Advisor) for getting her back on the road in as quick as possible. Jim Taylor Ford and their staff did go out of the way to help my daughter and we couldn't be happier to tell everyone about it. Thanks Jim Taylor Ford.... will call you when I need another Ford Raptor.
Response from owner
November 13, 2025
Jesseca Schwieger
To say our experience was great would be an understatement. Seth Peterson went above and beyond helping us find a vehicle to accommodate everything we need. Not only this but he took the time to go over each and every angle possible. He is very knowledgeable and cares about his customers. I highly recommend using him if you’re trying to buy a vehicle!
Response from owner
November 10, 2025
Franny Adams
No written review
Response from owner
November 10, 2025
Tammy Blundell
Thank you Seth Peterson for helping us find the perfect truck and making the purchase process so easy!
Response from owner
November 5, 2025
Austin
Seth Peterson was great, and made the car buying process nice and easy. 5 out of 5 stars 👍🏻 Recommend getting with Seth for your future vehicle purchases!
Response from owner
November 3, 2025
Jay Can Fix it
Great service with great people. You can’t go wrong.
Response from owner
October 22, 2025
Alphonzo Moore
Tami was very helpful and detailed! Dakota the Machanic did an excellent job on repairs. Thank you both for a job well done
Response from owner
October 21, 2025
Alphonzo Moore
Tami was my service advisor
Response from owner
October 21, 2025
J Hamp.
No written review
Response from owner
October 6, 2025
Teri Shrell
I am enjoying my new BroncoSport! Thank you Jonah for helping me find the SUV that is right for me!
Response from owner
October 2, 2025
Allison Brown
No written review
Response from owner
October 1, 2025
John Golden
Our salesman went above and beyond to help.
Response from owner
September 23, 2025
Joseph Amparan
Seth was very professional and extremely patient while I made my decision! He was very helpful and answered all questions, thanks again Seth and because of you I will return for my next purchase!
Response from owner
September 23, 2025
Tyler Anderson
Seth helped me purchase my first car and made it the best experience ever. Thank you seth!
Response from owner
September 19, 2025