All reviews
374 verified reviews, 4.3★ average, sorted by most recent.
Nikki Scott
Can truly say I’m in love with my new truck; and I couldn’t have done it without the help from Darren and Mrs. Collins! Wonderful job, great communication, DID NOT RUSH! Let me emphasize, I don’t like walking into a place and the only thing they try to do is overly sell something. Clearly I’m here to buy 🤣 but don’t push it! The staff here did NOT do that! They took their time and went off my lead. I truly appreciate that! Yall come get your truck here!
Response from owner
August 29, 2024
Dustin Collie
Best place in north Louisiana to buy a ford great experience
Response from owner
August 28, 2024
Sheryl Welch
The service department employees are very friendly and professional. We were traveling and our water pump burst. They got us up and running as fast as they could. When we left, we felt like we knew them personally. They were that nice!
Response from owner
August 8, 2024
Lanny Stewart
Great dealership very dependable staff
Response from owner
August 6, 2024
vince dispenza
extremely good overall experience
Response from owner
June 3, 2024
vikramjeet Singh
No written review
Response from owner
December 10, 2023
MARTY STOCKTON
My experience was extremely pleasant. I worked with Mr. Scott Winstead. I was in and out in less than an hour. I recommend contacting him if your looking for a great experience. I'll definitely be back when seeking a new truck.
Response from owner
July 22, 2024
jacob Rogers
Darren helped me find the best fit for me and my needs. He went above and beyond to make sure I was happy and got a great deal. Thanks. I'll be back when it is time for the next one
Response from owner
July 18, 2024
Ervin Jackson
Outstanding service you can't beat the all around professional staff and car wash.
Response from owner
July 10, 2024
Debbie Richards
I've always received great service at Jim Taylor Ruston. Their service department is always top notch.
Response from owner
July 8, 2024
Keith Bryant
No written review
Response from owner
June 13, 2024
Jennifer Taylor
Our experience with Jim Taylor Ford in Ruston, La was wonderful. Greg Haddox was very helpful and answered all of our questions. I highly recommend this dealership.
Response from owner
June 10, 2024
Tyler Broadway
Caleb Ashely was amazing to work with. Straight to the point, no pushing about other vehicles. We told him what we wanted (explorer) and what monthly payment was good for us and he made it happen and we couldn’t be happier. My wife loves her car. I wish the f150s had a good interest rate because he would get another sale from my family!
Response from owner
June 5, 2024
Amanda Weeks
Easiest deal ever! Highly recommend!!
Response from owner
May 23, 2024
Carolyn Hunter
If you are in the market for a vehicle and are unsure of where to buy or what vehicle you want to buy, let me share my experience. My vehicle was a 2015 Ford Explorer XL and had served me well for ten years. The miles were adding up and I was faced with making a decision to spend money on an expensive repair or trade my vehicle in. My Explorer had served me well but I had enjoyed a few years of no vehicle payments. I finally made the decision to go to Jim Taylor Ford Lincoln Mercury to talk about looking at a vehicle. I have known Greg Haddox for years through family and my husband had played golf with him years ago and they were friends. I knew who I wanted to help me but I didn’t realize how effortless Greg made the process!! I thought I wanted an Expedition and Greg knew that I had been thinking about it since 2020 but when Covid hit there were no vehicles to choose from. Well when my rear camera was going in and out and my screen became “frozen”, I had to make a decision!!! I had driven my husband’s F150 for a couple of days while my vehicle was being looked at. When Greg told he that an Expedition is built on a truck frame and at my age I knew I couldn’t get in and out of a tall vehicle everyday. I went home and pulled up the Jim Taylor app to see what they had. I looked through the app and wanted to buy a 2023 end of the year model and was looking at which small SUV’s I had to choose from. When I came across the Lincoln’s, in my mind I said I am dreaming because they are too expensive. I didn’t realize how affordable they were so I was looking at some of them and they had an Aviator that had these seats that just caught my eye!!! I thought I wanted another black vehicle but when I saw these seats I didn’t care what color the exterior was. My husband and I went down and drove the vehicle while Greg helped another customer of his. We were both sold!!! Everything from that point was effortless!!! They took care of everything and Greg told me he would have it detailed and it would be ready the next day. Well the next day it was pouring down rain!!! I said oh well for the detail because it’s pouring down rain and it didn’t look like it needed anything when we drove it!!! Greg still had it detailed and when we went to pick it up, Greg synced our phones and went over many of the features of the Aviator. There were so many features that this vehicle has and any question we had about the vehicle, Greg knew and showed us!! I know I have gone into great detail but I wanted to share my experience so that if you are in the market for a vehicle, you can feel confident that Jim Taylor Ford and his sales associates are top notch!!! Greg proved that to me!! Don’t hesitate. Go see them. Thank you Greg for making me feel confident in my decision to make a trade to an Aviator.
Response from owner
March 25, 2024
Will Fendley
Darren collie worked with me and did everything he could to make sure I got what I was looking for. 100% the guy you want to see if you go
Response from owner
March 18, 2024
Ashley Fink
Great service! Great saleman, Scott Winstead. Great finance manager, Janette Collins! Great experience!
Response from owner
March 6, 2024
Emily Lowe
We went to the park expecting a chill day, but thanks to Darren Collie, it became a wild ride in a brand spankin' new Mustang! Definitely request his expertise!
Response from owner
March 4, 2024
Steven Bennett
I have used Jim Taylor Ford 2 times for an oil change and tire rotation in my 2023 F150, I used another dealer once. Jim Taylor ford's service department was outstanding, I will not go anywhere else in the future. Great job Jesse and team!
Response from owner
October 27, 2023
Debbie Rankin
No written review
Response from owner
October 24, 2023
Lee Barnette
The entire staff was extremely helpful and nice during my visit for unexpected maintenance/repair on my vehicle! It is a welcoming experience every time I am there, they all just give you the feeling of trust!
Response from owner
October 19, 2023
Lauren Parker
No written review
Response from owner
October 6, 2023
bpwj76
I live 30 miles from Jim Taylor Ford. There is another Ford dealer closer to me, but I will continue to use Jim Taylor for their stellar service department. Julie in the service department has literally bent over backwards to accomodate me several times when she did not have to. She knows customer service and that's what keeps me coming back.
Response from owner
September 26, 2023
Bryan Nugent
Awesome place to buy a vehicle!!! Professional, knowledgeable, and courteous staff!!
Response from owner
August 14, 2023
Heather Caskey
No written review
Response from owner
March 23, 2023
Alejandro Martinez
Exelent
Response from owner
June 12, 2023
Jessica Clement
Darren was super helpful and patient with us, made buying a car as easy and painless as possible.
Response from owner
May 23, 2023
james martin
Darren Collie did a great job on the sale of my F150. Great buying experience
Response from owner
May 4, 2023
hdp
Outstanding service. Truly a great help to me in a time of need. Thanks for the great service.
Response from owner
April 11, 2023
Charles Stevenson
Very Friendly and Quick Service
Response from owner
March 23, 2023
Donald Damon III
Good ppl
Response from owner
March 23, 2023
James Willis
Team work makes the Dream work… Thanks to the whole team….👍🏿👍🏿👍🏿
Response from owner
February 24, 2023
Paul Wills
No written review
Response from owner
January 28, 2023
Melinda Hall
No written review
Response from owner
January 19, 2023
TheMongo65
On a trip home to Louisiana from Texas my 2018 F250 had a hose on the return fuel line started to leak. I was stranded and needed to get home. Not only was Jim Taylor Ford the only Ford dealership in NE Louisiana that actually had the part, but Sheryl in the service department was extremely helpful and professional. The diesel tech “Jeff” was outstanding. They got me back on the road and I’ll always be grateful. Highly recommend this dealership for service work.
Response from owner
January 19, 2023
BRICE BLAKELY
Great service
Response from owner
December 22, 2022
Denise Ellington
5 star salesman and finance team💜
Response from owner
December 5, 2022
Rich Lee
No written review
Response from owner
October 31, 2022
marly weeks
Stacy provided excellent service to our family! Thanks for making the car buying process as easy as possible, we’ll be back for our next purchase!
Response from owner
October 31, 2022
Clara Westbrook
Fantastic place to get a vehicle from. Great personnel to work with...Mr. Stacy Reese, and Ms Jeannett were very helpful and a pleasure to work with! Make a trip to Jim Taylor Ford in Ruston for your automotive needs. You won't be sorry!
Response from owner
October 31, 2022
Bethany Cox
No written review
Response from owner
October 3, 2022
Robert Nolan
No written review
Response from owner
September 26, 2022
Randal McNaughton
No written review
Response from owner
September 20, 2022
Jimmie Richardsr
Happy Trails, the best.
Response from owner
September 9, 2022
Greg Manley
Great buying experience with Jim Taylor Ford and Scott Winstead!
Response from owner
December 22, 2022
RocketFast Car Wash
Awesome dealership and great people. They always take great care of us at Jim Taylor Ford in Ruston.
Response from owner
December 22, 2022
Chanze Solito
No written review
Josh
Scott and co did a great job getting me into my 22 Ranger. Production took ages but they stayed on top of it and answered all my questions and concerns.
Patrick Dispenza
No written review
Harry Shrell
No written review