All reviews
374 verified reviews, 4.3★ average, sorted by most recent.
Tomas Garcia
Chad was very helpful and had a lot of patience with us and answered all of our questions
Response from owner
September 15, 2025
Blake Guthrie
These guys are the best
Response from owner
September 8, 2025
Juanita cook
Our family was very pleased with our sales agent,Chad Spencer, at Jim Taylor Ford. I was looking for a very specific color in 2025 Big Bend Ford Bronco Sport and with the Black Diamond package. Chad was very courteous and listened to what we were looking for and what we needed in our new vehicle. He went above and beyond to check everything off of our must have list. I would highly recommend Chad if you are in the market for a new vehicle.
Response from owner
August 25, 2025
Tyler Hampton
No written review
Response from owner
August 25, 2025
Leigh Parker
So happy to have worked with Jonah Bates. He was kind, listened to our needs, and got us taken care of and in the new truck we wanted. 100% pleased and 100% will recommend to everyone.
Response from owner
August 25, 2025
dustin vance
Great experience. Seth was a great salesperson and Jenette in the finance office was great too!
Response from owner
August 19, 2025
Chris Ellis
Seth did a great job in presenting the trucks we were interested in. Even though he is a new salesman, he is very attentive and willing to learn the buying and selling process.
Response from owner
August 18, 2025
James Ingram
Dustin Colley went above and beyond for me. As a first time EV owner I was driving from Dallas to Mississippi, and planned to use the charging stations in Ruston, but did not have an adapter. I came into the dealership to purchase an adapter, and after explaining that I had 7 miles to empty, Dustin let me, a perfect stranger, borrow his adapter, drive away from the dealership, charge my vehicle, and then bring his adapter back. Before I left I asked if he was sure about this, and he simply said “no worries, I trust you”. In a world too often dominated by numbers and sales, being a Good Samaritan truly stands out.
Response from owner
August 6, 2025
Randy Moore
Excellent experience with my repair. I highly recommend Jim Taylor’s of Ruston’s service shop!
Response from owner
August 5, 2025
LaJuanta Gaulden
I had a excellent purchasing experience with Chad Spencer here at Jim Taylor Ruston. He was very knowledgeable and professional throughout my whole process. I would highly recommend him to anyone looking to purchase a vehicle.
Response from owner
August 4, 2025
Mark Russell
Jim Taylor treated me and my vehicle as important to them. The service and communication was exceptional and professional. I will take all my vehicle repairs to Jim Taylor. Hands down the best group out there!
Response from owner
August 4, 2025
Kesha Riser
Me and my husband walked in with doubts after leaving other car dealership with no luck. But here at Jim Taylor salesman Jonah helped us out and we walked away with the car we loved affordable price and excellent service. Thanks to Him and everyone there at Jim Taylor who helps the community ride in style..
Response from owner
July 31, 2025
Lil roy Williams
I love the vehicle and how Jonah helped us get a vehicle for our family. If anyone is looking for a reasonable good car for the family stop by Jim Taylor in Ruston and chat with Jonah. He will get you riding in no time.
Response from owner
July 31, 2025
Ben Jones
Jonah Bates is the real deal. He made the whole car-buying process actually enjoyable (which I didn’t think was possible). No pressure, super helpful, and just a solid guy all around. Ask for him, you won’t regret it!
Response from owner
July 28, 2025
Holly Bates
Jonah Bates is a true people collector. Everyone he meets he keeps. Same is true for car sales and customer service. He considers you family and brings a different vibe to every deal! Go see him at Jim Taylor in Ruston. Make a forever friend and get the best deal there is to offer.
Response from owner
July 28, 2025
William Null
My wife and I were very pleased with the whole staff today and Mr. Jonah Bates was a very kind and thoughtful young man. We presented him with a non typical plan for purchase and Mr. Bates took on the challenge and made it happen! I ran a branch of a wholesale Co. in Ruston and my wife ran the school system and this young man has what it takes to become a very successful person. Thanks JTF Ruston and to you as well Jonah!
Response from owner
July 28, 2025
Noah Bates (OGTrash_King)
Jonah is a rockstar! Excellent service, skills, and a real go-getter. I plan to buy my next vehicle from HIM!
Response from owner
July 28, 2025
Mary Bates
Go see Jonah Bates! Awesome experience, super helpful and attentive!
Response from owner
July 28, 2025
Madi Abston
Go see Jonah Bates!!! He is wonderful to work with!
Response from owner
July 28, 2025
Evie Bickford
I love my new truck I bought at Jim Taylor Ford. The best part was my salesman, Jonah Bates! He was very professional and was very helpful through the entire process. He is also a very kind and nice guy. I would definitely ask for Jonah again!! Go see Jonah Bates for your next vehicle. He is awesome! You will love him and your new vehicle.
Response from owner
July 23, 2025
Lynda Henderson
Sales rep was great finance person not good
Response from owner
July 1, 2025
Charles Price
This is a very good dealership!
Response from owner
July 14, 2025
Elvis Serrano (MrElvis503)
No written review
Response from owner
July 7, 2025
Carol Souther
We had our ‘22 Bronco Sport serviced at Jim Taylor last week. Wait time was not long. Great service!
Response from owner
June 30, 2025
Virginia Wilson
From start to finish, the experience was very good. My salesman, Everett Gies, worked really hard to get me the exact vehicle I wanted. We were able to communicate via text and phone calls which made the shopping much easier.
Response from owner
June 30, 2025
ReGina Marshall
I had the pleasure of working with salesman Chad Spencer. He was very professional. Kept me updated through out the whole process. Will definitely refer him to family and friends whenever they are in need for a new or used vehicle. He went the extra mile in helping me get into a vehicle.
Response from owner
June 25, 2025
Everett GEIS
No written review
Response from owner
June 19, 2025
Tricia P
I arranged for a relative to buy a car with Caleb as my salesperson and he was awesome.. we did it long distance over the phone & online. Caleb was so incredibly responsive with quick answers in great detail to any question we had along the way. He puts his hand on everything and makes sure that it is perfect for us. Taking delivery of the car for my aunt next week and so far couldn't be happier with the entire process. I highly recommend Caleb Ashley and Jim Taylor Ford. If I could give 10 stars on this site I would!
Response from owner
November 8, 2024
Karen Kilpatrick
I recently purchased a new Explorer at JTF, and was very pleased with my sales person, Jonah Bates, who helped me in this process. Jonah was very attentive to my many questions and did a great job researching and answering them. He helped me find a car that met the specifications I needed while being sensitive to my budget. He was pleasant throughout the process. I am enjoying my new car and am very thankful that Jonah made the journey easy!
Response from owner
May 19, 2025
Sistinas Hudson
I would like to leave a positive 5 star review for an employee working here named Tommy Daughtery. He has provided us with excellent customer service and repair service. I highly recommend him and Jim taylor for to anyone needing a new vehicle, a used vehicle or repair services. Excellent work very satisfied.
Response from owner
May 19, 2025
Jesse Hudson
Tommy Daugherty has provided me with excellent customer service. Highly recommend.
Response from owner
May 19, 2025
Robert Antley
No written review
Response from owner
May 16, 2025
Kristen Hammock
No written review
Response from owner
May 12, 2025
Ann Hitt
My experience with Jim Taylor Ford and Caleb Ashley was outstanding! I also appreciate Darren Collie for his help along with Caleb for making the buying process so easy. Caleb explained to us very well about all the features the vehicle had to offer. For instance the extra storage space in the back for things like groceries so they would not roll all over the back of the vehicle. We started the process on Friday and the vehicle was cleaned and filled with gas ready to go Saturday morning when we got there. We are very pleased with everything.
Response from owner
May 6, 2025
Amy McCauley
I had an excellent experience when my vehicle was serviced. Amanda saw me pull up and can out and said my tech was ready for my vehicle. I was in and out after the new part was installed and working as it should.
Response from owner
April 14, 2025
Jay Hill
Jim Taylor Ford hasn't done me wrong yet, so far so good. Can't say the same about other dealerships I have used, ( INTERSTATE HYUNDAI IN WEST MONROE). Here at Jim Taylor, they talk with you before doing the work...the way it should be. Keep up the great job Jim Taylor Ford in Ruston Louisiana. Happy Customer
Response from owner
March 14, 2025
Salina Elmore
Fast, friendly service!
Response from owner
February 24, 2025
Vicki Harris
We had a very nice experience buying our truck from Caleb Ashley at Jim Taylor Ford—no pressure, just good advice. If you are looking for a new vehicle, visit Jim Taylor Ford in Ruston and ask for Caleb Ashley!
Response from owner
February 19, 2025
Alexis Bayne
Love talking to my parts people. Danny, John, & Mrs. Laura work wonders!!
Response from owner
February 19, 2025
MSH
I would say go to Jim Taylor for your next vehicle.Ask for Caleb Ashley he went above and beyond all our expectations. I was so amazed and impressed at the service we got! It was a smooth easy purchase and I have to say hats off to Darren Collie as well! You guys are great!!!
Response from owner
January 31, 2025
Alec West
No written review
Response from owner
January 21, 2025
Susan Behan
CALEB and the rest of the staff were very friendly and helpful through the whole car shopping and purchasing process. I love my new ride and will go back when I'm ready for the next one!
Response from owner
January 21, 2025
Ashley Hendrix
I had a great experience working with Caleb Ashley at Jim Taylor Ford. It was absolutely no hassle at all. We told him what we wanted, he made it happen. He made it so easy to do business there! I will definitely recommend him to anyone that asks about where I bought my car. Thanks Caleb!!
Response from owner
January 7, 2025
Keith White
It was worth the hour-drive over to Ruston, Louisiana to purchase the truck I wanted. My salesman Greg was wonderful. The final price of my new vehicle and my trade-in value of my car were very reasonable. Will strongly considering this dealership for my family's next Ford purchase.
Response from owner
January 6, 2025
BK Vann
Recently had some cosmetic (warranty) work done at the Jim Taylor Ford body shop. Could not be more pleased with the Friendliness and Professionalism of the employees. Especially the Body Shop Manager!! HIGHLY Recommend!!
Response from owner
December 17, 2024
Lula Johnson-Ferrand
Quality customer service at it's best!!
Response from owner
February 24, 2022
Kristin Michaela Cox
I heard that y’all recently hired Nolan Parrott! His reputation for being super helpful and friendly precedes him. I bet he's going to make car shopping feel like a smooth ride rather than a bumpy road. Great choice, Jim Taylor Ford!
Response from owner
November 15, 2024
dawson cooper
Nolan did exceptionally well with conducting business.
Response from owner
November 14, 2024
John Cox
Jim Taylor Ford was great to work with with the purchase of me New F-150. They had a great selection of trucks and I found they still had a new 2023 still on lot with 60 miles and a great price.
Response from owner
September 30, 2024
Ernest Green
Outstanding response to internet questions. Immediately moved to personal contact. Excellent communication no hassles.
Response from owner
September 3, 2024