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Jim Taylor Ford

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All reviews

374 verified reviews, 4.3★ average, sorted by most recent.

Showing 301350 of 374 reviews.

September 12, 2018

Dizzy Rider

We were just browsing for a new truck.

Response from owner

Thanks, any time you need any assistance, let us know.

September 12, 2018

September 12, 2018

Ceira Chandler

No written review

September 7, 2018

Josh Brown

They do great business!

Response from owner

Thanks for your review. we appreciate your business!

September 7, 2018

August 30, 2018

Ernest Spells

Excellent

Response from owner

Thanks for your review. We apprecaite the opportunity to earn your business

September 6, 2018

August 27, 2018

Cheryl Walters

No written review

Response from owner

Thanks for your review. We apprecaite the opportunity to earn your business

September 6, 2018

August 23, 2018

Robert Young

Courteous and helpful, good information on your purchase

Response from owner

Thanks for your review. We apprecaite the opportunity to earn your business

September 6, 2018

August 5, 2018

Tara King

Did everything to get us what we wanted but when we decided that we didn't want to do they called over and over again to try and talk us into it.

Response from owner

Thanks for your review. We apprecaite the opportunity to earn your business.

August 8, 2018

July 31, 2018

Paul Womak

Great place, good service.

Response from owner

Thanks so much for you review. We appreciate your business!

August 8, 2018

July 29, 2018

RonnieandJanice Gulledge

Need to listen to the customer

Response from owner

thanks for your review. I apologize if you have anything less than excellent service. If you would like to speak to someone about this, please Shelley at (318)255-2590

August 8, 2018

July 26, 2018

William Starks

No written review

July 17, 2018

Tracy OLoughlin

Friendly salesperson.

Response from owner

Thanks so much for you review. We appreciate your business!

August 8, 2018

July 15, 2018

dixie Griffin

Service area is good

Response from owner

Thanks so much for you review. We appreciate your business!

August 8, 2018

July 15, 2018

marian moxley

No written review

June 13, 2018

Madison Baugh

Friendly service

June 11, 2018

Kelly Baugh

Friendly and good service. They should take appts for their service department, I hate driving 30 min to get there just to find a dozen cars ahead of me along with a 2-3 hour wait! I am not able to drive 2 cars so yes, I have to wait on site. I would give 5 stars if they would do this

Response from owner

Thanks for your business. We do have scheduled service appointments now. You can contact Julie Perry at anytime to set up your next oil change. Customer satisfaction is very important to us and we hope this helps for your future service with us.

June 12, 2018

June 8, 2018

Necy Roton

No written review

June 7, 2018

Jamie Marshall

Great place to buy your next vehicle.

June 6, 2018

Zach Broussard

No written review

June 5, 2018

Tasha Smith

They have the best service in Ruston

May 31, 2018

Sheryl Ellerman

Excellent service, loved my buying experience

April 21, 2018

Donna Pylant

Nice people

April 20, 2018

eddie caughlin

Friendly courteous service

April 17, 2018

HiTech Computers

Great service, every time. Don and his team will take good care of you.

Response from owner

Thanks for your review. We appreciate your business!

April 17, 2018

April 4, 2018

Lakeisha Guise

No written review

March 31, 2018

Heather Underwood

All the way from Texas was approved just waiting to sign and they sold the vehicle out from under us

Response from owner

I apologize for any inconvenience. We cannot hold vehicles unless they are approved with a lender and pay a non refundable deposit. This is never our intention to sell a vehicle that has a deal pending. In some situations this can happen especially if the lender is non responsive and the vehicle is in high demand. We will do everything we can to find you a vehicle that is similar or meets your needs. We want all of our clients to be 100% satisfied. Please call us when you can so that we may discuss options on getting you the right vehicle at the right price in a timely manor.

April 2, 2018

March 21, 2018

Irvan Jefferson

No written review

March 14, 2018

Lisa Hicks

I had a scheduled appointment time to get two tires put on. I sat waiting for 1hr 45min but when I noticed that my car had been sitting for the last 30 min I thought it was done. I inquired about it and the worker stated that she would check on it. After 2hr and 30min. I asked what was going on with my car. Another worker told me that they had just taken it to the back because they were running behind. Why wasn’t I informed when I arrived so that I could complete other tasks and come back? I was soooo upset. I spent 3 hours and 15 min waiting on that service. Ford has to do a better job with courtesy. Why would I make an appointment if the time wouldn’t be honored? At least inform me if you are behind so that I can decide if I want to reschedule. I was soooo disappointed with the level of service I received today.

Response from owner

I do apologize for the inconvenience that you experienced. Your appointment should always be honored. We appreciate your review and letting us know. Our goal is to make sure all customers are satisfied. Customers do come 1st. If you could, please contact Shelley at (318)255-2590. I would like to discuss this further.

March 14, 2018

March 13, 2018

Kip Nissen

While traveling through the area my truck needed it's services done. Took it to Jim Taylor's who got us in quick and back on the road even quicker. If you are going in for a vehicle ask for Brandon who was vey nice even so we were just looking.

Response from owner

Thanks so much, we appreciate your review and for stopping by our dealership!

March 14, 2018

March 1, 2018

Linda Lewis

Fast polite friendly 100 per cent service..

February 22, 2018

Adam Edwards

Service department is top notch. Friendly and thorough. Willing to listen and answer questions as well

Response from owner

Thanks, we appreciate your business.

February 22, 2018

February 21, 2018

Erik Stratton

Bad service after the sale

February 19, 2018

Brandy Brazil

It's a dealer, what more can I say. You get what you pay.

February 17, 2018

Kenny Wilbanks

No written review

February 13, 2018

Kurtis Riva

No written review

February 3, 2018

james ferguson

No written review

January 22, 2018

Mariyana Mihaylova

No written review

January 22, 2018

Krisi Lenard

No written review

January 17, 2018

christopher bradford

No written review

January 15, 2018

Bobby Jones

No written review

December 19, 2017

Ronnie Miller

Best in the business

Response from owner

Thanks so much. We appreciate your business!

December 22, 2017

December 16, 2017

Mary Soto

No written review

November 30, 2017

Crystal Blade

They are very friendly and helpful

November 13, 2017

Kimberly Poisso

Great customer service!

November 12, 2017

Kenneth Massey

No written review

November 1, 2017

Justin Butt

Service department is terrible!! I had an appointment for my truck to be fixed and waited for 2 hours before they pulled my truck in the stahl!!!

Response from owner

We apologize for any inconvenience, we strive for great customer service. I will let management know. Please call us at your earliest convenience. (318)255-2590.

November 1, 2017

October 27, 2017

Brandon Allen

No written review

October 25, 2017

Zach Brashears

Very good customer service!

October 10, 2017

David Carey

Fast and always friendly service.

September 8, 2017

Matthew Pike

Great salesmen here and good selection of new and used vehicles, but the service department always seems a little too busy to listen to what you need to tell them about the issue with your vehicle and thats frustrating because then you end up paying for something you didn't really even need fixed or replaced.

Response from owner

Thank you for you review. We have addressed several issues in our service department. I can make sure your next visit goes very smooth and you will be pleased with our progress and changes.

September 8, 2017

September 5, 2017

Justin Parker

No written review