All reviews
374 verified reviews, 4.3★ average, sorted by most recent.
Austin
Seth Peterson was great, and made the car buying process nice and easy. 5 out of 5 stars 👍🏻 Recommend getting with Seth for your future vehicle purchases!
Response from owner
November 3, 2025
Curt Bell
No written review
Response from owner
October 27, 2025
nakia griffin
To pick up service truck for my job
Response from owner
October 27, 2025
Jay Can Fix it
Great service with great people. You can’t go wrong.
Response from owner
October 22, 2025
Gus Campbell
If there was a lower rating I would give it
Response from owner
October 27, 2025
Alphonzo Moore
Tami was very helpful and detailed! Dakota the Machanic did an excellent job on repairs. Thank you both for a job well done
Response from owner
October 21, 2025
Alphonzo Moore
Tami was my service advisor
Response from owner
October 21, 2025
J Hamp.
No written review
Response from owner
October 6, 2025
Teri Shrell
I am enjoying my new BroncoSport! Thank you Jonah for helping me find the SUV that is right for me!
Response from owner
October 2, 2025
Allison Brown
No written review
Response from owner
October 1, 2025
John Golden
Our salesman went above and beyond to help.
Response from owner
September 23, 2025
Joseph Amparan
Seth was very professional and extremely patient while I made my decision! He was very helpful and answered all questions, thanks again Seth and because of you I will return for my next purchase!
Response from owner
September 23, 2025
Tyler Anderson
Seth helped me purchase my first car and made it the best experience ever. Thank you seth!
Response from owner
September 19, 2025
Tomas Garcia
Chad was very helpful and had a lot of patience with us and answered all of our questions
Response from owner
September 15, 2025
Blake Guthrie
These guys are the best
Response from owner
September 8, 2025
Juanita cook
Our family was very pleased with our sales agent,Chad Spencer, at Jim Taylor Ford. I was looking for a very specific color in 2025 Big Bend Ford Bronco Sport and with the Black Diamond package. Chad was very courteous and listened to what we were looking for and what we needed in our new vehicle. He went above and beyond to check everything off of our must have list. I would highly recommend Chad if you are in the market for a new vehicle.
Response from owner
August 25, 2025
Tyler Hampton
No written review
Response from owner
August 25, 2025
Leigh Parker
So happy to have worked with Jonah Bates. He was kind, listened to our needs, and got us taken care of and in the new truck we wanted. 100% pleased and 100% will recommend to everyone.
Response from owner
August 25, 2025
dustin vance
Great experience. Seth was a great salesperson and Jenette in the finance office was great too!
Response from owner
August 19, 2025
Chris Ellis
Seth did a great job in presenting the trucks we were interested in. Even though he is a new salesman, he is very attentive and willing to learn the buying and selling process.
Response from owner
August 18, 2025
James Ingram
Dustin Colley went above and beyond for me. As a first time EV owner I was driving from Dallas to Mississippi, and planned to use the charging stations in Ruston, but did not have an adapter. I came into the dealership to purchase an adapter, and after explaining that I had 7 miles to empty, Dustin let me, a perfect stranger, borrow his adapter, drive away from the dealership, charge my vehicle, and then bring his adapter back. Before I left I asked if he was sure about this, and he simply said “no worries, I trust you”. In a world too often dominated by numbers and sales, being a Good Samaritan truly stands out.
Response from owner
August 6, 2025
Randy Moore
Excellent experience with my repair. I highly recommend Jim Taylor’s of Ruston’s service shop!
Response from owner
August 5, 2025
LaJuanta Gaulden
I had a excellent purchasing experience with Chad Spencer here at Jim Taylor Ruston. He was very knowledgeable and professional throughout my whole process. I would highly recommend him to anyone looking to purchase a vehicle.
Response from owner
August 4, 2025
Mark Russell
Jim Taylor treated me and my vehicle as important to them. The service and communication was exceptional and professional. I will take all my vehicle repairs to Jim Taylor. Hands down the best group out there!
Response from owner
August 4, 2025
Kesha Riser
Me and my husband walked in with doubts after leaving other car dealership with no luck. But here at Jim Taylor salesman Jonah helped us out and we walked away with the car we loved affordable price and excellent service. Thanks to Him and everyone there at Jim Taylor who helps the community ride in style..
Response from owner
July 31, 2025
Lil roy Williams
I love the vehicle and how Jonah helped us get a vehicle for our family. If anyone is looking for a reasonable good car for the family stop by Jim Taylor in Ruston and chat with Jonah. He will get you riding in no time.
Response from owner
July 31, 2025
Ben Jones
Jonah Bates is the real deal. He made the whole car-buying process actually enjoyable (which I didn’t think was possible). No pressure, super helpful, and just a solid guy all around. Ask for him, you won’t regret it!
Response from owner
July 28, 2025
Holly Bates
Jonah Bates is a true people collector. Everyone he meets he keeps. Same is true for car sales and customer service. He considers you family and brings a different vibe to every deal! Go see him at Jim Taylor in Ruston. Make a forever friend and get the best deal there is to offer.
Response from owner
July 28, 2025
William Null
My wife and I were very pleased with the whole staff today and Mr. Jonah Bates was a very kind and thoughtful young man. We presented him with a non typical plan for purchase and Mr. Bates took on the challenge and made it happen! I ran a branch of a wholesale Co. in Ruston and my wife ran the school system and this young man has what it takes to become a very successful person. Thanks JTF Ruston and to you as well Jonah!
Response from owner
July 28, 2025
Noah Bates (OGTrash_King)
Jonah is a rockstar! Excellent service, skills, and a real go-getter. I plan to buy my next vehicle from HIM!
Response from owner
July 28, 2025
Mary Bates
Go see Jonah Bates! Awesome experience, super helpful and attentive!
Response from owner
July 28, 2025
Madi Abston
Go see Jonah Bates!!! He is wonderful to work with!
Response from owner
July 28, 2025
Evie Bickford
I love my new truck I bought at Jim Taylor Ford. The best part was my salesman, Jonah Bates! He was very professional and was very helpful through the entire process. He is also a very kind and nice guy. I would definitely ask for Jonah again!! Go see Jonah Bates for your next vehicle. He is awesome! You will love him and your new vehicle.
Response from owner
July 23, 2025
Lynda Henderson
Sales rep was great finance person not good
Response from owner
July 1, 2025
Charles Price
This is a very good dealership!
Response from owner
July 14, 2025
Elvis Serrano (MrElvis503)
No written review
Response from owner
July 7, 2025
Carol Souther
We had our ‘22 Bronco Sport serviced at Jim Taylor last week. Wait time was not long. Great service!
Response from owner
June 30, 2025
Virginia Wilson
From start to finish, the experience was very good. My salesman, Everett Gies, worked really hard to get me the exact vehicle I wanted. We were able to communicate via text and phone calls which made the shopping much easier.
Response from owner
June 30, 2025
ReGina Marshall
I had the pleasure of working with salesman Chad Spencer. He was very professional. Kept me updated through out the whole process. Will definitely refer him to family and friends whenever they are in need for a new or used vehicle. He went the extra mile in helping me get into a vehicle.
Response from owner
June 25, 2025
cheree savage McDuffie
I don't like a business that tells you something that isn't true, to get more money !!
Response from owner
June 25, 2025
Robert Harris
They attempted to charge me 265.00 for an oil change on a small ford escape. (6 qts capacity) after I stated I would compare this to the last visit and one from another dealership, they mumbled among themselves and then charged me 151.00 . My feelings are this is very shady. Don't think I'll be going back here. Update; after speaking with Me. Marvin Almond my issue was resolved and my total price paid for service was lowered to 119.00 from 151.00, which is in line with going rates. Thanks Marvin.
Response from owner
June 19, 2025
Bryce Mande
Dropped my vehicle off for service at 0845 Friday morning called to get a update since I have heard nothing all day and was told everyone from the service department left and they could not do anything to help me. Could not tell me anything about where my vehicle is. No one called to tell me they were keeping it over night which means that I cannot get my vehicle back until Monday since they are closed all weekend. I have no way to get to my appointment tomorrow and I don't have a vehicle all weekend. This place has terrible customer service, no communication, and they do not care about people. I would give zero starts if I could. I DO NOT recommend this place for anything.
Response from owner
June 25, 2025
Everett GEIS
No written review
Response from owner
June 19, 2025
Tricia P
I arranged for a relative to buy a car with Caleb as my salesperson and he was awesome.. we did it long distance over the phone & online. Caleb was so incredibly responsive with quick answers in great detail to any question we had along the way. He puts his hand on everything and makes sure that it is perfect for us. Taking delivery of the car for my aunt next week and so far couldn't be happier with the entire process. I highly recommend Caleb Ashley and Jim Taylor Ford. If I could give 10 stars on this site I would!
Response from owner
November 8, 2024
Charlotte Robinson
Was having transmission problems so took my 2019 Ford F150 to Jim Taylor Ford to fix the problem. I had warranty insurance and they told me the insurance would pay $3900, but my part would be $4000. Why??? That is the difference for a new transmission. Talked to insurance and they were told that Jim Taylor Ford was fixing the transmission not getting a new one. They lied to me so I took the truck to another place. Insurance paid off, I paid the deductible and truck was fixed in one day. I will never go to Jim Taylor Ford again. Oh, and Jim Taylor Ford kept my truck for 1 week before anything was ever found.
Response from owner
June 16, 2025
Mike Brooks
Everything about the service department moves at a very slow pace. The waiting room had several people waiting and everyone had the same opinion. 3 hours for an oil change and tire rotation is too long. The ford dealership in Jonesboro, La takes about 45 minutes for the same service. The drop off and delivery service is a very nice addition to the department.
Response from owner
June 4, 2025
Karen Kilpatrick
I recently purchased a new Explorer at JTF, and was very pleased with my sales person, Jonah Bates, who helped me in this process. Jonah was very attentive to my many questions and did a great job researching and answering them. He helped me find a car that met the specifications I needed while being sensitive to my budget. He was pleasant throughout the process. I am enjoying my new car and am very thankful that Jonah made the journey easy!
Response from owner
May 19, 2025
Sistinas Hudson
I would like to leave a positive 5 star review for an employee working here named Tommy Daughtery. He has provided us with excellent customer service and repair service. I highly recommend him and Jim taylor for to anyone needing a new vehicle, a used vehicle or repair services. Excellent work very satisfied.
Response from owner
May 19, 2025
Jesse Hudson
Tommy Daugherty has provided me with excellent customer service. Highly recommend.
Response from owner
May 19, 2025
Robert Antley
No written review
Response from owner
May 16, 2025